Akshara Chennakeshava

Email: adc9tn@r.postjobfree.com / Mobile: 623-***-****/LinkedIn

PROFESSIONAL SUMMARY: 14 years of Business & IT consulting experience in EAI middleware technologies

Sr. Technical Project Manager/Integration Architect– CoreBanking, Retail, Insurance, Telecom, Trading & BPM AO Management.

SUMMARY:

Techno-Functional Middleware Architect & Technical Project Manager, over 14 years of IT experience - includes experience in all the stages of the SDLC, which includes Gap Analysis, Feasibility Study, System Design, Development, Testing, Implementation, Production Support and Consulting Management experience on Banking & Financial, Retail, Telecom and Utilities & Energy Domain

Strong technical expertise in on EAI Middleware Technology solutions in architecting enterprise wide integration solutions and Functional knowledge in Banking domain

Extensive experience in managing end-to-end implementation and production support activities for core banking product OBP (Oracle Banking Product), including all the stages of SDLC

Significant experience working with clients, Project Managers for securing and executing concurrent projects

Insightful experience in project management activities including scoping, estimation, planning, risk management, resource administration and quality management

A keen planner, strategist and implementer with demonstrated success in end-to-end project management and ensuring effective management of various resources to meet project specifications.

Strong problem solving & technical skills coupled with confident decision making for enabling effective solutions leading to high customer satisfaction and low operational costs.

Managed very large, complex projects at the corporate level including groups of inter-related projects targeted to meet one or more key company strategic goals.

Apply Project Management Methodologies and best practices that are most appropriate for the project

Accountable for establishing project/program management framework, tracking progress, managing risk, and controlling change in order to ensure delivery that meets time, cost and quality objectives

Significant Experience working on CoreBanking - Oracle Banking products, CASA, Deposits, Payments, Mortgages, Collections, ATM, Cards, Batch processing, Direct Banking debits and credits

Data Privacy Project manager working closely with functional business groups to ensure the efficiency and effectiveness of solutions deployed in support of business goals and objectives.

Working experience on Middleware technologies, architecting designing on distributed application components that incorporates discovery, access control, data mapping and security features for Tibco Bw6, MuleSoft, DellBoomi, Kafka, Salesforce, Azure, SOA, OSB, BPM, Splunk, Agile Scrum.

Working experience on AWS cloud, architecting highly available, scalable and fault tolerant architectural solutions for clients to help them migrate successfully from current infrastructure (on premise / Virtual / Cloud) to AWS cloud.

Experience with the installation, configuration and administration of Tibco and MuleSoft Anypoint platform.

Experience in developing large-scale integration and API solutions using MuleSoft Anypoint Platform

Experience with Continuous Integration and Delivery practices and automation tools like GitHub, Jenkins, and Antifactory

Experience in Configuration Management, Continuous Integration, Continuous Deployment, Release Management and Cloud Implementations analysis, design and maintenance of client/server and web applications as the primary tasks.

Highly motivated and committed Dev Ops Engineer experienced in Automating, Configuring and deploying instances on AWS, Open Stack cloud environments and Data centers, also familiar with EC2, Cloud watch, Elastic Search and managing security groups on AWS.

Strong knowledge and real time experience in AWS Components: EC2, S3, VPC, RDS, ELB, Auto scaling, IAM, CloudFront, Route53, Cloud Formation, Dynamo DB, Glacier and DevOps -Jenkins, GitHub, Ansible Docker & Python.

Experienced in Waterfall & Agile delivery methodology and Contribution to Quality Control

Well versed with the IT Service Management processes which includes Incident, Change and Problem Management

Communicates project status regularly to management and project stakeholders.

Technical Expertise:

AWS (EC2, S3, Route53, VPC, RDS, CloudWatch, Kubernetes)

DevOps (Jenkins, GIT, Bitbucket, Ansible, Docker, Python)

MuleSoft ESB (Rest Webservices/JSON)

Dell Boomi

KAFKA

AZURE

SALESFORCE

TIBCO BW6, EMS, RV, BC, BPM. (Rest Webservices/JSON)

Oracle Fusion SOA, OSB, ODI, BPM

SAP – ABAP, XI

Languages –PL/SQL, Java, XML, Unix shell Scripting, Python.

Database – Oracle 9i, 10g, 11g, MS SQL Server, MangoDB

Monitoring Tools: Splunk, CA-APM, OEM

Service Management: Remedy, ALAM, CQ, Dynatrace.

CERTIFICATIONS:

EXIN DevOps Master’s CERTIFIED

AWS DevOps Engineer- Professional CERTIFIED

TIBCO CERTIFIED

MuleSoft CERTIFIED

Dell Boomi CERTIFIED

Oracle SOA CERTIFIED

Banking Foundation CERTIFIED

Splunk Power User CERTIFIED

ITIL CERTIFIED

Agile CSM CERTIFIED

EDUCATION:

Master of Computer Application MCA, University Visveswaraya College of Engineering (U.V.C.E), Bangalore University, Bangalore, India

Bachelor of Computer Application BCA, Vivekananda Degree College Bangalore University, Bangalore, India

Key Achievements: Technical

Provided hands-on direction of the application support function for Core Banking application systems and technologies within the enterprise – Oracle Banking products, CASA, Deposits, Payments, Mortgages, Collections, ATM, Cards, Batch processing, Direct Banking debits and credits.

Supported projects across the enterprise to use integration infrastructure and implement integration interfaces on ESB.

Prepared Integration Architecture and Standards for use by projects using ESB infrastructure (TIBCO, MuleSoft, SOA OSB, BPM, Dell Boomi, Kafka, Azure, Salesforce)

Implemented integration platform on Amazon Web services (AWS) - EC2, S3, RDS DB, VPC, Route53 along with DevOps -Jenkins, GitHub, Ansible, Docker and Python.

Managed a team of technical leads and developers to build the integration banking platform.

Plan Development and Support for Applications spread across multiple technologies such as Front-end UI (Java-ADF), Core Banking Engine (Pl-SQL + Java), middleware TIBCO, MuleSoft, OSB, SOA, BEPL, BPM, BAM, KAFKA, AZURE, AWS DevOps with complex architecture with Oracle security components OAAM, OAM, OIM, OID, OVD, MangoDB etc.

Experience in systems administration, working with the installation, configuration and support of Middleware products like application servers, portal servers, business rules engine, messaging and API management products

Experience in DevOPS and Microservices deployment using container technologies like Kubernetes, docker or OpenShift.

Reviewing all the new initiatives and functional enhancements to the product for architecture, design and estimates for delivery for all the enhancements going into development and production for release.

Driving stakeholder relationship building with client &different vendors across delivery locations. Hosted various Client visits, workshops with vendors.

Driving innovations & usage of tools to reduce costs & increase productivity –Agile, DevOps, Automation, Monitoring tools – CA-APM, OEM, Splunk (AAAM & Customized Dashboards)

Adopt Design Thinking approach in the work we do and deliver – Used Personal & Customer journey to understand different behaviours

Key Achievements: Managerial

Technical Engineering Project manager, single-point-of-contact for assigned Programs and assisting with providing timely/accurate information.

Understanding Product Line priorities based on collaborative relationships with key stakeholders.

Experience working on complex projects with 2 or more years in a leadership role

Experienced Scrum Master, evaluate, monitor and communicate project health through standardized reporting.

Performed weekly assessments of project progress through tool- based reporting

Monitor, Analyse, forecast, and communicate project/program financial performance to vested stakeholder, team members, and IT leadership. Provide variance commentary as required.

Align project/program release plans to ensure Product Roadmap and Resources Plans stay updated and accurate.

Data Privacy Project manager working closely with functional business groups to ensure the efficiency and effectiveness of solutions deployed in support of business goals and objectives.

Review technical and business processes, standards and procedures making recommendations for continuous improvement

Ensuring technical solutions conform to Data and Technology Services (DTS) standards and strategic technology directives; build towards the future

Partnered with key stakeholders to ensure impactful project/program level risk and/or issues are promptly communicated, understood and mitigated to minimize impact to project delivery.

Create, maintain, and actioning project/program checklist/scorecard on governance performance around security, compliance/legal adherence, SDLC & PLC artefact documentation, and financial governance.

Supported all internal and externally driven audits of Product Line projects in partnership with Project Management leadership.

Providing management and oversight to application support team in the areas of incident management, request fulfilment, application monitoring, and change management practices

Provided effective leadership and coaching to the team to ensure effective delivery of project/program outcomes in terms of cost, schedule, budget and quality.

Ensure SLA/OLAs, support documentation, and customer satisfaction are maintained.

PROFESSIONAL EXPERIENCE

PetSmart (Apr 2019- Present)

Designation- Sr. Technical Project Manager/Integration Architect

Project - CCPA ‘California Consumer Protection Act’

The purpose of the project CCPA is retail application which defines personal information as information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household such as a real name, alias, postal address, unique personal identifier, online identifier Internet Protocol address, email address, account name, social security number, driver’s license number, passport number, or other similar identifiers.

The goal of this project is to provide the state residents with the right to:

•Know what personal data is being collected about them.

•Know whether their personal data is sold or disclosed and to whom.

•Say no to the sale of personal data.

•Access their personal data.

•Equal service and price, even if they exercise their privacy rights.

To achieve these goals, there is a need to rearchitect business related data flows, implement databases to support mobile-first, cloud based and e-commerce initiatives, consolidate enterprise level data access through middleware APIs, improve data governance and security.

Roles & Responsibilities: As Technical Project Manager & Integration Architect encompassing the following duties:

·To Plan, analyse, coordinate, architect, and develop applications related to Integration platform for TIBCO and MuleSoft Projects, and third-party solutions as required to meet the business requirements of the organisation.

·Conduct design architect reviews, gap analysis and assessment for existing and new interfaces.

·Define solutions using Service Oriented Architecture (SOA) patterns for Integration application and automating business process models

·Design specifications, develop data strategy and high level data architecture documentation, which exemplify the source and destination of applications from and to approved data sources and external systems.

·Design Technical/Integration Architectures, including development, runtime and operations architectures

·Define and delivering integrated solutions by applying proven delivery methodologies including Agile and Model-Driven techniques

·Define Data Privacy for CCPA Customers working closely with functional business groups to ensure the efficiency and effectiveness of solutions deployed in support of business goals and objectives.

·Understanding the customer's business needs, system functionality and business processes to maintain the applications and develop the new data flow design, if required.

·Build data mapping, provide the means of system integration by considering the target as well as the source.

·To select the systems and capabilities to meet business data requirements, evaluate new techniques for improved functionality.

·Develop a working strategy, complete required paperwork, and submit weekly status reports to the higher authorities.

Accenture Services Pvt Ltd (Jun 2010- Mar 2019)

Designation- Application Development Project Manager

Client - National Australian Bank (NAB)

Project-1: Corebaking NexGen

Delivery Lead – CoreBanking Technologies- Oracle Banking products, CASA, Deposits, Payments, Mortgages, Collections, ATM, Cards, Batch processing, Direct Banking debits and credits.

NAB is one of the 6th largest Australian Banking companies. Offers consumer and commercial banking, securities brokerage, asset management, mortgage, and insurance products and services

Roles & Responsibilities: As Application Development Project Manager encompassing the following duties:

·Experienced in Client Management and interaction, for presentation of recommendation and solution Offerings.

·Experienced in Project Planning, Requirement management, Business process analysis and estimation.

·Designed and prepared relevant design documents and test cases.

·Designed and implemented various strategies for integrating Service Oriented Architecture workflows.

·Attended various meetings with clients and partners which involves daily Agile discussions on application run, planning enterprise release, post implementation review after release.

·Brought Continuous improvement to client with operation automation, process automation.

·Led a team of consultants, Goal Settings and appraisals, conducted training on domain areas.

·Managing a team of 74+ FTEs to deliver Development and Support on Complex and medium projects across Multiple Bank Applications for CoreBanking, Wealth, HNI Portals, CRM & Workflow Banking Applications

·Support for Applications spread across multiple technologies such as UI (Java-ADF), Core Banking Engine (Pl-sql + Java), Fusion middleware (OSB, AIA, SOA, BEPL, BPM, BAM, ), AWS DevOps with complex architecture, integrations & security components OAAM, OAM, OIM, OID, OVD MangoDBetc.

·Data Privacy Project manager working closely with functional business groups to ensure the efficiency and effectiveness of solutions deployed in support of business goals and objectives.

·Reviewing all the new initiatives and functional enhancements to the product for architecture, design and estimates for delivery for all the enhancements going into development and production for release.

·Service Oriented Architecture (SOA) and associated concepts such as XML Schemas, WS specifications, SOAP, Service Mediation/ESB, Digital certificates, Messaging, etc.

·Projects include Westpac Assist (Transformation from 3 legacy systems on to the Call Support), NPP Alias (Transformation & load project of 20 million customer having alias data from ME, ROME and other legacy systems into OCH), Digitised Correspondence (Generating daily statements for customers saving 3 million AUD/year) and Customer mastery (Transformation project to ensure OCH is the customer master and all the legacy systems to become slave) along with the daily transformation of batches in OBP and CRM.

·Driving stakeholder relationship building with client &different vendors across delivery locations. Hosted various Client visits, workshops with vendors.

·Driving innovations & usage of tools to reduce costs & increase productivity –Agile, DevOps, Automation, Monitoring tools – CA-APM, OEM, Splunk (AAAM & Customised Dashboards)

·Adopt Design Thinking approach in the work we do and deliver – Used Personal & Customer journey to understand different behaviours

Have working experience in Business Process Re-engineering/Re-modelling, developing different SOPs for process automation, designing Workflows, Batch Processing, creating Business Rules

Experienced with the Service Management Processes which includes Incident Management, creation of Problem records, and deployment of fixes through Change Record (CR)

Creating quality assurance documents like Defect trend charts and metric reports

Maintaining compliance with client specifications as well as internal quality standards

·Ensuring that the product deliverables are met as per the SDLC of the project

Accenture Services Pvt Ltd

Designation- Application Development Project Manager

Client -Westpac Bank

Project 2-UBank ESB Migration

Delivery Lead-: Migration of Banking Middleware Application from TIBCO 5x to MuleSoft4

Westpac is one of the 4th largest Australian Banking companies. Offers consumer and commercial banking, securities brokerage, asset management, mortgage, and insurance products and services

Migration to MuleSoft for one of the existing TIBCO ESP framework we developed for our clients. By using this platform, the development time was reduced by 30% so accordingly integration expenses are lower, also business risk and exposure were reduced, we have increased asset reuse and business agility. The Project was about focusing on the innovative methods in order to automate various tasks associated with smooth migration from legacy to cloud enablement. It had a migration framework and methodologies to follow in order to accomplish the migration tasks systematically and different level of approaches by segregate the business applications into phases instead directly migrating it.

Roles & Responsibilities: As Application Development Project Manager encompassing the following duties:

·Experienced in Client Management and interaction, for presentation of recommendation and solution Offerings.

·Experienced in Project Planning, Requirement management, Business process analysis and estimation.

·Designed and prepared relevant design documents and test cases.

·Designed and implemented various strategies for integrating Service Oriented Architecture workflows.

·Attended various meetings with clients and partners which involves daily Agile discussions on application run, planning enterprise release, post implementation review after release.

·Brought Continuous improvement to client with operation automation, process automation.

·Led a team of consultants, Goal Settings and appraisals, conducted training on domain areas.

·Designed and implemented various strategies for all Service Oriented Architecture.

·Architecture improvements, recommending process improvements and conducting tool evaluations

·Bank application migration and development of interfaces in Tibco/Mule and deployments to AWS cloud.

·Driven DevOps adoption by recommending and implementing tool sets and best practices for automation, configuration and release management

·System troubleshooting and problem solving across platform and application domains - will be expected to participate in on-call escalations to troubleshoot customer facing issues

·Utilized CloudWatch to monitor resources such as EC2, CPU memory, Amazon RDS DB services, DynamoDB tables, EBS volumes; to set alarms for notification or automated actions; and to monitor logs for a better understanding and operation of the system.

·Developed automation framework for Application Deployments to the cloud environments.

·Managed and optimize the Continuous Delivery tools like Jenkins.

·Worked with development/testing, deployment, systems/infrastructure and project teams to ensure continuous operation of build and test systems.

·Data Privacy Project manager working closely with functional business groups to ensure the efficiency and effectiveness of solutions deployed in support of business goals and objectives.

·Worked on the CI/CD setup for all the micro services on Profile, Service Availability, Cart, Pricing and promotion, Product Configuration, Foundation framework and product listing.

·Worked on the micro services for Unit testing, Integration test cases, Status check foundation framework, Status check TDD contracts, Compile, Package, Verify, Quality Scan, Publish Artifact, deploy to Development and Start Functional Testing.

·Worked on to setup for the various Jenkins CICD pipeline configurations for all the micro services.

·Coordination with development team workflows across environments with respect to non-prod

·Collaborate with development team to define architecture, optimize performance, and rightsized environments

·Performed ROI analysis in comparison of as-is vs to-be state of environments, processes

·Developed cost benefit analyses of recommendations, identify a roadmap and quick wins

·Provide input to development scope of work inclusive of overview, scope, duration, deliverables, plan

·Works with the team to design and implement proof of concept and full-scale transformations that enable automation and continuous integration/ deployment to customer applications

·Worked with leadership to help align the product roadmap and overall strategy with client feedback

·Effective presentation skills with the capacity to articulate value to varying customer audiences (administrators to executives)

·Build strong cross-functional relationships and run virtual teams to develop and deliver innovative solutions for customers and prospects

·Assisted in the technical coordination between service integrators, tool vendors and partners

CSS Corp Pvt Ltd (Dec 2009 - May 2010)

Designation- Senior Systems Analyst

Client - Societie Générale

Project: Banking Products (CACS - Computer Assisted Collections System)

Description: Involved in development and maintenance of the product carrying out all the phases of SDLC. Involved in Coding/ Testing /Review of the software deliverables. Review of the deliverables to ensure compliance to product quality and accordance with Business and Legal requirements. Day-to-day interaction for any kind of doubts to be cleared queries to be answered and issues to be resolved. Ensuring complete process and product compliance

Roles & Responsibilities: As Senior Systems Analyst encompassing the following duties:

·To Specify, design and implement changes to existing software Application Architecture.

·To build, various Business Processes workflows using Integration TIBCO Business Works components.

·To build and execute unit tests and unit plans for new interfaces

·Coordination with development team across environments with respect to prod and Non-Prod systems.

·Designed and implemented various strategies for Service Oriented Architecture workflows.

·Involved in Creating data Schemas, Data map, preparing Low Design Documents, understanding of UML, defining Test Conditions and Use cases. Coding of the assigned interface modules.

Capgemini (Aug 2006 - Dec 2009)

Designation- Consultant

Client -TXU Energies

Project: Texas Utilities, North America

Description: Texas Utilities & Energy manages a portfolio of competitive and regulated energy businesses. TXU Businesses consists of TXU Energy, TXU's competitive retail electric provider, Luminant Power, the largest manufacturer of electricity in Texas, Luminant Energy, focusing on keeping power costs as low as possible and TXU Electric Delivery, providing power to over 2.9 million electric delivery points.

e*Gate is used as a middleware to communicate with other applications.

TXU manages a portfolio of competitive and regulated energy businesses. TXU Businesses consists of TXU Energy, TXU's competitive retail electric provider, TXU Power, the largest manufacturer of electricity in Texas, TXU Wholesale, focusing on keeping power costs as low as possible and TXU Electric Delivery, providing power to over 2.9 million electric delivery points.

Tools & Environment: e*Gate See beyond, TIBCO Business Works Components (SOAP, Service, EMS, JDBC and ADB & File adapters), Administrator (GUI & Scripted Deployment, FT Mode, Hawk Rules), GEMS

Roles & Responsibilities: As Consultant encompassing the following duties

·Application Development, deploy, test and maintenance of Integration Projects

·Support on Tibco Application code changes for change requests and problem fixes

·To review integration and regression test plans created by QA.

·Monitoring and Administering of Integration Applications and resolving issues and tickets adhering to stringent SLA norms.

·System testing of the deployed Middleware applications for application go-live .

·Providing On-call support to business applications and product version upgrades.

·Bringing continuous improvement to client with operation and process automation.

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