AIDEN VILJOEN

ID Number: 000**********

Date of birth: 20 September 2000

Nationality:: South African

Marital Status: Single

Languages: English, Afrikaans

Availability:: Immediate

Health: Excellent

Residential Area: Randburg

Cell: 072*******

Email:

adcacz@r.postjobfree.com

SKILLS

COMPUTER SKILLS

● MSWord

● MS Excel

● MS Power Point

PERSONAL SKILLS

● Highly Motivated, driven

● Willingness to learn

● Pay attention to detail

● Team player and people person

● Flexible and adaptable

● Fast Learner

EDUCATION

(2019)

SENIOR CERTIFICATE with BACHALOR

DEGREE

Hoërskool Gimnasium Potchefstroom

Subjects:

● English

● Maths Lit

ABOUT ME

Highly motivated, I vm v iibrvnad, rtlivblt vne hvre-working ineiiieuvl wiah v pvssion for inatr-ptrsonvl inatrvctonn I hvit v pvssion

for vra vne loit ao cook vs wtll vs bvktn

I work itry wtll wiah ptoplt vs I vm itry ouagoingn I’m itry vrtstc vne I avkt v loa of priet in whva I eon

Working in aht hospiavliay ineusary hvs rtwvrete mt wiah inivluvblt ptoplt skillsn I hvit txctlltna cross-culaurvl

communicvton skills vne I vm vblt ao tfcitnaly etvl wiah ptoplt wiah eiftrtna aypts of ptrsonvlittsn I work wtll

unetr prtssurt vne I vm vblt ao etvl wiah- vne rtsolit cusaomtr complvinas vne qutrits tfcitnalyn

Alahough I hvit limiate work txptritnctd, I vm tvgtr ao savra va aht botom vne work ao gvin txptritnctn I contnuously sariit for ptrsonvl growah vne improitmtnan EXPERIENCE

Baby:sitter of 2 boy:s AAged 2 and 7 – Yoe-Rinda Family:, Adhoc 2019

● Creating a safe, fun, secure and loving environment for the children

● Making healthy and appetiiing meals

● Ensuring that the personal needs of children are met on a daily basis

● Playing games, sports, and other stimulating activities with the children

● Updating parents throughout the day

● Disciplining Children

● Changing the youngest boy’s diapers

Reference: Yoe-Rinda Louw – 083-***-****

Waitress at Serendipity: Restaurant, 2017

● Setting up the restaurant at the beginning of my shift,, ensuring that the tables are clean, set and all condiments and cutlery is clean and ready for use

● Meet and greet all customers making sure they seated and looked aft,er, ensuring customer satisfaction

● Updating customers on daily specials as well as recommended menu items, taking of customers’ orders

● Ensuring orders are correct and of the expected high standards before serving the customers

● Assisting in the kitchen with cooking and cleaning

● Getting customer feedback and managing compliments and complaints and reporting of major complaints to management

Reference: Gerda Martens Smit – 062-***-****

Waitress at Ducks Cofee Shop, 2017

● Meet and greet all customers making sure they seated and looked aft,er, ensuring customer satisfaction

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● Afrikaans

● Life Orientation

● Visual Art

● Design Art

● Consumer Studies

● Updating customers on daily specials as well as recommended menu items, taking of customers’ orders

● Upselling the meal specials as well as drink specials

● Ensuring orders are correct and of the expected high standards before serving the customers

● Assisting in the kitchen with cooking and cleaning

● Getting customer feedback and managing compliments and complaints and reporting of major complaints to management

Reference: Anrike Bryant – 083-***-****

Waitress at Capri Restaurant, 2015-2016

● Meet and greet all customers making sure they seated and looked aft,er, ensuring customer satisfaction

● Solving customers complaints and ensuring that all customers leave having had a great experience

● Updating customers on daily specials as well as recommended menu items, taking of customers’ orders

● Ensuring orders are correct and of the expected high standards before serving the customers

● Assisting in the kitchen with cooking and cleaning Unfortunately, the owner of the restaurant passed away so no reference available

Administrator at Medwy:ze, January 2020 – current

● Call centre agent, dealing with members, practices and medical schemes

● Calculating shortalls on medical aid payments

● Investigating short payments on PMB claims and referring short falls back to the medical aids for full payment

● Working in a team of 10, revolving rolls weekly

● Managing member and provider complaints and customer services

● Working on an online capturing system(unique to the company) as well as with excel spreadsheets

● Reporting to my team leader daily on the savings which I had achieved

● Ensuring all parties involved are kept up to date on the progress of the claim short fall

● Ensuring the common areas are clean at all times

● Assisting with fling and other administrative work I joined Medwyie at the tail end of the project so my contract will be ending at the end of March, unfortunately the project will not be continued Reference: Lisa Roberts – 010-***-****/082-***-**** Also attached:

Reference letter issued by an Educator at Potchefstroom Gimnasium attached to CV. The original reference

letter is in Afrikaans. I have attached a translated copy for your convenience should you prefer to read in English.

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