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Customer Service Administrative Assistant

Calgary, AB, Canada
March 13, 2020

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Alberta, T*B *G* Mobile : 587-***-****


Passion for developing new skills and expertise, with over 3 years experience in customer service and administrative assistant position, drive to achieve set goals and objectives within a given time, with excellent communication, multitasking and prioritizing skills. Effective in a busy environment with a strong driven goal, in order to make a positive impact by working with an organization that is focused on making the world a better place for everyone irrespective of their location and race. Rendering my skills and experiences to achieve organization goals and objectives.


Adept to complete challenging tasks with the ability to work under pressure

Strong problem-solving skills

8+ years of experience working with MS Word, Excel and Outlook

Fast learner and strong learning skills

Reliable and strong organizational skills

Adept analytical skills with strong attention detail

Research skills

Ability to read customers satisfaction

Customer service skills

Good listening skills

Ability to work with clear and detailed information without supervision

Able to learn other software


Bowen University, Iwo, Osun state, Nigeria (2010)

BSc. Business Administration

Making Changes Employment and Life Skills Program Calgary, Alberta (2020)


Alberta Beverage Container Recycling Corporation 2019


Welcome guests and provide them with a positive impression of the organization

Answer and forward incoming calls to appropriate department

Provide answers to general enquiries

Perform a wide variety of clerical duties; faxing, photocopying, scanning

Maintain security by following procedures, monitoring logbook, and issuing visitor badges

Al-Binaa Construction Company February 2014 – December 2017


Administrative Officer

Oversee day to day operations of the Company; attend to mails and phone calls

Plan managers activities and prepare regular reports of office budget & expenses

Schedule and confirm appointment

Copy and collate records of clients and customers

Order office supplies and maintain inventory

Trained new employees resulting in increased customer satisfaction

Manage travel activities for directors

Skye Bank Plc March 2011 – March 2012


Customer Service Officer

Account opening and documentation

Attend to enquiries

General administrative duties

Handle customers complaints, provide appropriate solutions and alternatives

Maintain customer records and updating information

Identify and assess individual customer’s need to achieve satisfaction and retention

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