Michael B. Privett
firstname.lastname@example.org 864-***-**** www.linkedin.com/in/michaelprivett
Proven Developer Helping Companies Translate Their Business Goals to Reality
IBM Systems application development professional experienced in the delivery of technology-based solutions improving the supply chain, logistics, and manufacturing processes. A dynamic individual with a track record of achievement delivering IT-empowered business solutions that optimize efficiency and performance for industry-leading companies. A unique mix of hands-on technical expertise and strong business acumen, serving as a vital bridge between business users and specialized teams. Develop large-scale solutions that streamline operations, capture savings, bolster efficiency and productivity, increase capability, and accelerate growth.
AS/400, iSeries, Power Systems
Service programs, ILE, Stored Procedures
Custom Development–ERP, WMS, Website
All versions of RPG, CLLE, Embedded SQL
Support and Root Cause Analysis
DB2, OS400, IBM I
Southeastern Paper Group, Spartanburg, SC
Senior RPG Developer, Director of Application Development (Sep 11, 2017, to Nov 8, 2019)
Performed coding for special requests & support development using RPG and SQL.
Completed complex database and application designs and process flow diagrams.
Led effort to move order transactions from many sources through a single order engine.
Coached and mentored application developers and interns.
Stabilized the IBM Power System (AKA iSeries/AS400) by developing RPG/CL utilities, implementing work management changes, security policy, and development and implementation of backup and recovery procedures.
Completed Node.js environment install on the IBM. Let project to convert VB6 reports to Node.js.
Worked with a team of Power 8/IBM I 7.3 RPG/SQL, Node.js, EDI, and .Net developers that perform custom development, COTS/BOB integration, and support for enterprise applications.
Implemented SDLC processes for code development and implementation.
Implemented source management process using Implementer.
Built a .Net web team and provided oversight for the development of the company website.
Implemented increased security and developed Disaster Recovery capabilities.
Implemented Node.js in both a Windows and IBM i environment.
Led effort to upgrade Curbstone credit card software to maintain PCI compliance.
NCR Retail, Global Enterprise & SCM Solutions, Duluth, GA
Professional Services Partner (Feb 1, 2012, to Mar 31, 2017)
Led a team of iSeries RPG developers that performed custom development and provided support for Power Enterprise ERP.
Develop and led the organization through long-term strategies and provided short-term tactical leadership.
Increased revenue through winning client’s service management activities by 1.6 million dollars. Growth is expected to continue at a rapid rate.
Provide oversight of resources and processes for professional services, systems development, and support for the supply chain management segment of Retalix. Specifically, the Power Enterprise ERP.
Implemented support processes that cut customer support resolution time by 32%.
Developed and applied standard systems development lifecycle (SDLC) methodology for software implementation which increased annual revenue by 40%.
Applied resource utilization metrics and improved organizational alignment. Reduced development expense by 300k while enhancing resource utilization metric by 10%.
Develop sales forecasts and manage revenue for the budget. Implemented growth program increasing time and material dollars 25% over current run rates.
Oversee the customer relationship from pre-sales to post support.
MICHAEL B. PRIVETT PAGE TWO
PROFESSIONAL EXPERIENCE (Continued)
US FOODS, Greenville, SC 12/18/1988 to 10/21/2011
Program Manager, Corporate Support Offices (2007 - 2011)
Directed all aspects of program management and the SDLC lifecycle, including requirements gathering, solutions specification, development, testing, and final delivery of new systems, ensuring the alignment of technology operations to business needs.
Implemented systems designed to improve business processes, including Supply Chain, Logistics, Production, and Distribution; standardized new processes and increased visibility into operational costing and pricing. The improvements above provided for an automated the cut floor processes for the food production facilities and system produced finished goods costs.
Developed and documented a standard set of business process definitions and workflows for all manufacturing divisions, and trained business and technical staff on standard procedures.
Analyzed business infrastructures to identify opportunities to improve operations, and made recommendations to C-level decision-makers regarding new technology implementations.
Managed all technology activities including RPG development for corporate and manufacturing divisions, and served as an expert consultant on AS400/I-Series platform, systems, hardware, architecture, and integration of systems.
Designed and developed complex applications for the AS/400 platform.
Led implementation of Advanced Food Systems ERP into the Stock Yards St Louis Division and as a project team member handling sales and transportation rollout of CRM and POD for the St. Paul division.
Implemented and configured integrated scale systems at branches. Integration was performed using the scale system, an SQL server, SQDR software (converted SQL to DB2 and vice versa), the AS/400, and the IBM mainframe.
Director, Specialty Application Development, AS/400 Systems Analyst, Corporate (2002 - 2007)
Designed and developed complex RPG III/IV applications for the AS/400 platform; launched business applications to provide automated processing for the3 manufacturing arm of US Foods and regional replenishment for custom and stock protein items. A heavy focus on issues associated with order entry, sales, procurement, warehousing, inventory, costing, and pricing for custom protein items.
Managed teams responsible for the development and support of customized system applications used to support $18 billion in sales volume.
Aligned all application development and support processes to SDLC and corporate governance requirements.
Re-engineered manufacturing processes to enable the automation of shop floor operations, and automated billing and pricing processes between divisions.
Performed extensive root-cause analysis and resolution initiatives that resulted in a 66% decrease in monthly help desk calls, enabling technical teams to focus more on projects.
Director of IT/RPG Developer, Carolinas Division (1997 - 2002)
Designed and developed complex RPG applications for the AS/400 platform; launched business applications to improve processes and to enable new processes.
Directed all IT Department operations in the Carolinas, leading IT services supporting a total of $600 Million in sales.
Consolidated several IT divisions onto the Carolinas systems and commenced directorship supporting $1.5 Billion in sales revenue. This required conversion from a local AS/400 to a central one and retirement of local equipment. I ran each division within the same partition but kept them separated through the use of unique library names, work management settings, and security.
Consolidated operational development, infrastructures, and application architectures to reduce group IT expenses by $400,000 per year and generate a yearly income of $250,000.
Ensured that all implemented systems complied with PMI and SDLC methodologies and stringent corporate and federal business requirements.
I supervised the efforts of 25 technical personnel, including development, quality assurance, operations, and network, telephony, and support team members.
Collaborated with cross-functional business teams to establish inventory processes, warehouse efficiencies, and capacity, costing, pricing, contracts, procurement, sales, marketing programs.
MICHAEL B. PRIVETT PAGE THREE
PROFESSIONAL EXPERIENCE (Continued)
US FOODS (Continued)
Led efforts to design, implement, and support business continuity and disaster recovery systems.
Director of IT/RPG Developer, Pittston Division (1993-1997)
Designed and developed complex RPG interactive and batch applications for the AS/400 platform; launched business applications to handle tradeshows, order entry, sales, procurement, warehousing, inventory, costing, and pricing.
Led the recovery of the project to move from S38 to a custom-developed package running on the AS/400; completed business process mapping with a third-party vendor, implemented testing procedures, and conducted implementation.
Managed all projects, programs, and resources, including developers responsible for complex business and integration projects; worked with senior and middle management to improve program communication, collaboration, and efficiencies.
Planned and executed hardware and operating system upgrades.
I performed the setup and maintenance of user and object security, the configuration of system values and work management activities for the AS/400.
Managed CRM, network, development and operations teams.
Responsible for developing and meeting departmental budgets.
Met and worked closely with all departments including senior staff on operational requirements, go-forward strategies, issues, and wish list items.
Knoxville Division (1988 - 1993) Multiple Positions
**IT Operations Supervisor, RPG III Developer, IT Manager/RPG III Developer
Designed and developed complex RPG III applications for the AS/400 platform; launched business applications to handle order entry, sales, procurement, warehousing, inventory, costing, and pricing.
Supervised all technical support and administrative personnel responsible for computer implementation and operation.
Performed system cleanup and maintenance including PTF application and operating system upgrades.
Master of Science (MS), Information Technology, Florida Institute of Technology, Melbourne, FL
Bachelor of Science (BS), Technical Management, Devry University, Chicago, IL
Associate of Applied Science (AAS), Webmaster Technology / E-commerce, Texas State Technical College, Waco, TX (Java, HTML, Dreamweaver, ASP, PERL, PHP, Visual Basic, SQL)
Certificate Project Management for IS / IT Professionals, Villanova University, Villanova, PA
Certificate Certified Scrum Master, SolutionsIQ, Redmond, WA
IBM Classes – AS/400 Performance Tuning, RPG Programming, AS/400 Operations
Currently Attending a refresher PHP course (Feb/Mar 2020).
RPG ILE/Free 10 Week Training Course – Nov 2019 to Jan 2020 – ImPower Technologies (Jim Buck (Instructor))
Project Management Professional (PMP# 1273786), Project Management Institute, Newtown Square, PA
Certified ScrumMaster (CSM# 641903), Scrum Alliance, Westminster, CO
Other Tools and Systems
RPG III, RPG IV, RPG ILE, RPG Free, CLLE, Embedded SQL, Node.js, Query, TrustedLink EDI
MS Project, MS Visio, MS SQL, MS Office Suite, Sequel, Implementer, RDI, X-Analysis, FTP
Advanced Food Systems ERP (Windows Based), NCR Power Enterprise ERP (IBM i Based)