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Food Customer Service

Location:
Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates
Salary:
2600
Posted:
May 17, 2020

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Resume:

NKEUDEM MBEACHA JOY

Abu Dhabi, U.A.E.

Contact Tel: +971(0)527922439

@-mail :adc9vy@r.postjobfree.com

WAITER / FOOD RUNNER

Looking for a position of Waiter and or Runner in a company where I can make use of my diverse skills in customer service and office administration in a highly dynamic work environment.

A food runner is responsible for bringing hot food to the diners or patrons at their tables. He/She refills water in glasses and brings additional items to the tables as well. He/She also relays requests for food items to the servers and kitchen staff. A polite, well spoken and hard working waiter with experience of working in a busy restaurant environment looking after the needs of patrons. Attentively at all times with a willing and helpful manner that is required to answer phone calls, taking reservations and prepare bills. Always approachable, cheerful and possessing good observation skills as well as the ability to work alone or as part of a team. Looking to find a challenging position within an exciting employer where I will be able to continue to increase my work experience & develop my abilities.

PERSONAL DETAILS

Nationality : Cameroonian

Date of Birth : 27th April 1993

Sex : Male

Marital Status : Single

Visa Status : cancelled visa

Language Spoken : English and French

COMPETENCIES

Am Quick and Flexible

Having a friendly & professional manner.

Having a professional manner with an emphasis on hospitality and guest service.

Calm, efficient and organized.

Friendly disposition with clear spoken English.

Excellent personal presentation and interpersonal skills

Passion for exceptional customer service

Profound ability to ensure that the highest standards of hospitality are established

U.A.E. EXPERIENCE

FORE SEASON HOTEL –ABU DHABI UAE(2017)

POSITION: WAITER

FLOWTRONIX (FT)-ABU DHABI UAE(2017-2019)

POSITION:OFFICE BOY

OCEAN SECRET RESTAURANT ABU DHABI UAE(2019-2020)

POSITION :HEAD WAITER

WORK EXPERIENCE(HOME)

Hotel Royal Restaurant, Kumba – Cameroon 2014 – 2015

Position: Waiter/ Food Runner

Dream Land Restaurant, Limbe - Cameroon 2016

Position: Waiter / Food Runner

Responsibilities

Greet and escort customers to their tables

Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)

Prepare tables by setting up linens, silverware and glasses

Inform customers about the day’s specials

Offer menu recommendations upon request

Perform regular cleaning and remove dust from glass surface and silver plates before usage for food.

Ensure cleanliness of workstations throughout the day and clean area before departure.

Maintain all food and beverages and ensure compliance to all safety practices and regulations.

Coordinate with food servers and ensure adequate supply of food from pantry to customers.

Assist team and provide effective training to company and ensure better outcome.

Participate in all meetings and trainings programs and maintain all confidential data.

Collaborate with authority to start work on time and maintain proper dress code to attend offices.

Provide backup to guests by offering food and beverage products.

Administer and deliver required data to guests if necessary.

Responsibilities

Responsible for taking orders and assist the cook to prepare food.

Escort customers to their tables.

Explain how various menu items are prepared, describing ingredients and cooking methods.

Inform customers of daily specials.

Prepare checks that itemize and total meal costs and sales.

Present menus to patrons and answer questions about menu items, making recommendations upon request.

Educational Qualification

Bachelor Degree in MARKETING

Advance Level (A/LGCE)

Ordinary Level (O/L GCE)

Computer Skills

Ms- Office

Internet

INTRESTS

Achieving the target goal.

Building good relationship and learning from the new environment

Learning new developmental skills

Learning more about the new environment and the new people

Working in team work and achieving the new set goal’

DECLARATION;

I certify that the above information are true and correct to the best of my knowledge and ability. If given a chance to serve in your organisation, I asure you that I will execute my duties to the total satisfaction of my superiors.

CURRICULUM VITAE



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