Erica Phillips
Clarksville, IN *****
adcaed@r.postjobfree.com
Malone Solutions(August 2018-present) On-site Supervisor
• Hiring, training, on-boarding, payroll, and processing for all candidates (up to 50 per day)
• Recruit and place candidates at potential positions
• HRIS system work (Sharepoint, Avionte, ERecruit, Success Factors)
• Manage meetings, conferences, hiring events, sales meetings, conduct presentations, and employment fairs
• Onboard new clients, Worker Comp documentation, keep positive relations with each Client Mission BBQ St. Matthews (June 2017-August 2018)Store Manager
• Manage all store teammates (GSR, DRL, GSA, Line Cook, Prep Cook)
• Maintain payroll each week via Kelly Payroll and Aloha
• Create weekly schedules for GSR, DRL, GSA, Cooks, Catering staff, and Managers
• Create, maintain, and input all weekly Supply orders and Food orders (PNL)
• Conduct short daily staff meetings to re-train employees, improve customer service scores, and improve employee morale before shifts begin
• Resolve any issues with customer complaints by providing excellent service
• Hire, On-board, and train all new employees via store procedures and policies
• Handle teammate disagreements, mentor and guide employees to improve weaknesses
• Advertised open Positions, conducted Job Fairs and opening trailer assignments
• Conduct phone interviews, in person interviews, orientations, and assist with completing all federal, state, and county tax forms
• Place catering orders, staff catering orders, manage people, supplies, and food for all events Music Director at St. Mary’s Catholic Church (March 2017-April 2018)
• Coordinating weekly music for each Sunday, funerals, weddings, Holy Days, etc.
• Assist colleagues in various areas such as creativity, scheduling, and organization
• Develop and lead training programs for various types of learners and colleagues
• Experience in manual/guide writing
Choral Director at Clarksville Middle/High School(January 2017-June 2017)
• Created, developed, and implemented a successful program to grow and strengthen positive morale among clientele
• Drive client growth through analyzed data from a number of tests and questionnaires
• Manage large clientele groups with engaging presentations that lead to success and discussions
• Assist clients with daily problem solving skills Horseshoe Southern Indiana Smoke & Rye(May 2016-January 2017)Front of House Supervisor
• Manage all Front of House employees (server, host, bartender, bar-back)
• Maintain payroll each week via Timeworks
• Create weekly schedules for Front of House per union contract and bids
• Weekly supply orders are placed and processed each week
• Conduct short daily staff meetings to re-train, improve customer service scores, and improve employee moral before work
• Resolve any issues with customer complaints by providing excellent service
• Set up, staff, and lead all catering events within the store. Guide clients on best options for their catering needs
Scottsburg Middle School/High School(June 2014-June 2016)Choral Director, Theater Director
• Create and Maintain organizational systems (Canvas, etc) for tracking large amounts of client data
• Data Entry of 200 student grades
• Organize multiple fundraisers to reach a goal of $5000, amount raised over $7,000 for programs with numerous school needs
• Training skills: lectures, music reading, presentations, coordinating large groups Education
Ivy Tech Community College (Sellersburg, IN)
Human Resources Certificate, December 2017 G.P.A. 4.0/4.0 Indiana University (New Albany, IN)
Masters of Secondary Education, December 2013 G.P.A. 4.0/4.0 Xavier University (Cincinnati, OH)
Bachelor of Science in Music Education, May 2011
Bachelor of Arts in Music Performance, May 2011 3.7/4.0 References
Terri Burton Former Manager at Mission BBQ
4607 Shelbyville Rd. Louisville, KY 40207
270-***-**** (cell)
adcaed@r.postjobfree.com
Amy Clere Former Colleague/Teaching Mentor at Holy Family & Clarksville High School 800 Dr. Dot Lewis Dr. Clarksville, IN 47129
adcaed@r.postjobfree.com
Shelby Stewart Catering Manager at Mission BBQ
607 Shelbyville Rd. Louisville, KY 40207
adcaed@r.postjobfree.com