Name: takougoum Hermann romual lambo
Nationality: Cameroonian (CM)
Address: Abu Dhabi UAE
Languages: English and French
JUNIOR BARISTA ET WAITER
Active listening and Effective communication
Flexibility to work in shifts
Hands on experience with cash register and POS
Over 3years plus of hard core experience in the above areas of Hospitality Sales and Customer Service with a proven track record of credible achievements in a competitive environment. Always had the aptitude to grow to newer heights in my job role. Want to contribute to a dynamic work environment offering adequate opportunities for career growth based on my skills and experience. Merit where in strengths can be thoroughly exploited to professional use for development and growth of any given organization. Work Experience
Company: ROSEWOOD ESTAURANT (Douala, Cameroon)
Position: junior, Barista / Waiter (September 2017- December 2019)
Take food and beverage orders and served to customers
Educates customers by presenting and explaining the coffee drink menu
Prepares and serve coffee drinks by following prescribed recipes and preparation techniques for coffee drinks such as, expresso, café latte,flat white and cappuccino.
Serve prepared foods such as muffins, biscotti or bagels.
Maintain inventories by replenishing coffee bean, pastries and cookies supplies.
Accepted payments and manage the cash register
Promotes coffee consumption by educating customers, preparing and serving a variety of coffee drinks along with pastries and cookies
Maintained cleanliness in the counters, coffee bar,some parts of the kitchen, and tables SKILLS:
Attention to details
Speed and efficiency
Bachelor’s Degree in Economy
Higher National Diploma in Economy
GCE Advanced Level.
GCE Ordinary Level.
KEY RESULT AREAS
Customer Service – I have always maintained high standards of service levels to all my customers as I strongly believe in a long term relationship professionally.
Multi Tasking – Given a high pressure job, I can easily handle more than one task at a time without any display of frustration to my senior.