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Engineer Customer Service

Cairo, Cairo Governorate, Egypt
March 14, 2020

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An Experienced in Project Management and a Document Controller maintains and manages all important documents for a project of a whole organization and assures that is easily accesible and stored. Also maintains and examines related files to release blueprints, drawings, and engineering documents to manufacturing and other operating departments. Ability to prioritize, manage time well, multitask and troubleshoot. Strong interpersonal, communication and customer service skills. EDUCATION:

• Bachelor of Commerce Department of Accounting 2016 Delta University, Gamaza, Egypt


Computer Skills

• Knowledgeable in SAP application (initiate/create Vehicle sticker request, E-leave, ID processing request, Temporary Visitor Pass, Material gate pass, Travel Request and Purchase Requisition).

• Proficient in Microsoft Office Applications.

• Flexible in work/ multi-tasking. Can work overtime and under pressure.

• Good communication skills.

• Developed in interpersonal skills and dealing with people in the workplace.

• Proficient in performing office management tasks like record keeping, reports, etc. DETAIL EXPERIENCE:


Company: Berkeley Al Ghrimeel Engineering Consultancy, November 2017 to January 2020 Client: Petro Rabigh Company, Rabigh

• Receiving, tracking and distribution of incoming documents from the sub-contractors and routing to the appropriate office for action.

• Maintaining the projects IFC Noted by Drawings, Logbooks, Submittals, Invoices, project progress reports, Attendance, Turnover analysis, Job Descriptions, Org. chart of the Project.

• Preparing reports using information systems for internal and external use.

• Reporting various project activities on formats understandable to the client on daily, weekly and monthly basis.

• Ensuring controlled copies of latest approved documents and is distributed to the appropriate staff, as applicable.

• Maintaining updated records of all approved documents and drawings and their distribution clearly marked in a Document/ Drawing register as per the Client & Company procedure.

• Maintaining the documents and drawings in the office under safe custody without any damage or deterioration with easy traceability & Maintaining the files and control logs as required by the projects.


• Provincial Address : Mansoura, Egypt

• Date of Birth : July 29, 1994

• Place of Birth : Mansoura

• Height : 173 cm

• Weight : 70kgs

• Marital Status : Single

• Religion : Muslim

• Age : 25 years old

• Sex : Male

• Fathers name : Mohammed Elhamshari (Deceased)


Engr. Said Ghamdi

Technical Design Section, Section Head

Project Management Department

Petro Rabigh Refining & Petrochemical Company

+966*********/ 012-********)

Engr. Abdulgader A. Maghrabi

Sr. Project Engineer/ Section Head - Minor Projects Execution Section Project Management Department

Petro Rabigh Refining & Petrochemical Company


Engr. Mohammed O. Balamash

Sr. Project Engineer/ Section Head- Project Support Section Project Management Department

Petro Rabigh Refining & Petrochemical Company


Please be informed that all the above information are certified true and correct as per my abilities, skills and qualifications. Kindly find my affixed signature below as a confirmation with sincerity.



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