Manager Employee Relations

CURRICULUM VITAE FOR APPLICATION OF:

Reference:

Curriculum Vitae :Tebogo M. A. H. Thalakgale Mathabela

*** *** ** ******* ******, Dawn Park, Boksburg,1459, 073-***-**** / 073-***-****

Email address: ******.**********@*****.*** or *********@*****.***

CAREER OBJECTIVE

To establish myself in an environment where my skills, expertise, leadership, knowledge and extensive experience is utilized to benefit the organization and add value in the lives of people I come into contact within the entire South Africa.

PROFILE

●Fifteen years’ experience in the Hospitality industry as a chef and in other food and beverage departments.

●Five years as a Sous chef at Tsogo Sun Hotel group.

●Five years as a Food Production and Banqueting Manager in the food and beverage department at TsAfrika Catering Solution.

●Two years as a Delicatessen Manager at Pick N Pay Franchise store.

●Three years as a catering manager at Chakha Chillas Food Project.

●One year as a Food and Beverage Supervisor at Garden Court O T Tambo Restaurant.

●Ensure good administration and flow of work in the Kitchen office.

●Compilation of menu planning and food and beverage costing.

●Computer literate (MS Word, MS Outlook, MS PowerPoint, MS Excel).

●Maintenance of good work procedures and participated in the implementation of efficient work flow.

●The delivery of efficient and effective customer service and satisfaction within the team.

●Participated in the development of policies, procedures and programmes.

●Participated in the development of the monitoring and evaluation tools to determine the extent of delivery of food services.

●Implementation and maintenance of hygiene standards.

●Participated in the development of the monitoring and evaluation and improvement of quality and standards of food and services.

●Waste reduction and food control.

●Implementation of management by objective to the team members.

●Have EC1 driver’s license (code 10)

●Management and establishment of relationship with suppliers of goods and services to the operation.

EDUCATION

2019 University of South Africa

Bachelors of Commerce Honors Degree: Industrial and Organizational Psychology

2016 University of South Africa

Bachelors of Commerce Degree: Industrial and Organizational Psychology

2000 Ga-Rankua Hotel School

Diploma: Food Preparation and Cooking (City and Guilt’s)

1999 The Industry Connection

Certificate: Food and Beverage management service (City and Guilt’s)

1998 Derek Kobe Senior Secondary School

Matric (Grade 12).

ADDITIONAL TRAINING AND OTHER CERTIFICATES

Attended the following workshop:

2006 Swift Laboratories Training

2000 Certificate of Service with Sun International

2000 Generics Food and beverage service Training

2000 Generics Fire and safety Training

2000 Generics Customer service Training

2006 Swift Laboratories Training

2015 Management Skills Builder Training

2015 Industrial relations Training

2015 Health and safety Training.

CAREER PROGRESSION

October 2018 to October 2019 Gold Reef City Theme Park Hotel (Tsogo Sun Hotels)

Senior Sous Chef

2014 to October 2018 Garden Court O R Tambo (Tsogo Sun Hotels)

Kitchen Supervisor

2013 to 2014 Garden Court O R Tambo (Tsogo Sun Hotels)

Food and Beverage Supervisor (Restaurant)

2010-2013 Chakha Chilla’s Food Projects (Self Employed)

Catering Manager

2008-2010 Pick N Pay - Delicatessen

Food specialist (Hot and Deli Department)

2003-2008 TsAfrika Catering Solution

Food production and banqueting Manager

2003-2002 Fedics Food Services (Tsebo Group)

Chef De Partie

CURRENT RESPONSIBILITIES AND FUNCTIONS

ENSURE THE PROVISION OF ADMINISTRATIVE AND PRODUCTION SERVICES:

●Head the kitchen in the absence of the Executive Chef.

●Coordinate day to day programs and schedules.

●Plan and organize work flow and service.

●Administer work roster and schedule

●Ensure availability of appropriate stock level.

●Use SAP system for stock ordering.

●Mentor for the trainees and junior chefs.

●Compile consolidated reports for the management area.

●Conduct disciplinary inquires.

●Participate in daily management meetings

●Monitor the implementation programmes, trainings and services within department and to ensure compliance.

●Conduct Performance development reports for team members.

●Complete, maintain and submit weekly repots to kitchen manager.

●Supervise the ordering and stock and ensuring safekeeping stock and consumables

●Supervise the ordering and control of stock as well as emergency stock if necessary

●Participate in other internal and external meetings and provide feedback to health care team

●Identify needs for financial planning and direct control of expenditure

●Ensure adequate record keeping of all activities

●Participate in external and departmental projects

●Direct and indirect involvement in all food and beverage related measures

MANAGEMENT OF RESOURCES

●Excellent organisational and written and verbal communication skills

●Working knowledge of Microsoft Office with proficiency in Outlook, Word, Excel and Power Point.

●Ability to work with sensitive information in a professional and confidential matter.

●Ensure that allocated resources are utilized efficiently and effectively for the purposes that they were procured for.

●Ensures timely and effective responses to employee relations issues through employee and management counselling, preventive problem solving with department management to avoid legl risks related to any employment law or company policies.

●Conduct investigations of employee complaints including complex investigations that involve multiple parties and problem solving.

●Assist in conducting meetings and feedback, and in implementation of action plans as reviews.

●Report maintenance issues related to the department.

●Ensure that allocated resources are managed in terms of the established control.

●Ensure and monitor that all kitchen team adhere to the health and safety standards.

●Ensuring minimum costs without compromising standards.

●Motivate for relevant material resources.

●Manage and control assets (Stock).

●Ensure proper implementation of the budget by monitoring, projecting and reporting expenditure.

●Purchases to revenues

●Food cost of sales management

PREVIOUS RESPONSIBILITIES AND FUNCTIONS

Key Performance Areas :

-Food Production and cooking

-Team leading and management

-Liaison with suppliers

-SAP Ordering System

-Menu Planning and costing.

-Food and beverage costing.

-Hygiene implementation and standards

-Disciplinary inquiries conduction.

-Customer service

-Cashiering.

-Monitoring banqueting.

-Team direction and transfer of tasks and checking on implementation.

Human Resources :

- General knowledge of HR matters.

-Identification of training, education and counselling needs to the workforce on HR practices, policies.

-Coordinate training with exiting team members.

-Orientate and induct new staff.

-Ensuring employee wellness.

-Participate in the development of job descriptions (guidelines) for safe working environment.

Industrial Relations :

- Knowledge of Labour Law.

-BCEA and Labour Relations Act.

-Employment Equity Skills.

-Administrative Skills.

-Day to day management of staff.

-General knowledge of Human Resource related matter.

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Financial Resources :

- Budgetary planning for the department

-Monitor daily, weekly and monthly statements.

-Stock count and auditing.

-Conduct variance reports analysis

Liaison : - Liaise with accounts department regarding orders, progress and improvements.

REFERENCES

Mrs. R Dliwayo CATERING MANAGER (TsAfrika Catering Solution)

CELL: (072-***-****

Mr. Christopher Ndlovu STORE MANAGER (Pick n Pay)

TEL: (011-***-****

CELL: 082-***-****

Mr. Khulani Mangena KITCHEN MANAGER (Garden Court O R Tambo)

TEL: (011-***-****

CELL: (078-***-****

Mr. Ulrich Kleer General MANAGER (Garden Court Sandton City)

TEL: (011-***-****

Ms. Lebohang Masunyane Food and beverage manager (Gold reef city theme park)

TEL: (011-***-****\ 5717

CELL: (083-***-****

Contact this candidate