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Manager, Sales, Marketing, Customer Service

Location:
Ormond Beach, FL
Posted:
March 13, 2020

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Resume:

Tara Hamburger

** ******** *****, ****** ***** FL, 32176

386-***-****

adcac0@r.postjobfree.com

QUALIFICATIONS

Talented, personable business professional with 20+ years in the hospitality industry.

Developed and maintained working relationships with association, corporate and sports industry planners on all levels. Major strengths include strong leadership, proven success in the hospitality/sales industry, excellent communication skills, result oriented, strong team player, attention to detail. Have experience in marketing and budgeting. Diplomatic and tactful with professionals and non-professionals at all levels. Flexible and versatile – able to maintain a sense of humor under pressure. Thrive in a high energy environment.

Skills Summary

Sales & Marketing

Leadership/Management

All levels of Event Planning

Hotel and Venue Site Selection

Contract Negotiations

Preparation of bid presentations and proposals for potential sporting events to include destination and facility information, hotel proposals, financial incentives and potential sponsors.

Sponsorship

Budget

Reporting

Employee Training

Problem Solving

Computer Knowledge/Social Media

Customer Service

Remote Environment

Team Player with attention to detail

Excellent Communication Skills

Professional Experience

MANAGEMENT

Managed 200 seat high volume convention hotel restaurant. Evaluated staff performances, conducted hiring and firing of employees/ Adam’s Mark Daytona Beach

Developed Training Manual for all positions in restaurant and room service/ Adam’s Mark Daytona Beach

Developed Sports Marketing Plan and website design

As convention sales manager, responsibilities included all meeting and event details, developed and maintained relationships with each group meeting planner/ Hilton Daytona Beach

As Manager of Global Accounts, secured sites/ venues for client events as well as assisted with final contract negotiations. Travel to different locations and venues in regard to the newest properties and renovations throughout the world/ HelmsBriscoe

As Senior Project Manager, produced and over saw many activations and programs from start to finish. Managing several vendors at a time

SALES & MARKETING

A Convention Services Manager, worked closely with meeting planner as well as hotel staff to ensure all clients’ needs and specific requests are met. Other duties included organizing group transportation, meeting room set up, guest room requests, menus and themes for each meeting or event.

Conducted extensive site visits in the Daytona Beach area as well as throughout the United States CVB Meetings & Conventions

As CVB Meeting & Conventions Sales Manager, appointed to FSAE Board of Trustees /Florida Society of Association Executives.

As a sales manager, attended tradeshows and client events throughout the United States promoting Daytona Beach as a premier destination.

As a representative of the CVB, developed an excellent rapport with Daytona Beach area partners.

History of producing sales and motivating staff and colleagues as a sales manager/ HelmsBriscoe and Daytona Beach Area CVB. Also proficient in business retention.

As a sales manager, developed an expertise in sports, Florida State Association and National Association markets/CVB Meetings & Conventions

As sales manager, developed strong community ties with various city, county and facilities directors.

As a sales manager, generated leads and researched new prospects while managing RFP’s.

As a sales manager, was able to identify need periods to fill slow times and produce economic impact.

WORK HISTORY

KRo Events

Senior Project Manager

June 2019- March 2020

Daytona Beach Area Convention and Visitors Bureau,

Sports Sales and Marketing Manager

2007-2019

HelmsBriscoe,

2005-2007 Regional Manager

Hilton Daytona Beach Shores

Convention Services Manager

2002-2005

Adam’s Mark, Daytona Beach

Restaurant Manager

1999-2002

EDUCATION

1994-1998 University of Central Florida, Daytona Fl.

Bachelor of Arts Psychology

SERVICES

FSAE Board of Trustees

Chair FSAE Membership Committee

Associate Advisory Committee Member FSAE

CSEE –Certified Sports Event Executive

NASC- National Association of Sports Commission Member, Membership Committee

US Sports Congress Advisory Committee

Florida Sports Foundation selection committee



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