Sales Customer Service

Supreet Kaur Chattha

****-*** ****** **, ********, AB T6T 2J8•Home: 639-***-****•********@*****.***

Professional Summary

Motivated sales professional offering 4.5 years of progressive sales experience. Highly result-oriented and energetic with unsurpassed interpersonal and communication skills. Quick learner with aspirations of acquiring a demanding leadership and sales role.

Skills

Customer service-oriented

Goal Oriented

Excellent communication skills

Ability to self manage and motivate

Professional phone etiquette

Team building

Accurate and detailed

Flexible

Work History

Customer service representative, 11/2019 to 01/2020

Bank of Montreal- Lloydminster, AB

Guiding customers understand the product and answering questions about their reservations.

Opening accounts online, depositing/withdrawing cash, making drafts, money orders, wire transfer, bill payments, converting cash into foreign currency, answering phone calls and night deposits.

Maintaining a positive empathetic and professional attitude toward customers at all times.

Helping customers with complaints and questions, give customers information about product and services.

Communicating and coordinating with colleagues as necessary.

Supervisor, 12/2018 to Current

Ace Liquor – Lloydminster, AB

Attending meetings with management for updates and planning strategies for our old and new business growth.

Helped Customers with Questions, problems and complaints in person and via telephone.

Trained and served as a peer coach for new sales associates.(Solo bought by Ace)

Sales Associate, 09/2017 to 12/2018

Solo Liquor - Lloydminster, AB

Greeted customers and ascertained customer's needs.

Assisting customers by advising them to select the right product according to their requirement description.

Promoting business by maintaining strong customer relationships.

Guest service, 12/2017 to current

Tim Horton – Lloydminster, AB

Trained new servers with best knowledge and how to provide quality service.

Assisted guest with making choices in an informative and helpful manner.

Deliver friendly and efficient service to ensure a pleasant dining experience for all growth.

Management Assistant, 06/2016 to 08/2017

Deol Automobiles Ltd- Patiala, PB, India

Led branch operations when branch manager was not present.

Resolved escalated customer issues with a timely manner.

Developed and maintained long term relationship with customers and small business entities.

Identified and qualified customer, developed sales strategies and negotiated and closed profitable car sales or rental contracts.

Sold auto and other various insurance products to to individuals and groups within assigned branch using consultative selling techniques.

Skills

Flexible in any task given, punctual and competitive.

Knowledge of when to work scheduling

Basic point of sale knowledge work experience.

Excellent work ethic and positive attitude.

Able to handle multiple tasks or projects.

Education

Certificate: Business Management, 12/2018

Lakeland College - Lloydminster, AB

Bachelor of Business Administration, 2016

Punjabi University, PB, India

Language

Fluent written and Spoken English, Hindi & Punjabi

Reference

Manpreet Brar

LPN at Chartwell Country Cottage

Phone: 780-***-****

Contact this candidate