CURRICULUM
VITAE
OF
LYDIA MOTHAPO
PERSONAL DETAILS
Surname : Mothapo
First Name : Lydia
Address : ** * ******* ******
Kwa-Thema
1575
Cell Numbers : 073-***-****
Identity Number : 800-***-**** 089
Email Address : adcanx@r.postjobfree.com
Gender : Female
Marital Status : Single
Language Proficiency : English, Zulu & North Sotho
Driver’s License : Code 10
Health : Good
Hobbies : Tennis, Reading & Movies
Interest : Learning, Touring
EDUCATIONAL QUALIFICATION
Highest Grade Passed : Technical Matric (Grade 12)
Subjects Passed : English
Afrikaans
North Sotho
Logic Systems
Mathematics
Electronics
TERTIARY EDUCATION
Institution : Damelin Correspondence
Course : ICDL (International Computer Driver License)
Year Obtained : 2003
Instituion : LEAP (Leadership Empowerment Achievement
Portal)
Course : Telephonic Customer Service Orientation Skills
Year Obtained : February 2006
Instituion : Tlamoha Technical College
Course : Electrical Engineering Light Current (N2-N5)
EMPLOYMENT HISTORY
Name of Employer : African Independent
Telephone Number : (011-***-****
Position : Receptionist
Period : April 2005 to March 2010
Receptionist Duties
Signing of daily deliveries
Receiving clients
Liaison between clients and consultants
Operating the switchboard
Taking messages and emailing to the relevant consultant
Name of Employer : African Independent
Telephone Number : (011-***-****
Position : Commercial Consultant, Quality Control Consultant
Period : March 2010 to October 2015
Reason : Retrenched (Company moved to George in WC)
Commercial Consultant Duties
Customer Care
Handling Queries
Registering Claims
Quality Control Consultant
Auditing incoming and outgoing calls
Reporting back/give back
Providing feedback to managers on monthly basis
EXTRA CURRICULAR ACTIVITIES
1)Volunteering as a Sunday school teacher in my church
REFERENCES
1.Mr. Brian Ancient
Quality Control Manager
African Independent Brokers
Tel: 011-***-****
2.Marie Du Plessis
Reception Supervisor
Tel: 011-***-****