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HR / Admin

Dubai, Emirate of Dubai, United Arab Emirates
March 15, 2020

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Dynamic and Enthusiastic Human

Resources professional with a

Bachelors in Commerce and

Marketing management seasoned

with an overall 9+ of years in

corporate work environments across

international markets.

Professional Strengths

• Headhunting (international profiles)

• Pre-employment screening

• On boarding & documents


• Training and Development

• Employee Relationship


• Employee records management

• Payroll processing

• Exit interview management

Educational Qualification

• Bachelors in Commerce with

Marketing Specialization (2011)

MOP Vaishnav College for

Women’s. Chennai, TN, India.

Recruitment Portals

• Naukri

• Monster

• CW Jobs

• LinkedIn

• Job Serve


• Words

• Excel

• PowerPoint

ERP Tools


• Microsoft AX Dynamics HR



• English

• Tamil

Other Details

• D.O.B - 22.04.1989

• Nationality - Indian

• Passport No - M1285456

• Marital Status – Single

• Current Location - Dubai

• Visit visa expiry – March 2020

• Joining Status - Immediate

Professional Experience

HR Specialist

Asia Holidays & Resort (Chennai, TN) APR’18 – Oct’19

• Candidate selection and fulfillment for all open positions across the organization

• Managed multiple engagements for mid senior and junior levels roles

• Managed social media initiatives to attract targeted regional talent pool

• Managed employee lifecycle from on boarding to exit interviews

• Organized employee schedules, training requirements, hiring plans and internal HR communications

• HR attendance management and month end payroll processing process

• Assisted senior management in building HR policies and new hire strategy

• Managed manual payroll processing for 50+ employees Senior HR executive - UK Staffing and HR Generalist Equiniti India PVT LTD (Chennai, TN) MAY’16 – MAR’18

• Managed internal employee’s personal file in Microsoft AX systems by setting up new recruit records and maintained existing employee’s records

• Involved in UK Recruitment for internal hiring. (permanent and contract roles)

• Expertise in handling candidate profiles with British Citizenship, Tier-1, Tier-1 Dependent, Permanent Resident/ILR, European Citizen, Tier-2, Tier-2 Dependents

• Worked closely with Hiring Mangers and line managers to steam line the hiring and on boarding process

• Knowledgeable in recruiting for IT positions and services domain

• Supported payroll team during high volume and completed the work in given timeline.

Process Advisor - (Document Management)

Barclays Bank (Chennai, TN) DEC’13 – APR’16

• Assisted the team in the areas of talent management, employee recognition, performance management, employee coaching.

• Handled escalation from the clients and employees and closed positively.

• Suggested in policy creation and implementation on process to increase productivity in the team.

• Resolved employee’s payroll queries and escalation through calls and email.

• Processed data entry task using HR system with SAP in an accurate and timely manner, within agreed service level and targets as defined in the Service Level Agreement(SLA)

• Conducted daily team huddle and managing workflow and resource planning within the team.

• Involved in gathering the documents from employees on monthly basis and uploaded documents in SAP HR

• Ensure maintaining standard quality level in the team and publish accuracy snapshot and productivity on daily operation.

• Post hiring have processed in setting up the new starter in the SAP HR by creating personnel number before employees joins the organization.

• Responsible for updating employee’s data change like Job change, Promotion, Grade, Location, Transfer, Benefit change and Salary or compensation management and Corrections in Employees personal information in SAP HR.

• Managed Confidential Employee Data and processing necessary updates whenever required.

• Provided training to advisors on SAP HR and process.

• Processed Background Verifications as per the company policy.

• Followed with the employees on the missing documents and on information approval requirements.

• Identified and addressed any gap in performance or quality. Customer Care Executive (Escalation department)

Club Mahindra Holidays (Chennai, TN) DEC’11 – OCT’13

• Holiday bookings management for members and non-members

• Customer happiness and feedback management

• Assisted team leader in managing complex escalations and customer retentions

• Maintained month on month target achievements at 120%

• Trained and on boarded new team members.

• Involved in review meetings and provided feedback for process optimization

• Conducted daily huddles and weekly review meetings with the team

Kirthika Poonguil

HR Generalist & Recruitment Specialist

E: M: +971********* A: Al Muteena, Deira, Dubai.

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