**** ****** *****, ***** ******* OH 44070
email@example.com • 440-***-**** • www.linkedin.com/in/johnszendrey
Regional Sales & Operations
Growth-focused performance manager with 20+ years of expertise in award-winning sales leadership and the ability to produce tangible results for under-performing markets and businesses.
— Areas of Expertise —
Territory Management & Expansion Account Development & Growth Staff Training & Development
Relationship Building Revenue Generation Financial & Budgetary Analysis
Strategic Thinking and Planning Client Satisfaction & Retention Consultative Sales
Frontline Performance Group Ohio/Michigan
Senior Performance Leader – Nissan USA 2013 – 2020
I facilitated high level consultative support for dealership rental car operations for 60+ dealers across Ohio, Michigan and Western PA. Established and maintained positive relationships with all levels of dealership ownership and management. I was also responsible for developing and nurturing relationships with all levels of Nissan Midwest Regional staff. Provided Customer Service and Sales Training and Development. Effectively managed rental car operation processes including daily rental operations, fleet planning, sales and marketing, competitive market reviews, software implementation, accounts receivable, inventory control, underwriting and loss prevention, audit risk analysis.
Trained and developed 2 additional Senior Performance Leaders
Installed POS computer system for all dealers and provided initial and ongoing training for dealership staff, including software and process support.
Trained and developed staff at a dealership that then grew their profitability by 40% in 2019.
Consulted and grew rental operations for a dealer that doubled their fleet and increased their revenue by 50% in 2018 – 2019.
Developed and presented multiple presentations to Nissan regional staff on growing and sustaining rental operations.
Doubled total fleet sales in 2014 and maintained that growth YOY.
Contributed to profitability by controlling expenses and coming in under expense budget every year.
Avis/Budget Group Cleveland, OH
Territory Manager 2008 – 2012
Responsible for driving 31 agency car rental operators and truck rental agency dealers, who were non-employees to increase revenues and profits. Opened new locations to increase revenue.
Increased district truck revenue 25.6% and incremental revenue 11 straight months in 2009.
Assumed increasing responsibility and territory through 2 reorganizations in first year.
Increased truck incremental revenue 9.3% in 2009.
Increased district revenue 20% and district profit 111% in 2010.
Increased district profit 109% and incremental revenue by 12.6% in 2011.
Reduced unallocated car damage to company low 0% in 2010, 2011 by developing new tracking methods and policies.
Verizon Wireless Cleveland, OH
Sales Manager 2002 – 2008
Responsible for driving team to achieve all key performance objectives. Recruited, developed, trained and coached sales team to produce high performance results. Made decisions regarding promotion, and disciplinary actions for 25 people. Assessed individual and team performance and initiated developmental plans to narrow competency gaps. Identified and implemented customer retention tools. Managed over $1M in retail inventory including budgeting, forecasting, and analyzing inventory turns, producing over $2.5M in gross sales annually.
2003 Manager of the Year in Cleveland District, with highest percentage over sales quota at 135%
108% to quota for 2004 in new sales.
2003 & 2006 President's Club Winner for achieving over 115% in sales quota for year
Selected as one of two people to manage the Circuit City startup project with responsibility of managing 4 remote locations.
Top Manager in district for achieving sales targets 18 straight months (2006-2007)
Education and Credentials
Bachelor of Business Administration
Cleveland State University – Cleveland, OH
Fluent in Hungarian