Jill Thompson CV
British Passport Holder UAE Resident Available Immediately
Profile: Highly experienced Executive Assistant with global banking experience in the UK and the Middle East. Efficient and proactive communicator, strong in diary management, travel and scheduling, preparing documentation and company documents to support executive meetings and Board meetings. A proven problem solver, highly professional manner with internal and external parties.
Flexible and customer orientated, responding positively to change
Effective team member and manager
Hard working and enthusiastic
A committed and ambitious individual
Able to develop and maintain valuable long term customer and peer relationships
Strong inter-personal and communicative skills
Able to work effectively without supervision
Computer literate in all software packages including Microsoft Word, Excel and PowerPoint
First Abu Dhabi Bank
Executive Assistant to Head of Global Markets – 2017 – Jan 2020
Maintained client relationships with Global Banks and Financial Institutions with particular emphasis on GCC countries
Managed client visits and guest arrangements; booked conference rooms, arranged out of town conferences, travel and hotel accommodation
Prioritized emails, received incoming calls, scheduled board and foundation meetings
Handle and reconcile all petty cash transactions
Managed and trained staff on procedures, processed bills and incoming daily mail
Drafted correspondence, conducted online research, provided pickup and delivery courier service
National Bank of Abu Dhabi
Executive Assistant to Group Chief Information Officer, IT – July 2010 – to 2017
Run Group CIO’s office by assisting to maximize efficient use of time, organize electronic calendar. Continue to adopt continuous improvement and proactive approach; in addition to tracking multiple initiatives and tasks running in parallel.
Act as office administrator to 217 ITD staff with full authority to act in association and in full co-ordination with Group CIO when necessary.
Arrange business travel and related bookings
Prepare memos, faxes, letters, reports and spreadsheets for Group CIO’s signature
Act as gatekeeper for Group CIO
Documentation of workflow
Maintaining password register in the Safe and update on a regular basis
Log petty cash transactions and handle all cash
HSBC : City of London, UK
Executive Assistant to Head of Learning, Talent, Resourcing and Organizational Development Transformation – February 2009 – January 2010
Adeptly handling/filtering all incoming e-mail communications and respond to all information requests on a timely basis
Schedule meetings, exercising discretion and initiative to resolve conflicting and competing priorities
Process all aspects of expenses
Act as gatekeeper for internal/external calls – exercising good judgment in dealing with a variety of queries
Manage all aspects of travel, comfortably representing executive’s office during absences
Assist in development of executive level reports and presentations
Handle confidential and sensitive information with discretion and integrity
Meet with individuals, peers and vendors as required on behalf of Executive
Undertake ad hoc tasks and research as and when required – works well without supervision
Barclays Bank ; City of London, UK
Personal Assistant to Head of Client Support, Wealth Operations – July 2006 to February 2009
Providing high level 1:1 support, encompassing the seamless running of Line Manager’s daily schedule including travel arrangements, coordinating agenda’s from various locations and maintaining our ‘brand’ reputation with colleagues both internally and externally.
Support Manager, Medium Corporate Business Team – March 2003 – July 2006
Providing executive support to 10 teams within Medium Business demonstrating strong organizational and analytical skills
Also provided full secretarial support to the Regional Sales Director
Assisted with the development of a Sales Management Tool (MI) for Relationship Manager’s to record their weekly activity
Assisted in the management of advertising and sponsorship budgets
Organized extensive and varied meetings, events and conferences for Regional and Business Teams
Responsible for the oversight and collation of MI across London by ensuring timely, efficient and reliable data was through to the central MI team.
Personal Assistant to Director, Special Projects / Corporate Planning – July 1997 to March 2003
Key point of contact for Director/ his office when remotely located in Australasia and Europe. Assisted the team with major projects which required high level discretion. Considerable exposure to external clients pertaining to Director’s non-executive directorships.
Assisting Deputy Head of Corporate Finance in meeting arrangements relating to the acquisition, disposal and joint venture of the Banks businesses.
Collating travel arrangements for wider Corporate Finance Team
Preparation and amendment of Legal documentation and weekly spreadsheet update of Bank holdings.
Receptionist & Junior Secretary to Branch Manager – March 1984 – September 1997
Copy Typing, Preparation of Information Cards, Credit Post, Unpaid, Operating Switchboard, Filing and various junior administrative tasks.
1979-1984: Culverhouse Secondary School, London 6 GCE and CSEs
RSA - Word Processing W4W V6.0 – Distinction
Microsoft Office, Exchange, PowerPoint and Excel
Family, Horse-riding, Cooking and Travelling