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Sales Customer Service

Location:
Saskatoon, SK, Canada
Salary:
18hr
Posted:
March 15, 2020

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Resume:

BARBARA MCGRAW

306-***-****

adca9d@r.postjobfree.com

Excellent customer service and strong communication skills

Adept at time management; ability to handle different tasks concurrently and complete on time.

Several years experience in Sales and marketing.

Able to supervise and motivate staff.

Goal oriented; ability to set targets and meet or exceed those targets.

EXPERIENCE

2019-2019

Saskatoon Oxford Learning Centre

Education Coordinator

●Responsible for opening and closing

●Taking payments and collect overdue payments

●Schedule students/ Prepare Assign Teaching tables

●Dynamic Assessments/Lesson Planner Reviews with parents

●Provide excellent customer service to students/parents and teachers

●Time Management

●Program Sales and Retention

●Coordinate classes and set up student programs

●Supervise teaching tables and enter observations into computer program

●Supervise the door when students arrive and leave

●Coordinate maintenance of centre

●Respond to all inquiries and set up appointments via phone and email

●Answer phones

●Marketing - look for marketing events and community events to promote the centre

●Coordinate and run the setup of the booth at events

●Search and help with hiring new staff

●Help train new staff

●Read teacher communication binders and answer their questions and concerns and coordinate necessary books and changes

Teacher Duties

●Teach English to adults and children

●Supervise 3 children to a table while teaching

●Coordinate the planners and books of each student

●Teach children with special needs ADHD/Autism

●Teach students where English is a second language

2018-2019

Paris Jewellers Lawson Mall

Assistant Manager

●Provide and present a positive outlook to customers and employees

●Opening and closing the store

●Customer Service

●Answering the phone, handling custome inquiries, arrange purchase pickups and special orders.

●Strive to excel individual goals and store targets

●Review employee sales targets and discuss how to improve and excel those targets

●Coach employees on company sales techniques and rollplay different scenarios to help employees achieve sales.

●Set up marketing, sales and promotions.

Inventory control and cleaning jewellery.

●Assist with schedule maintenance and interview new employees.

2015-2017

Paragon Alternative Medical Clinic

Receptionist

●Opening and closing the clinic

●Complete settlements and daily balancing

●Balance bank deposits, reconcile invoices and enter into Quickbooks

●Book appointments

●Answering the telephone and distributing messages via email or written message to appropriate people.

●Greet clients, take orders for products and up sell, customer service, invoicing and collecting payment.

●Call clients and inform them that there backorders are available for pick up

●Inventory, shipping and receiving

●Responsible for creating a Facebook page and advertorial for promotion.

●Work with Quickbooks

2013-2015

Aeropostale/ Midtown Plaza

●Sales Lead/Assistant Manager

●Strong management and sales experience

●Assistant Manager for a maternity leave. opening, closing, payroll maintenance, sales targets, promotion, visual, marketing, assist in hiring, scheduling and following corporate objectives.

2008-2013

Suzy Shier/Midtown Plaza

Third Key

●Opening, closing, meet sales targets, promotion, visual, marketing, assist scheduling and follow corporate objectives.

Other Positions

Promotion, Event Planning, Corporate Sales, Marketing for small business, Creative Writing, business articles and editing.

EDUCATION

Completed Standard First Aid & CPR/AED Level C

Issued 2019-07-30 Expires 2022-07-29

Completed some University at the University of Saskatchewan

Two years of College specializing in Marketing in Ontario

Other courses include graphic arts in adobe format

Telemarketing Management, Professional Phone sales and Time management

REFERENCES UPON REQUEST



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