Bhanu

adcavg@r.postjobfree.com

732-***-****

Business Analyst

SUMMARY

Over 6 years of progressive experience in business analysis, business modeling and business requirements gathering

Hands on experience in working on Business requirements documents (BRD), Functional requirements documents (FRD), use case development and UAT testing

Well versed with SDLC methodologies such as Waterfall, Rational unified process (RUP) and Agile Scrum in creating and baselining the artifacts pertaining to each phase in collaboration with business and technical stakeholders.

Worked on facilitating and documenting Joint application development (JAD) sessions and sound knowledge in Requirements elicitation techniques such as Brainstorming, Document Analysis, Focus Groups, Observation, Prototyping, Requirements Workshops, Survey and Questionnaires along with Job Shadowing

SMAC Certified Scrum Master with extensive knowledge in Scrum Reporting, Scrum Ceremonies, User Story Planning, Building and working with Scrum Teams, Eliciting Cross-functional requirements and managing requirements during change.

Facilitated GAP Analysis, Impact Analysis (Business/Technical), SWOT Analysis, Cost-Benefit Analysis, Root Cause Analysis and Risk Analysis along with conducting Feasibility Study and creating As-Is and To-Be Business Models.

Proficient in UML Modeling: Use Case, Class Diagram, Sequence Diagram, Data Flow (DFD’s) and Activity Diagrams. Experienced with Balsamiq and MS Visio

Actively participated in Change Request Process while working with Supply chain and Business teams in reports from applications that support point of sale, retail agents, trucks and entire ERP process

Hands-on experience in User Acceptance Testing and training end users. Defined and documented business training requirements for new product release.

Ability to work under tight deadlines and multi-tasking to meet business objectives, scheduling meetings, negotiating and coordinating with Software Developers, Solution Architects and QA Team.

Hands on Experience in working on application related Batchjobs, DB reports, and Server lists in testing and Production environments

Proficient in understading Systems language and complexity while writing requirements for various platforms

EDUCATION AND CERTIFICATION

Bachelor of Commerce in Finance and Accounting, K L University, A P India

Masters in IT Project Management, Wilmington University DE, USA

Scrum Master Accredited Certification (SMAC) – International Scrum Institute

TECHNICAL SKILLS

SDLC Methodologies

Waterfall, Reverse waterfall, RUP, Agile Scrum, Safe Agile

Requirement management and Prototyping

JIRA, Confluence, MS project, HP Balsamiq, TFS, Office 365(Visio, Share point, excel, PowerPoint, word), Tableau Desktop and Power BI

Database

Oracle PL/SQL, My SQL, ETL, Data mapping and EDI

QA/Testing

UAT, Test plans, Test cases, Test Scripts, ETL Testing

PROFESSIONAL EXPERIENCE

Sears Home Services – Chicago IL May 2019 – Present

Business Analyst

Domain –Retail, E commerce, Data and cloud migration

Ongoing Projects

Project Scope and Summary

Physical data centers Exit and moving to AWS cloud Platform

Sears home services is exiting their physical data centers in Troy MI and IL and moving to AWS cloud environment for improvement in technology stack and to improve IT’s ability to respond quickly to dynamic business needs. Migrate certain file transfers, batch processes, and APIs to Mule soft, which will service as a Unified Integration Layer. Project was kick offed with Initiating on doing an analysis on the current environment, applications that are currently supported by other vendors, Tech that is already moved to AWS, ongoing projects and IT leadership expectations. Inviting and meeting with vendors (Wipro, Ensono, Insight, Datalink) having expertise in cloud and Data migrations and Working with various internal teams.

Retirement of existing inventory system

Home services current Lawson ERP system Item master handling over 4300 warehouses, 6 retail units is retiring and getting replaced by a new solutions provided by Infor for Inventory management, Supply Chain Management, Procurement and Financials of Sears Member Technology. This process needs lot of documentation help in terms of dependencies, limitations, existing inventory, accounting practices to help the vendor to plan the road ahead.

Mainframe retirement through Salesforce Service Cloud implementation

Sears home services whole IT Infrastructure is relayed in three mainframe applications called NPJ, NPR, NPN and then followed by middleware. Sears leadership goal is to migrate the mainframe applications over to salesforce

Responsibilities:

Worked on Project timeline (breaking down major milestones, dates and dependencies)

Responsible for preparing weekly status reports for IT leadership and office of CTO

Closely worked with vendor Insight Inc. for cloud migration - bringing them onboard, vendor proposal to Sears, SOW and potentiality of having a RFP&RFI for the project

Gathering requirements and documenting the home services Application dependencies (56 application groups,318 VM's, 2600 Batch jobs and servers hosting these applications)

Creating and publishing Dashboards reports from Tablueau to the supplychain team as a part of new inventory system replacemet – reports created using current Dataware houses Dimesions and Measures

Supported Architecure team with process flow documentation on the storage of current Data ware houses in Michigan and IL

Collaborations with SME'S, IT Directors, Solution architects and other stake holders in Project planning, Data validation, resource planning and budget proposals.

Worked alongside technical project manager in scanning servers for installation of Vendor discovery tool Snapstart as VMs, Captures and records Server configuration data, Server and Application communication within Sears network

Assisted in preparing documentation for project budget proposal to Capcon committee led by CFO. Reported directly to Senior IT director and Director of Business Finance during this effort.

Prepared BRD documents for AWS Cloud migration, AIX/Solaris servers' move to a co-located data center and Mainframes as a Service - Discovery Phase as a part of Data center exit project and Individual JIRA Dashboards for each

Wrote User stories for CRM process transition to Salesforce collaborated with Salesforce architects and assisted them with ERP process flow diagrams and converting user stories from Business to a salesforces perspective

Continuous collaborations with vendor Infor systems for a new inventory application implementation and retirement of exiting Lawson inventory system, worked with Supply chain directors and Managers in gathering requirements, conducting discovery sessions in vendor understanding the whole process and business

Worked on reporting analysis of Sears Stores, ware houses, parts supplychain, applications used for point of sale, payments, Sears agents payroll and channel of delivery

Application questionnaire validation sessions with SME’s and AWS workshops

Environment: JIRA, Confluence, MS VISIO, Draw.io, AWS Cloud, Salesforce, SQL&oracle DB’s, Mainframe apps, SYSAid ticketing system, office 365, Control M desktop for batch jobs, Java, JVM, JBOSS, AIX, Solaris and other UNIX platforms, Google Sheets, PCI & non PCI apps

World Bank Group – IFC, Washington, D.C. June 2017 – February 2019

Business Analyst

Project Summary:

Project was to develop and maintain Summit which is a COTS product of FIS. Summit offers sophisticated solutions to manage risk, cash, liquidity, accounting, payments processing, bank connectivity with an embedded SWIFT Service bureau, and more. As a business analyst I worked with traders, analysts and financial officers to understand business need and improve efficiency and process

Responsibilities:

Met with user and clients to get the Vision Scope document. Users included IFC’s Finance and Accounting officers, Treasury Support officers, Equity and Custody officers as well as Front office traders.

Worked with various product controllers for analyzing the impact of changes for regulatory reporting.

Conducted Focus Group Sessions with brokers and users, managers and other SMEs to identify those functionalities that would maximize the efficiency of the process.

Worked with Back office risk officers and users on global custody markets

Collaborated with business stakeholders in creation of Product Backlog (PBI) and Prioritization.

Collaborated with Scrum team for backlog refinement, Iteration planning, velocity planning

Worked with the PMO and business teams in tracking costs and creating ROI reports

Performed a high-level Gap Analysis between the existing platform against the business requirements

Performed Business Process Modelling (BPM), Analysis & Re-engineering and providing solutions for issues relating to Risk management and wealth Management processes for better and efficient decision making and automation.

Worked on UML Diagrams using Balsamiq software tools to create Activity Diagram, Sequence Diagram, and State Chart Diagram for better understanding. Implemented API (SOAP services) to process inbound requests from the server.

Wrote and updated User Stories to capture all actions. Created User Interface Document (UID) by using number of modeling tools.

Worked with the team in Sprint Planning, Daily Stand Up, and Sprint Backlog.

Collaborated with Scrum Master and Scrum team members daily for updating Task board and burn-down charts

Proficiently helped development teams to break down large User Stories for execution.

Participated in Scrum, Planning Poker and Retrospective Meetings.

Performed Formal Benchmarking with SME for further suggestion and improvement.

Validated all defect/bugs and assigned developer to maintain quality control.

Designed plans for User Acceptance Testing (UAT) and facilitated Post Production Validation (PPV) to ensure all functionalities are meeting the standard.

Analyzing the Capital Market instruments such as Equity, Fixed Income, Derivatives etc. and suggesting the best IT practices to streamline business process.

Trained end users and administrators on system use.

Environment: Agile, Office 365, HPQC tool, HP ALM, Balsamiq, Unix, Oracle

FactSet Research Systems, Norwalk, CT November 2014 – October 2016

Business System Analyst

Project Summary:

FactSet creates data and software solutions for professionals around the world, providing instant access to financial data and analytics that investors use to make crucial investment decisions. The scope of the project is to Deploy and Maintain an application where the content collection team at FactSet can gather the latest news and information on PIPE (private investment in public equity) market. This application helps the employees to gather and analyze SEC (securities and exchange commission) filings such as 8k’s 10k’s and 6k’s and companies’ newsletters, financial reports and annual filings in real time so that they can capture information about possible PIPE investments happened in the market and update FactSet clients with that data.

Responsibilities:

Developed requirement documents and project policies. Worked on writing business requirement document (BRD) by collaborating with system users and helping development teams to come up with a prototype.

Assisted and prepared high-level functional specifications and requirements with project leads, system architects and various stake holders

Facilitated meeting sessions with subject matter experts (SME) from various fields like Investment management, Portfolio and Wealth managers, Experts in financial markets and Risk management

Worked on understanding and analyzing SEC forms such as 10K, 10Q, 8K, 6K, and registration statements S-1, S-1A during Initial public offering IPO

Involved in gathering requirements to capture PIPE markets in Canada and Hongkong along with USA

Conducted JAD Sessions to collect Business Requirements while developing new information system and for enhancing user participation, expediting development and to improve quality of specifications as well as bring various stake holders of the project under a common ground and making sure everyone stays in sync with each other.

Prioritize User Stories working with SME and elaborate and define Acceptance Criteria per user story.

Created and managed project scope documentation, including business, functional and system requirements.

Performed GAP analysis between the current existing system and project deliverable. following “AS-IS to TO-BE business model” documented the differences, impact in the line of business (LOB)

Developed strategies with quality assurance team in coming up with Test cases and UAT (user acceptance testing)

Assisted project leads in re-designing a well verse defect life cycle how the production tickets are addressed, assigning tickets, validation, level of risk and smoke testing before closing the ticket

Reporting Minutes of minutes, updating requirements and bridging gaps between project manager, testing team, development team and release manager.

Environment: MS office (Excel, PowerPoint, word, Visio), .NET, Load runner, Remedy ticketing system.

Deloitte LLP, Hyderabad, India April 2013 – October 2014

Business Analyst

Project Summary:

Deloitte provides audit, tax, consulting, enterprise risk and financial advisory services globally the largest professional services network in the world by revenue and number of professionals. Global Advantage is a proprietary technology platform which supports Deloitte's delivery of a wide range of expatriate related services and enables mobility professionals to have greater visibility over their organization's global personnel programs. GA tracker is a web application where clients of Deloitte can access their profiles and maintaining a high traffic application like this requires a thorough Documentation, well trusted defect life and reliable IT support for Deloitte tax professionals and clients.

Responsibilities:

Gathered Business requirements. Interacted with users, developers, system architects and SME’s in optimizing the process and assisted in documenting functional and non-functional requirements for possible business use cases

Worked on designing protypes for adding features/updates to the application by co ordinating with users and development team

Responsible for communications and hosting meet up calls between lead offices in USA and teams in India

Worked on financial planning and statement analysis, kept track of monthly bills to clients, hourly charges, and ad hoc requests

Implemented and assisted in setting up FROR (Financial reporting oversight role) process for tax payers and their dependents

Worked on official dimension interchanges and introductions to show and convey key thoughts and plans from beginning storyboarding to sensible organizing

Performed Executive level administrative tasks, such as preparing strategic meeting agendas, taking meeting minutes, tracking action items, etc.

Developed Requirements Traceability Matrix (RTM) to track requirements against test cases during the QA Phase.

Assisted QA team members in developing detailed Test Plan, Test Cases and test scripts for the testing functionality and coordinate UAT.

Analyzed business requirements and reviewed test strategy, traceability matrices and test plan to ensure test cases reflect client requirements.

Facilitated formal defect review meetings with project teams and developers to report, demonstrate, prioritized and suggest resolution of issues discovered during testing.

Worked on assisting team with clearing maintenance support issues like training issues, configuration issues, alternate flow, break fix without making the application going down

Involved in training the tax professionals on how to generate and analyze client records using the GA tracker application

Environment: MS Visio, MS Office Suite (Word, Excel, Power Point) SharePoint, Just in Mind, MY SQL

Contact this candidate