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Nour Chehade

***-**** ***** ******, ******* NS, B3J0A7 • +1-438-***-**** • adcavz@r.postjobfree.com

Quality Assurance in food industries: Food safety and Quality Management – ISO 22000 Internal Lead Auditor – Inspections – Documentations

Research & Development Experience in Bakery and Snacks

Innovative, Team Leader with nine years of Management experience, Internal and External Communication skills, Market Oriented, Strategic Planning

Fluent in English, French and Arabic

PROFESSIONNAL EXPERIENCE

BACHSNACKS (Kfarchima – Lebanon) Extruded, Semi-finished Snack Pellets Producer, B2B exporting to MENA, GCC, Africa, Eastern EU

August 2016 – November 2019: Quality Manager & R&D Specialist August 2015 – July 2016: R&D Specialist

Lead the R&D team (4 persons, including 3 managers), the Quality team (3 persons) and the Sanitation team (3 persons and workers) in a company of 150 employees, 6 production lines

- In charge of the process control from RM receiving, until storage of finished products, ensuring that product is delivered as per food safety standards

- Communication with client (including visits on-site) for technical support or claim investigation

- Data collection and analysis for determining root cause for food process and product food safety problems, and recommendation of corrective actions

- Implementation of training activities related to food quality and safety in coordination with HR.

- Specification of quality requests of raw material with suppliers. Follow up on claims related to RM.

- Preparation with Plant Manager of the department’s budget and following it up

- Research and Development of potato / cereals – based pellets as per sales/clients/market request

- In charge of the feasibility study (technical and recipe cost evaluation)

- In charge of Trials on lab scale, in Pilot Plant at Extrusion lines manufacturers and in the factory

- In charge of the Laboratory testing

FODICO (Choueifat – Lebanon): company producing coated & grilled nuts and roasted coffee Brand Crunchy Nuts & Quality Coffee – exporting to MENA, GCC, EU February 2015 – July 2015

Quality Assurance Manager – 40 employees

- Implementation of the Quality System of the factory: documentation and records – employees training – suppliers & raw material specifications – food safety-related maintenance

- Recipes standardization and Cost auditing

- Nutrition Facts Studies

- Worked closely with HR department in order to improve employee performance MALCO GROUP (Choueifat – Lebanon): Group including Brands Pain D'Or (Bakery, Pastry, Chocolatier, Ice Cream, Catering) & Fantasia (Salted snacks) February 2012 – February 2015: R&D and Quality Assurance Manager of Pain D’Or & Fantasia November 2009 – February 2012: R&D and Quality Assurance Manager of Pain D’Or QUALIFICATIONS

PROFESSIONAL EXPERIENCE

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Lead the Quality & R&D team (7 persons) and the Sanitation team (1 supervisor and workers) in a company of 450 employees

- Responsible for the Quality Management: implementation of the ISO 22000 in the bakery, pastry, catering & snacks production factories – ISO 22000 manual preparation – documentation & records - employees training – suppliers & raw material specifications – food safety-related maintenance – good knowledge of the Yum! Food Safety Guidelines (Americana)

- Responsible for the R&D department: product development related to bread and fried snacks

- In charge of the raw material selection and testing, with direct communication with suppliers

- In charge of the Laboratory Testing

- Recipes Cost Auditing

- Responsible for production matters: Yearly Production Reports – Raw Material Inventory – Equipment’s productivity

- Participation in different seminars concerning bakery, pastry, chocolate, flours, snacks, sensorial analysis

- ISO 22000 internal lead auditor, accomplished with Boecker, December 2013 February 2009 – October 2009: Cost Controller in the Finance department of MALCO Group

- Evaluation of production cost for bakery, catering, pastry, ice cream and potato chips products

- Optimization of the cost production

- Working in a team towards accomplishing R&D and financial tasks COSUCRA Groupe Warcoing (Warcoing – Belgium): company producing natural ingredients from pea and chicory, B2B

February 2008 – August 2008 Junior Engineer on a project concerning « Bleaching and purification processes of food fibers »

- Establishment of an extraction process from different raw materials (Wheat)

- Realization of different physical and chemical purification steps

- Evaluation of processes costs

Additional Projects:

September 2005 – December 2007 (Montpellier – France): General Secretary of the GEPI, Junior Company (Junior-Entreprise®) of Polytech’Montpellier 2008:

Engineering degree in FOOD SCIENCES AND TECHNOLOGY, Polytech’Montpellier School, France 2005:

DEUG B (equivalent to first two years of a B.Sc) in Biology and Biochemistry, University Montpellier II, France

COMPUTER SKILLS: ERP, Oracle, Word, Excel, Powerpoint, MS Project, Visio 2005 – 2007:

Volunteering for « Action Against Hunger » association EDUCATION

VOLUNTEERING

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