FELIX MARTINEZ

***** * ******* ** *** ***, Aurora, CO 80014 / 720-***-**** /

adc9lt@r.postjobfree.com

OBJECTIVES

Helping clients with troubleshooting or repairs for their laptops/desktops. A proven performer with the demonstrated ability to meet and exceed employee standards in various business environments. I have often been identified as dedicated, enthusiastic, charismatic, a quick learner & eager to perform at levels satisfactory to not only myself, but the company as well. I pride myself on my experience in interacting with customers to provide accurate information in response to inquiries about products & services and my ability to swiftly resolve complaints & complex issues. SKILLS & ABILITIES

Having Product Knowledge for building desktops & also troubleshooting/repairs. I Personally been building PC after High school it’s a hobby. Hitting revenue goals & sales, Quick learner, top 5 in the store for the 1,512,380 million revenue club in the computer department, Top in Best Buy Branded Payments (BBP), Top performer in Best Buy Store 164. Communication

Decision making

Maintaining clients

Solution delivery

Giving Great Customers Service & Averaging rate at least 90%-100% Spanish Speaker

Team Work

Organized & Planning Skill

Customers Service

Active Listening

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EXPERIENCE

Food Prep & Cleaner, In-n-Out June 16th 2014 – March 18th 2017

(19920 Ventura Blvd, Woodland Hills, CA 91364)

· My Job Requirements were clocking in at 5am to maintain the store cleanness by washing the tables, windows, floors and signs. By 8:30am I would start food prep for lettuces, tomatoes, & cut up the potatoes for 10am open. Taking orders for customers & Manage grilling the meat patties & fries Clean, Cleaning Service Solutions April 5th 2017 – Aug 4th 2017

(3535 Larimer St, Denver, CO 80205)

· Maintain Overland high school by cleaning each classroom and offices as in the tables, trash, vacuum and making sure everything was organized for the next morning. In the summer we would have to clear out the classroom desks and chairs to power wash the floors and carpet.

Computing Sales Consultant, Best Buy Aug 10th 2017 – April 18th 2020

(8682 Park Meadows Center Dr, Lone Tree, CO 80124) 719-***-**** Store Manger Number

· Selling laptops, desktops, monitors, printers, cables etc. Every day was a different revenue goal/sale for the store/department needing to hit for the day.

· As in helping the store/Department sell services like Total Tech Support (TTS), Best Buy Branded Payments (BBP), Geek Squad Protection Service (GSP) & Office 365 service.

· Help customers with their laptop or desktops if they had any issues like password resets, computer setups, printers, dual monitors setups, software installs.

· Making Sure my department was clean & down stocked before open or close. Down stock as in getting the products out on the floor. EDUCATION

August 9th 2010

May 20th 2014

High School, 17000 Haynes St, Van Nuys, CA 91406, Birmingham Community Charter High School

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