CURRICULUM VITAE
OF
SEDRICK MAHLAKANYA
PERSONAL INFORMATION
SURNAME : MAHLAKANYA
NAME : SEDRICK
DATE OF BIRTH : 1990-02-28
GENDER : MALE
NATIONALITY : SOUTH AFRICA
LICENCE : CODE 10(C1) & PDP
RESIDENTIAL ADDRESS : 1461 LWAZI STREET PHOMOLONG TEMBISA POSTAL ADDRESS : 4161 STREET
LWAZI TEMBISA
TEMBISA
1632
CONTACT NUMBERS : 071-***-****/ 061-***-****/082-***-**** EMAIL ADDRESS : adcbqv@r.postjobfree.com/ adcbqv@r.postjobfree.com HOME LANGUAGE : SEPEDI
OTHER LANGUAGES : ENGLISH,ISIZULU,VENDA AND TSONGA EDUCATION QUALIFICATION
HIGH SCHOOL ATTENDED : MPHUMA SECONDARY SCHOOL
GRADE PASSED : GRADE 12
SUBJECTS : SEPEDI,ENGLISH,HISTORY,GEOGRAPHY,MATHEMATICS, LIFE ORIENTATION AND SOCIAL SCIENCE
YEAR COMPLETED : 2013
INFORMATION TECTNOLOGY ( COMPUTER STUDIES)
NAME OF INSTITUTION : GET INFORMED AND PC TRAINING COURSE : INFORMATION TECHNOLOGY PROGRAMMING
SUBJECTS : MS WORD
: MS EXCEL
: POWER POINT
: INTERNET AND E-MAIL
: TYPING SKILLS
: PHOTOCOPING DOCUMENTS AND FAXING
YEAR COMPLETED : 2019
1.WORK EXPERIENCE
EMPLOYER : KHUMALO MASONDO ATTOUNEYS
POSITION : DEBT COLLECTOR
INDUSTRY : LAW ENFORCEMENT
SYSTEM PROGRAM USER
SAP FOR CITY OF JOHANNEBURG MUNICIPALITY
EVENUS CITY OF EKURHULENG MUNICIPALITY
SOLAR MOSES KOTANE LOCAL MUNICIPALITY
DUTIES
DEBT COLLECTION FOR CITY OF JOHANNESBURG USING SAP,CITY OF EKURHULENI MUNICIPALITY USING EVENUS AND MOSES KOTANE MUNICIPALITY USING SOLAR
USING EXCALIBUR SYSTEM FOR DEBTORS INFORMATION
COMMUNICATING AND NEGOTIATING WITH DEBTORS
TRACING DEBTORS USING CPBAND SEARCH WORKS
ADMIMISTRATION
DELIVER EXCEPTIONAL CUSTOMER SERVICE ON ALL CALLS WHILE MAITAINING CALM AND PROFESSIONAL DEMEANOR IN CHALLENGING CIRCIMSTANCES
MONITOR ACCOUNTS FOR COMPLIANCE WITH ESTABLISHED PAYMENT PLANS AND FLAGGED THOSE VIOLATION
MAINTAIN HIGH VOLUME OF CALLS TO MEET DEMANDS OF BUSY GROUP
USED SKIP TRACING OTHER TECHNIQUES TO LOCATE DEBTORS
ACHIEVE PERFOMANCE GOALS ON CONSISTANT BASIS
WORKED IN CALL CENTRE ENVIRONMENT HANDING MANUAL AND AUTOMATOCALLY DIALED OUTBOUND CALLS
CONTACTED CLIENTS WITH PAST DUE ACCOUNTS FORMULATE PAYMENT PLANS DISCUSS RESTRUCTURING OPTIONS
IDENTIFIED,RESEACHED AND RESOLVED BILLING VARIANCES TO MAINTAIN SYSTEM ACCURACY AND CURRENCY
APPLIED MORE PAYMENTS PER WEEK
PERFORMED TARGETED COLLECTIONS ON PAST DUE ACCOUNTS DURATION 2019 CURRENTLY WORKING
2.WORK EXPERIENCE
EMPLOYER : HEALTH WISE MEDICAL CENTER
POSITION : CLERCK ADMINTRATION/ RECEPTIONIST
YEAR : 2015 TO 2018
DUTIES & RESPONSIBILITY
ADMINISTRATION
OFFICE MANAGEMENT
TRANSPORT MANAGEMENT
PROBLEM SOLVING
MANAGE INCOMING AND OUTGOING CALLS
PROVIDE RECEPTION SERVICE FOR VISITORS
FIELD WORK
INVOICING
MONITORING OF EARLY LEARNING CENTRES
ASSIST WITH TRACING CLIENTS
KEEP MINUTES FOR THE MEETINGS
ORGANISE AWARENESS CAMPAIGN
CORDIFIED OFFICE STRUCTURES AND PROCESS TO PROMOTE TEAMWORK AND PERFORMANCE
RECORDS AND REPORTING
MANAGING FILLING SYSTEM FOR THE SURGERY
OPENING NEW FILES FOR CLIENTS,CLOSING OLD FILES
HANDLING FINANCIAL MATTERS IN THE SURGERY AND RECEIVING PAYMENTS FROM CLIENTS AND FILLING RECEIPTS IN RELEVENTS FILES
LEASING WITH DIFFERENT MEDICAL AID COMPANIES TO VERIFY AND CONFIRM BENEFICIARIES DETAILS, CHECK AVAILABLEFOUND AND SENDING CLAIMS TO MEDICAL AID
ASSISTING DOCTOR WITH LOGICAL ARRANGEMENTS & ENSURING THAT THE OPERATION OF THE SURGERY ARERUNNING EFFICIENCY MANNER
SKILLS
VISION AND GOAL SETTINGS
HEALING OF THE PAST
CUSTOMER SERVICE
JOB PREPARATION
SELF LEADERSHIP
COMMUNICATION SKILL
CONFLICT RESOLUTION
WORK ETHICS
FINANCE
COMPUTER LITERACY
MS WORD
MS EXCEL
MS POWER POINT
INTERNET AND EMAILING
TYPING
PHOTOCOPING AND FAXING
REFERENCES
KHUMALO MASONDO
ATTOUNEYS
TSHEPO MOEKETSI 010-****-*** MANAGER
HEALTH WISE MEDICAL
CENTER
NANCY 072******* RECEPTION
HEALTH WISE MEDICAL
CENTER
DR LWALA 011-***-**** 073******* MANAGER
KHUMALO MASONDO
ATTOUNE