Solutions-driven and accomplished professional, with comprehensive experience in logistics and distribution management and business development. Adept at procuring equipment, supplies, and services while ensuring strict compliance with industry procedures and guidelines. Efficient at overseeing all aspects of company-wide projects from initial phase to successful completion. Expert at formulating innovative solutions to complex problems and developing cost-effective strategies to drive organization’s advancement and growth. Proficient with Microsoft Office Suite (Word, Excel, and Outlook) and SAP.
Quality Assurance and Control
Risk and Cost Assessment
Facility Maintenance and Supervision
Product Development and Purchasing
Cross-functional Leadership and Collaboration
Project and Program Management
Superior Farms – Dixon, CA
Warehouse Manager: Dec 2018–May 2019
Supervised direct reports, including 2 warehouse leads, 2 office clerks, and 10 warehouse associates in daily warehouse activities from product shipping to receiving, inventory control, and customer service.
Created and implemented new key performance indicators (KPIs) in assessing warehouse performance per hour and labor spend per handled package.
Established open communication with the team to improve morale and performance.
Closely coordinated with the Production and Quality Control for order fulfillment in line with the set policies and procedures.
Administered associate time cards, annual reviews, reward/recognition, and disciplinary action.
Significantly decreased labor costs by 10% by realigning shifts based on business needs; and business shrinkage by executing cycle count procedures to ensure proper stock rotation and flipping fresh items to frozen within 20-day frame.
HD Supply – Various Locations
Distribution Center Manager (Sacramento, CA): April 2015–December 2017
Developed and implemented multiple reward and recognition programs to celebrate facility/individual achievements.
Conducted monthly meetings with the managers to communicate facility success and opportunities; as well as bi-weekly meetings with two operation managers to discuss department’s KPI and make necessary adjustments for performance improvement.
Provided direction to 70 warehouse associates, 30 drivers, 5 assistant managers, and 2 operations manager.
Closely coordinated with the Environment, Health and Safety (EHS) Department in ensuring updated safety training and compliance of the facility.
Guaranteed business and facility success in partnership with the internal and external customers.
Formulated yearly budgets for headcount, OT, office/warehouse supplies, and associate appreciation.
Positioned the company for growth by attaining shrink rate of 0.15% with an average of 14 million of inventory; as well as financial goals and safety goals through team engagement and clear communication.
Drove key efforts in maintaining 99.7% accuracy rate and attaining an average productivity rate of 17 lines per hour for the facility.
Eliminated unnecessary packaging materials and enhanced training for packers, which minimized packaging supply cost by 48K annually.
Operations Manager (Sacramento, CA): November 2008–April 2015
Restructured a new “kitting” process for renovation customers.
Directed several warehouse relocations, which involved re-slotting materials and changing bin profiles for pick and replenishment improvement.
Supervised controllable and temporary labor by monitoring volume and utilizing the appropriate amount of employee hours to attain business goals.
Conducted site visitation to other facilities within the network in supporting process and system knowledge improvements.
Played an integral role in leading the following initiatives during the company transition, which involved:
Positive revenue attainment by effectively changing the working environment;
Warehouse management system transition from Oracle to SAP;
Transition from pick-to-paper to pick-to-voice warehouse systems.
Made major contribution in leading the organization as network’s Class 3 Distribution Center of the Year in 2012 and 2014.
Provided development opportunities throughout the facility, which resulted to the promotion of two leaders to assistant managers and assistant manager to operations manager, along with consistent attainment of facility, quality, safety, and budget goals.
Earlier Positions Held:
Assistant Manager, Receiving (Kent, WA): October 2005–November 2008
Lead Warehouse Associate (Kent, WA): September 2003–October 2005
General Warehouse Associate (Kent, WA): February 2002–September 2005
Coursework in General Education: June 1998
Milpitas Adult School – Milpitas, CA
Warehouse Equipment Training, In-house Certification
Microsoft Certified Solutions Expert (MCSE) Certification, In Progress