Seeking the best opportunity in our global environment where my knowledge, skills, innovative ideas and initiatives could be encouraged and utilized properly and I as an individual, have desire to perform in a dynamic institution or organization where I can deliver my best by enhancing organization’s internal strength as well as external reputation. Education
Passed MBA with 1st division (72.28%) on regular mode from G.G. S. Indraprastha University, Delhi in 2013.
Passed MCA & BCA as well with high scores from SMU & IGNOU respectively.
Passed MA in English from Annamalai University.
Trainings & Certifications
“CAMS6 Online Preparation – English” certified from ACAMS in Jul, 2019.
“AML & KYC” certified from Indian Institute of Banking & Finance in 2015.
“Operational Analysis on Money Laundering & Financial Crimes” certified from International Centre of Asset Recovery of BASEL Institute on Governance, Switzerland in 2019.
“Advanced Anti-Corruption: Prevention of Corruption” certified from UNODC (United Nations Office on Drugs and Crime) in 2019.
“AML Skill Assessment Level – 1 & 2” certified from Royal Bank of Scotland in 2014 & 2015 respectively.
Completed several E-learning Assessments of Harvard Manage Mentor & got their certificates. Work Experience
DBOI Global Services Private Limited (Deutsche Bank Group) Manager (Corporate Title – Associate) Duration: 2nd July, 2018 – Present
Work as the process owner and ensure end to end management of all activities of KYC Team; Provide analysis & compliance policy guidance/support to facilitate and improve productivity of KYC Team.
Lead, guide and manage KYC Team (New Client Adoption Team and Periodic Review Team); Monitor process service delivery and ensure accomplishment of the team target in adherence to SLAs
Ensure adherence to standards & procedures and identify the risk areas and process gaps wherever there is a control issue; Perform quality checks to ensure that defined AML and KYC guideline is adhered
Effectively manage risk and foster an environment where team is fully aware of Operational Risk management; Ensure performance and efficiency of staff meet or exceeds expectation standards
Conduct objective setting sessions, performance appraisals, provide feedback & coaching for all team members; Monitor capacity utilization within teams and allocate resources; Provide support, guidance and coaching to the KYC - Asset Management team; Preparing of MIS required for management decision making
Delivery of high standards of client service, at the same time ensuring that all internal (e.g. Risk) and external (e.g. Compliance) standards requirements are met in full, utilizing a combination of onshore and offshore resource managed as a single global COB team. Participate in external and internal audits
Ensure appropriate escalation policies exist and are followed. Work collectively with offshore management, develop and maintain a motivated and professionally trained staff, ensuring appropriate capacity panning, adherence to and improvement in performance and quality standards and appropriate career development.
Chair regular meetings with the business and compliance to facilitate good communications and resolve KYC remediation issues within the organization for the varying business areas
Ensure key stakeholders are kept informed of the progress and challenges and escalating issues where appropriate. Ensure structured upward & downward communication
Optimal management of resources, facilitating cross training, ensuring appropriate coverage to maintain throughput.; Cross train available resources to ensure 100% backup within the areas under control RAJESH KUMAR
Address : Maha Chandra Kunj, Survey No. 31/4, Road No. 23, Chaudhari Nagar, Dhanori, Pune – 411015 Mob: 999*******, 986-***-**** E-mail: email@example.com; firstname.lastname@example.org Cognizant Technology Solutions
KYC-Process Specialist (Subject Matter Expert) Duration: 7th Sep, 2016 – 6th Apr, 2018
Engaged in Periodic Review Activities of Investment Banking Customers of UBS for AML-KYC operations
Worked as an acting Team Leader; Led, guided and motivated KYC Analysts and Sr. KYC Analysts
Involved in Quality Checking & Ensured implementation of KYC procedures; Worked at Client Location
Gave AML and KYC training; Shared new updates; Developed training strategy for KYC Team
Checked Negative News, PEP alerts, Sanction & VBA escalations; Took Team Huddles regularly
Communicated with Global Teams, Local Teams & Clients for completing KYC review requirements
Prepared Management reports - Attendance, Break time, EOD, Night Allowance, 6th day pay, etc.
Assisted Managers in leading team; Conducted Team events; Raised access requests for Employees Royal Bank of Scotland
AML-KYC Analyst Duration: 3rd Mar, 2014 - 3rd sep 2016
Engaged in Client On-boarding & Periodic Review Activities of Corporate Banking Customers & Business Banking Customers of UK for AML-KYC operations.
Identified & verified customers with CDD approach; Validated KYC documents, Ensured quality, Co- ordinated with Global and Local Team for AML & KYC Procedures; Conducted AML events,
Gave AML New Hire training and Refresher training, Gave useful plans for progress of the unit. Dynamic Classes, Future Point (SMU Learning Centre) and other reputed Institutes of Delhi Trainer Duration: Sep, 2007 - Aug, 2011
Gave training of Communication skills and Personality Development. Competent Software Pvt. Ltd.
KYC Process Associate Duration: Dec, 2004 - Sep, 2007
Processed and analyzed the AML/KYC databases of outsourced Banking & Financial projects of USA.
Compliance with AML/KYC guidelines, Supported US team in KYC documentation for Client on-boarding Summer Internship / Industrial Training
Maxvin Elevators Pvt. Ltd.
Management Trainee Duration: 4th june 2012 – 31st july 2012
Did Market Research, Supported in marketing promotion, Enhanced customer relations & awareness. Projects / Plans Undertaken
Participated and Presented the KYC function in OFAC external Audit in 2019.
Prepared a Future Leave Tracker for Cognizant at Client Location to track future leaves of employees efficiently.
Prepared crucial plans and innovative concepts for RBS like -
Transparent Glass House Approach
Best ways to organize Team Huddles
Useful Training Methods for AML & KYC
Useful e-mail etiquettes for KYC operations
Smart strategy for building effective KYC Templates
How to stop duplicity while assigning the cases in spread sheets
How to enhance the efficiency of e-flex and I&W applications for KYC operations
Conducted Market research and prepared a Research Project Report entitled:“A study on Brand Management and CRM strategies adopted by Maxvin Elevators Pvt. Ltd” for testing the effectiveness of Brand management and CRM strategies of Maxvin Elevators upon customers and market.
Engaged for sometimes with Wemark India and did market research by checking the quality of different brands and gave proper suggestions to companies that how to enhance the brand value & impact upon customers and the market on the basis of analyzing the reports of mystery shopping and customer feedbacks.
Prepared some action plans for Competent Software Pvt. Ltd. by which company had benefitted a lot and well co-ordination established between employees and management with better outputs. Those action plans were –
Open system working model
Induce growth through authentic training
Modified infrastructure for monthly Quality Analysis Extra-Curricular Activities
Got spot ovation for conducting RBS WOW Event 2014 in an appropriate manner; analyzed & monitored all the work-outs for improving the core and non – core activities of RBS Group services.
Participated in RACE 2015 (Risk Awareness and Controlled Environment) events, Customer Focus Week- 2014 of RBS, Outreach activities of Cognizant & shared some useful ideas.
Participated & received certificate of FICCI Debate Competition on April 17, 2013 at FICCI, Delhi.
Presented a paper titled “Role of IT in Rural Development through effective governance” in National Conference 2012 held on 21st April 2012.
Participated in All India Essay Writing Event 2011 & received certificate from United Nations.
Interactive learning visits of Honda, Orient Craft Industries Ltd. & Parle Biscuits Pvt. Ltd. Skills Set
Banking Operations, KYC – Know Your Customer, AML - Anti Money Laundering Operations, Client On- boarding, Periodic Review, CDD - Customer Due Diligence, EDD - Enhanced Due Diligence, Sanction, PEP and Negative News Screening, Compliance & Control, Risk Management, Quality Assurance, Team Management, KYB – Know Your Business, Analytical & Presentation Skills, Management Strategy Planning & Execution, Research, Administration & Leadership Skills, Training & Evaluations, Stakeholder Management, Performance Appraisal, E-Mail Writing, MIS Reporting, etc.
Good Knowledge & Work Experience of KYC related and other Applications – Lexis Nexis, RDC, COSIMA, World-Check, Fircosoft, Hotscan, SFDC, CRM, Peoplesoft, I&W, OCR, etc.
Good technical knowledge of IT field regarding MS-office, HTML, SQL, DOS, Photoshop, etc. Interest and Hobbies
Interest in innovate new ideas, study & focus upon new concepts and practical aspects of management.
Hobbies are Internet surfing; Writing business, management research & motivational articles; Writing poems; Playing chess; Watching movies & cricket.
DOB: 25-02-1986 Marital Status: Married Nationality: Indian
Languages Known: English, Hindi, Maithili, Bhojpuri and Nepali Date: Place: Signature: