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Customer Care English Teacher

Johannesburg, Gauteng, South Africa
March 16, 2020

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A highly motivated professional who is energetic, outgoing and detail-oriented. Handles multiple responsibilities simultaneously while providing exceptional results. Quick learner who is able to master new ideas and skills. Passionate about ensuring quality service provision and customer care. Highly motivated individual who is able to work in a team and individually. Self-equipped and goal orientated.


• People management skills

• Communication skills

• Sales distribution

• Administrative skills

• Efficient, creative

• Marketing


Teacher- 09/07/2019 to 20/09/2019

Chris Hani Arts and Culture High School, Cape Town

• Successfully taught Geography and History (Social Sciences) to Grades 8-10.

• Improved classroom management and compliance.

• Acquired tremendous success in learner pass rate in term 3.

• Set high quality assignments, exam question papers and memos.

• Participated in extracurricular activities, i.e hiking activities, cricket practice Online English Teacher – 01/03/2019 to 31/05/2019

MPC Recruitment, Johannesburg

• Teach English to Chinese speaking pupils.

• Responsible for classroom management in group sessions.

• Capture and record students’ progress.

• Report to team leader.

Teacher- 20/09/2018 to 31/10/2018

Dr Nelson Mandela High School, Cape Town

• Taught Social Sciences (Geography & History) successfully to Grade 8 classes (4 classes).

• Set high quality assignments, exam question papers and memos.

• Maintained great classroom management and discipline.

• Improved grade 8 results in 2018 final exams.

Awonke Nyamakazi

#Midrand, Gauteng Province # +27-672-***-*** # Head Peer Mentor – 15/02/2016 to 31/11/2017

Centre for Student Support Services (UWC), Cape Town

• Provided guidance and support to mentors and mentees.

• Successfully managed office operations such as data capturing and report filling.

• Planned and coordinated impeccable events for mentees, i.e mentee day. Brand Ambassador (part time) -20/05/2015 to 20/08/2017 The Creative Counsel, Cape Town

• Brand representative: drove sales for international brands such as Unilever, Nestle, P&G.

• Improved brand awareness, attention and preference by educating customers about the brand.

• Generated good brand representation, targeted brand customers, and hand out brand samples.

• Provided research on new trends and creative brands, analyze and capture data. Education

Post Graduate Certificate in Education: University of the Western Cape, Cape Town 09/01/2017 to 20/12/2017

Bachelor of Arts (Geography/ History): University of the Western Cape, Cape Town 09/01/2015 to 20/12/2017

NCS, Grade 12: Vuli Valley High School, Eastern Cape 07/01/2010 to 31/11/2012

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