Executive Assistant Personal

Jill Thompson CV

British Passport Holder UAE Resident Available Immediately

Profile: Highly experienced Executive Assistant with global banking experience in the UK and the Middle East. Efficient and proactive communicator, strong in diary management, travel and scheduling, preparing documentation and company documents to support executive meetings and Board meetings. A proven problem solver, highly professional manner with internal and external parties.

Key Attributes:

Flexible and customer orientated, responding positively to change

Effective team member and manager

Hard working and enthusiastic

A committed and ambitious individual

Able to develop and maintain valuable long term customer and peer relationships

Strong inter-personal and communicative skills

Able to work effectively without supervision

Computer literate in all software packages including Microsoft Word, Excel and PowerPoint

First Abu Dhabi Bank

Executive Assistant to Head of Global Markets – 2017 – Jan 2020

Maintained client relationships with Global Banks and Financial Institutions with particular emphasis on GCC countries

Managed client visits and guest arrangements; booked conference rooms, arranged out of town conferences, travel and hotel accommodation

Prioritized emails, received incoming calls, scheduled board and foundation meetings

Handle and reconcile all petty cash transactions

Managed and trained staff on procedures, processed bills and incoming daily mail

Drafted correspondence, conducted online research, provided pickup and delivery courier service

National Bank of Abu Dhabi

Executive Assistant to Group Chief Information Officer, IT – July 2010 – to 2017

Run Group CIO’s office by assisting to maximize efficient use of time, organize electronic calendar. Continue to adopt continuous improvement and proactive approach; in addition to tracking multiple initiatives and tasks running in parallel.

Act as office administrator to 217 ITD staff with full authority to act in association and in full co-ordination with Group CIO when necessary.

Arrange business travel and related bookings

Prepare memos, faxes, letters, reports and spreadsheets for Group CIO’s signature

Act as gatekeeper for Group CIO

Documentation of workflow

Maintaining password register in the Safe and update on a regular basis

Log petty cash transactions and handle all cash

HSBC : City of London, UK

Executive Assistant to Head of Learning, Talent, Resourcing and Organizational Development Transformation – February 2009 – January 2010

Adeptly handling/filtering all incoming e-mail communications and respond to all information requests on a timely basis

Schedule meetings, exercising discretion and initiative to resolve conflicting and competing priorities

Process all aspects of expenses

Act as gatekeeper for internal/external calls – exercising good judgment in dealing with a variety of queries

Manage all aspects of travel, comfortably representing executive’s office during absences

Assist in development of executive level reports and presentations

Handle confidential and sensitive information with discretion and integrity

Meet with individuals, peers and vendors as required on behalf of Executive

Undertake ad hoc tasks and research as and when required – works well without supervision

Barclays Bank ; City of London, UK

Personal Assistant to Head of Client Support, Wealth Operations – July 2006 to February 2009

Providing high level 1:1 support, encompassing the seamless running of Line Manager’s daily schedule including travel arrangements, coordinating agenda’s from various locations and maintaining our ‘brand’ reputation with colleagues both internally and externally.

Support Manager, Medium Corporate Business Team – March 2003 – July 2006

Providing executive support to 10 teams within Medium Business demonstrating strong organizational and analytical skills

Also provided full secretarial support to the Regional Sales Director

Assisted with the development of a Sales Management Tool (MI) for Relationship Manager’s to record their weekly activity

Assisted in the management of advertising and sponsorship budgets

Organized extensive and varied meetings, events and conferences for Regional and Business Teams

Responsible for the oversight and collation of MI across London by ensuring timely, efficient and reliable data was through to the central MI team.

Personal Assistant to Director, Special Projects / Corporate Planning – July 1997 to March 2003

Key point of contact for Director/ his office when remotely located in Australasia and Europe. Assisted the team with major projects which required high level discretion. Considerable exposure to external clients pertaining to Director’s non-executive directorships.

Assisting Deputy Head of Corporate Finance in meeting arrangements relating to the acquisition, disposal and joint venture of the Banks businesses.

Collating travel arrangements for wider Corporate Finance Team

Preparation and amendment of Legal documentation and weekly spreadsheet update of Bank holdings.

Receptionist & Junior Secretary to Branch Manager – March 1984 – September 1997

Copy Typing, Preparation of Information Cards, Credit Post, Unpaid, Operating Switchboard, Filing and various junior administrative tasks.

Education/Qualifications:

1979-1984: Culverhouse Secondary School, London 6 GCE and CSEs

RSA - Word Processing W4W V6.0 – Distinction

Microsoft Office, Exchange, PowerPoint and Excel

Hobbies:

Family, Horse-riding, Cooking and Travelling

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