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HR, Receptionist, Customer Service

Sharjah, Sharjah Emirate, United Arab Emirates
May 17, 2020

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Zahara Yrieka V. Junatas


Mobile Number: 054*******

Date of Birth: January 8, 1984

Home Address:

Al Majaz 1 Buhairah Corniche

Sharjah, United Arab Emirates

Type of Visa:

Tourist Visa

Valid until December 31, 2020


Bachelors Degree of Science in Psychology

St. Louis University Baguio, Philippines (2001- 2006) WORK EXPERIENCES:

Organi Singapore Pte. Ltd. (Singapore)

March 24, 2011 – July 27, 2018


Customer Relationship Management Manager – July 27, 2017 – July 27, 2018 Human Resource & Administrative Manager – December 3, 2012 – July 27, 2017 Sales Consultant (cum HR, Admin & Trainer) – March 24, 2011 – November 7, 2012 Responsibilities:

Sources suitable candidates by advertising job opening in all job portals

Schedules and conducts interviews for junior to managerial staff

Handles onboarding process including orientation for all new employees

Trains all sales staff including product training and collaborates with managers and directors in identifying training needs

Creates applicant and employee tracking system

Prepares company policies, procedures and other HR-related duties

Counsels sales staff (issues towards, company / colleague / work)

Posts promotions/campaigns and other materials on the website and social media sites to boost online & outlet sales.

Solves or answers customer requests and concerns/issues/challenges

Monitors daily and monthly sales targets

In charge of admin works in the office

Performs any ad-hoc duties assigned by the general manager and directors SiTEL Philippines

May 9, 2006 – January 15, 2011


Human Resource Recruiter – January 1, 2008 – January 15, 2011 Human Resource Recruitment Coordinator – May 9, 2006 – December 31, 2007 Responsibilities:

Sources, recruits, interviews and selects prospective employees for primarily nonexempt positions ensuring adequate and timely staffing.

Administers testing programs and analyzes results.

Develops and implements recruitment plans that project staffing needs and identify sources of candidates.

Responsible for overall employment program administration

Upgrades skills in participating seminars and training for recruitment discipline

Presents client product knowledge and services to selected applicants

Coordinates the compensation and benefits of selected candidates

Provides administrative and clerical support for employment-related activities

Manning the reception area to accommodate guests, employees, and applicants

Assist with data entry of new and current associate information into the HR Information System


Counseling Intern

Saint Louis University Boys High School, Philippines Saint Louis University High School, Philippines

June 2005 – March 2006

Provided counseling and case management to diverse clients with emotional, psychological and behavioral problems

Worked collaboratively with the Principal’s Office to promote awareness of the services provided by the Guidance Extension Services of Saint Louis University Guidance Center

Facilitated group dynamic activities to promote mental health and well being to students and pupils

Administered and Interpreted Psychological Tests to students and pupils to help understand themselves

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