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Sales Customer Service

San Antonio, TX
May 16, 2020

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*** **** **.

San Antonio, TX *****


Sally Martinez



To obtain a position in which I can apply my extensive work experience, education, and strong work ethic to be an asset to a new team.

12/16/03 - Present The Village at Incarnate Word

Manages Calendars, Organizes Parties for Residents, Plan Daily Activities, Take Residents Shopping,

Take Residents Out To Eat and Downtown for Holiday Events, Organize Fundraising for the Annual Alzheimer's walk Organize the Alzheimer's Candlelight Mass and Dinner, Help with other Activities at the Retirement Facility, Help solicit in-kind donations for all monthly programs, Manages monthly purchasing for all programs/events, Call families for supplies that the residents need, On-Call when Nursing Units are Short-handed,

Often Works Late Hours to Staff Various Events,

Manage Budgets and Paperwork, and

Assist with Resident “Beauty Shop Program.”

11/18/02 - 12/15/03 The Village at Incarnate Word


Answered phones, greeted families and visitors, sorted mail to distribute, locked doors at 6:00 p.m. Also entered maintenance orders into computer system.

3/2002 - 11/2002 Hawkins Temporary Services


Various temporary job assignments

3/2002 - 11/2002 Bexar County Medical Society


Various temporary job assignments including various Kidney Dialysis Centers

7/2001 - 3/2002 University Hospital System

Patient Care Technician (Kidney Dialysis)

Assessed and prepared patients for dialysis before getting them on machine. Take care of patients on Dialysis machine. Monitored patients during their dialysis appointment including blood pressure checks.

Prepared paperwork for patients on present shift and next shift. Worked early shift, worked at different locations in the city where there was a temporary staff shortage.

Preformed all other duties as assigned.


1/2000 – 7/2001 Olsten Temporary Services

USAA – Customer Service, Clerical Sales, Mail Clerk Assisted USAA members with catalog purchases, involved entering mail and phone orders into computer, extensive knowledge of catalog and information including diamonds, pearls, etc.

Knowledge of IMS order power. Mail Duties included sorting and distributing mail, filing, faxing, mailing purchase order to venders and members, typing, pick tickets (invoices) for members upon request.

Prepared Fedex packages to go out, Sent diamond appraisals to members, Ordering swatches and samples of wood for warehouse, and taking account for orders.

Reason for Leaving: my assignment ended without any permanent job available in that dept.

09/1998 - 12/1999 Olsten Temporary Services

Diabetes Glandular Disease Clinic

Receptionist/Clerk Supervisor for the Office of Dr. Roberts Answered Phones, sorted Doctors’ mail and executed protocols. Some communication with pharmaceuticals to see if we were going to receive protocols.

Job required me to direct all visitors accordingly, fill out check requests, and send packages tagged in UPS, Airborne, Fedex Boxes and letters back to pharmaceuticals.

Did advanced filing, update calendars for the month, faxed information on protocols. And all other duties as assigned. 01/1998 – 08/1998

Southwest General Hospital

Receptionist and Dialysis Technician for Dr. Oralia Lopez Assisted patients on dialysis. Monitored patients on treatments; patient care.

Filing, answer phones, faxing information to various hospitals, doctors, other clinics.

Responsible for assisting the nurses in obtaining blood samples from the patients.

Kept inventory of office supplies and assisted in ordering supplies and overseeing the deliveries.

During the day, responsible for directing the ambulance staff drivers who were transporting patients, to the proper areas. Assisted busy reception area (being bilingual was a plus. 01/1998 - 08/1998

Kidney Dialysis Center (Downtown Commerce Location) Receptionist for Several Doctors

Receptionist handling heavy phones, typing, filing, assisted in directing people to the proper areas.

Assisted other centers throughout the city (Southside/Military Drive, and Gen. McMullen locations) when short-staffed. Organized files of patients, handle phones, type, etc. Some overtime hours were required.

07/1988 - 12/1997

Bealls (Windsor Park Mall Location)


Assisted customers on the floor (Women's Clothing Dept.) aided in keeping area clean, kept clothing racks orderly.

Setting up displays, answer phones, kept inventory of merchandise on racks, pricing of sales merchandise.

Assisted in security of dressing rooms and on the floor. Assisted store managers in closing the store (including cash-handling and bookkeeping). 10/1987 – 06/1988

JC Penney (Windsor Park Mall Location)

Salesperson/Cashier Supervisor

Assisted customers on the floor (Women's Clothing Dept.) aided in keeping area clean, kept clothing racks orderly. Setting up displays, answer phones, kept inventory of merchandise on racks, pricing of sale merchandise, etc. 09/1986 - 10/1987

Hallmark (Windsor Park Mall Location)

Salesperson/Cashier Supervisor: Mr. Hallmark

Assisted customers and aided in keeping inventory on in-store merchandise.

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