Maria Jose Martin Perez
Hard-working professional with 2+ years of experience and a proven knowledge of customer satisfaction, greeting and seating, and complaint resolution. Aiming to leverage my skills to successfully ﬁll the Waitress role at your company.
Dubai, United Arab Emirates linkedin.com/in/maría-josé-martín-pérez-0138a7128 WORK EXPERIENCE
05/2019 – 12/2019
Cobblers Bar & Courtyard
Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
Collect payments from customers.
Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staﬀ.
Prepare checks that itemize and total meal costs and sales taxes.
Present menus to patrons and answer questions about menu items, making recommendations upon request.
Clean tables or counters after patrons have ﬁnished dining. 01/2018 – 12/2018
Orange Espagne S.A.U
Deliver prepared sales talks, reading from scripts that describe products or services, in order to persuade potential customers to purchase a product or service or to make a donation.
Contact businesses or private individuals by telephone in order to solicit sales for goods or services, or to request donations for charitable causes.
Explain products or services and prices, and answer questions from customers.
Answer telephone calls from potential customers who have been solicited through advertisements.
12/2017 – 01/2018
Drive the sales process, develop new business, and close orders
Travel to customer locations to gather, uncover, and disseminate relevant product line information
Provide strategic vision that allows the products to gain visibility for new customers, new applications, and integration into platforms for enterprise level use SKILLS
Highly experience in MS Oﬃce Computer knowledge:
Customer service Communication Typing
Universidad de Salamanca
M.S. Biology and Biodiversity Conservation (Sep 2016) Universidad de Granada
B.S. Biology (Jul 2015)
Native or Bilingual Proﬁciency
Full Professional Proﬁciency
LICENSES AND CERTIFICATIONS
Intl Award in Emergency First Aid Level-2
Full, clean driving license