Elena Alvarado

** ****** ****** **********, ** **801

718-***-**** cell

adcbc9@r.postjobfree.com

Professional Overview:

Organized administrative assistant with over 8 years of experience in fast-paced business settings.

Summary of Skills:

Expert interpersonal and communication skills.

Reputation for dependability, honesty, dedication and enthusiasm. Served in administrative support roles for profit and non-profit clients. Highly organized with extreme attention to detail. Known for accurate and timely completion of all assignments. Moderate to proficient skills in MS Office Suite (Word, Excel, and Outlook demonstrated ability to learn new computer programs quickly Achieved status as an in-demand temp worker for employment agencies in NYC . Managed front-desk reception, database administration, spreadsheet creation, and meeting scheduling.

Professional Experience:

United Properties

Administrative Assistant 12/2017 to 3/2018

Provided administrative support to Facilities Manager. Answered multi-line switchboard with a high volume of telephone calls.Typed letters and documents.

Kept track of outgoing and incoming packages, coordinated/tracked shipments through DHL and United States Postal Service.

Greeted clients, sorted mail, updated and maintained accurate phone directory. Booked conference rooms, entered guests into their portal security system. Responded to all inquiries/requests and responded in person, telephone, email and facsimile. Rosicki and Rosicki Associates

Administrative Assistant 2/2017 to 4/2017

Processed orders for the IT department in their data entry system. Freelance – New York, NY

Administrative Assistant 12/2010 – 1/2014

Handled a range of administrative support and office management functions for clients in person or via phone. Helped out with various projects within the office when ever needed in all departments.

Developed PowerPoint presentations, new tracking systems and reports that were praised for their quality, comprehensiveness and timeliness.

Answered telephones and courteously assisted customers within high-volume, deadline-driven settings. Earned a reputation for rapidly and calmly resolving customer complaints. Achieved superior marks on client evaluations and repeatedly offered full-time positions at the culmination of temporary contracts.

United Bank of Africa – New York, NY Administrative Assistant/Front Desk Receptionist 8/2008 - 11/2010

Provided assistance to General Manager and Officers. Prepared correspondence and memos, formatted, entered and checked data in Excel spreadsheets and Word documents.

Ordered office supplies, filed, faxed, photocopied, scanned, prepared DHL packages and sorted mail.

Reimbursed employees with petty cash and helped on special projects. Checked client’s monthly bank statements and sent them out.

Booked conference rooms, entered guests into security system. Computer Associates – New York, NY

Administrative Assistant/Front Desk

Receptionist 2/2006 - 6/2008

Provided administrative support to Facilities Manager. Answered multi-line switchboard with a high volume of telephone calls. Typed letters and documents.

Kept track of outgoing and incoming packages, coordinated/tracked shipments through DHL and United States Postal Service.

Greeted clients, sorted mail, updated and maintained accurate phone directory. Booked conference rooms, entered guests into their portal security system. Responded to all inquiries/requests and responded in person, telephone, email and facsimile. Education:

Katharine Gibbs Business School, New York 12/2002

A.S. Degree in Applied Science (Secretary)