Personal Information:
Nationality: Egyptian
Date of Birth: 10 January 1979
Place of Birth: Egypt
Marital status: married
Address:
Doha - Qatar
Mobile:
+974-********- Qatar
E-mail: *************@*****.***
EDUCATION
B.Sc. Account Faculty of Commerce, Cairo University, 1999
REGISTRATIONS/ CERTIFICATIONS
ADDITIONAL COURSEWORK AND TRAINING
Completed Intermediate Course in general English, international language institute – Cairo Egypt.
COMPUTER/SOFTWARE SKILLS
MS office
Armada system & Orion system
Oracle Database.
Asoft (Fleet management system) software
LANGUAGE
Arabic
English
DATE OF BIRTH
10 January 1979
Other information
Valid driving license from Qatar& UAE & Egypt
WORK EXPERIENCE
Brooq car lease (A Subsidiary of Al-ATTIYA MOTORS & TRADING CO.)
, P.O. Box 229 Doha, Qatar
October 2014 – Present
Position: Leasing Manager
Basic Function: overlook general financial & operational activities to maximize the company’s resources utilization & staff motivation.
Responsibilities:
Manage and support Operations/ Stations Supervisor at all times.
Ensure rosters and work schedules for all RSA’s and drivers are arranged by the Operations Supervisor.
Carrie out daily, weekly and monthly checks in all areas including all staff that are required to wear uniform do so and are to the standard of grooming required for the company.
Monitor the standard of handling and answering telephone enquiries by the RSA’s to ensure we are converting enquiries into Sales
Monitor additional services of collision damage waiver and personal accident insurance and that they are being sold actively
Makes sure that any sales leads are passed to a Sales Executive with full detail for follow up
Managing tender submission documents – Technical and Commercial, Managing the tender costing documents and ensure all the requirements of the tender documents.
monitor rental and lease targets
Monitor the standard of service given to customers both on the telephone and in counter situation and ensures it is of a standard expected of the company.
LEEN ART Co, Cairo, Egypt
July 2016 – March 2019
Position: General Manager
Responsibilities:
Participate in and provide sales and customer support inputs to the organization’s strategic business planning processes.
Develop & follow up the implementation of sales and operational policies, processes and procedures in order to enhance organizational effectiveness (speed, productivity and profit)
Discuss daily sales activities with Sales Executives
Follow –ups the daily and Weekly sales reports.
Develop & allocate the targets and objectives for team and ensure the implementation of the same
Review the customer complaints and feedback and take necessary actions to close them.
Ensure the customer related data are analyzed and attend properly as per the company quality procedure.
Trip Rent A Car (A Subsidiary of Aayan Leasing Holding Company (Kuwait-Qatar)
P.O. Box 2130 Doha, Qatar
November 2009 to May 2011
Position: Executive manager
Basic Function: Manage and support Operations/ Stations Supervisor .
Responsibilities:
•Ensure rosters and work schedules for all RSA’s and drivers are arranged by the Operations Supervisor. This will provide adequate coverage of personnel in each location and will meet the customers’ expectations and requirements and the level of service to the company standards.
•Overall staff morale is monitored
•Managing and recruitment of mechanics/car washers/quality controllers and drivers and their driving tests and maintenance of audible records of overtime for all RSA & Drivers entitled to claim hours in excess of their normal working week.
•Carries out daily, weekly and monthly checks in all areas including all staff that are required to wear uniform do so and are to the standard of grooming required for the company
• Makes sure that any sales leads are passed to the Sales Executive with full detail for follow up
Carmaxx Rent A Car (A Subsidiary of Carmaxx Group)
P.O. Box 55881 Doha, Qatar
August 2009 to October 2009
Position: operations & fleet manager
Responsibilities:
Fleet utilization.
Controlling drivers working time.
Allocation of vehicles to different rental locations.
Make sure the vehicle is "Ready to go" for rental
Coordinating with the Rental Agents for meeting the requirements of the customer.
Coordinating with the Lease Coordinator for Replacement Vehicle.
Reporting to General Manager on Daily Rental & Lease Business
Make sure the daily collection is banked.
Preparation of Daily Business Report.
Finding Market requirements regarding the vehicles & reporting to CEO
Fast Rent A Car (A Subsidiary of Emirates National Group)
P.O. Box 6365 Abu Dhabi, UAE
October 2007 up to August2009
Position: Accountant (vehicle Finance-banking services)
Responsibilities:
•Maintaining books of Accounts.
•Reconciliation of 6 Banks
•Processing vehicle purchase LPOs
•Coordination with the Fleet & Insurance Dept for registration
• and Insurance of vehicles
•Assisting Financial Controller for arranging Bank Finance
•Liaising with banks and financial institutions for mortgage
• release of Vehicles
•Processing of Bank Guarantees and maintaining the Schedule of Bank Guarantees
•Accounting of all Vehicle Purchases and Vehicle Loans
•Calculation of Profit on sale of Used vehicles and accounting the same
•Maintenance of Accounts Payable- Vehicle Supplier & Misc Creditors Accounts
Fast Rent A Car (A Subsidiary of Emirates National Group)
P.O. Box 6365 Abu Dhabi, UAE
September 2004 to October 2007
Position: Fleet & operations Officer
Basic Function: To ensure that all vehicles are in a road worthy condition
Responsibilities:
Check and authorize invoices from the workshop.
Forward the invoices to the Fleet Supervisor.
In-Charge of the supplier’s accounts of spare parts and vehicles repair
Verification of all the spare parts & Repair bills with purchase order accounting for the same
Processing payments to the supplier on due date
Reviewing the supplier account and reconciling with their accounts on a regular basis
Forward all new vehicle details to the Fleet Accountant to update the Master Data.
Cross check LPO with vehicle specification and keep an inventory of all new vehicles
Maintain and control petty cash of fleet Department
Fast Limousine (A Subsidiary of Emirates National Group)
P.O. Box 6365 Abu Dhabi, UAE
June 2004 to September 2004
Position: Fleet & operations Officer
Basic Function: To ensure that all vehicles are in a road worthy condition
Responsibilities:
Dispatching, operation room duty, Limousine customer services
Handling of all customer feedback/complaints related to service.
Resolving issues of customer dissatisfaction & any discrepancies.
Fast Rent A Car (A Subsidiary of Emirates National Group)
P.O. Box 6365 Abu Dhabi, UAE
April 2002 to June 2004
Position: Project Accounts controller
Responsibilities:
Maintain and control petty cash of the project
In-Charge of the supplier’s accounts of the project other than supplier of spare parts and vehicles repair
Co-ordinate with the project manager for the collection of money from the customer.
Vehicles movement, maintenance Operations,
Governmental Projects, dispatching, traffic control
Zamzam Co, Egypt
June 1999 to March 2002
Position: Accountant.
Responsibilities:
•All tapes of day to day accounting procedures, preparing journal voucher, cash payment Voucher, bank payment and receipt voucher, carrying them to accounts books (sub large, General ledger journal American.
•Preparing monthly debtors-creditors report &process payments to creditors and flows up Debtors collection.
•Preparing staff salary, handling daily cash transactions &maintaining petty cash flow