JEAN J. MARTINEAU

** ******** *****, ****, ** L*T OG7

adc9ea@r.postjobfree.com 647-960-709

Organized ● Critical Thinker ● Multitasker

SUMMARY OF QUALIFICATIONS

●Excellent knowledge of Infection Control and related practices and procedures

●8 years progressive experience as support staff in healthcare Industry

●Team player and passion for helping others

●The ability to motivate staff, build and maintain effective teams

●Excellent problem solving and conflict resolution skills

●Excellent communication, interpersonal, and customer service skills

●Proficiency in MS Office and Meditech

EDUCATION AND TRAINING

Healthcare Environmental Services Management April 2020

Centennial College, Toronto, ON

Relevant Courses:

Healthcare Business Practices

Purchasing and Materials Management

Human Resources Management

Healthcare Building Systems and

Maintenance Management

Labor Relations

Cost Analysis

Infection Control

Financial Management and Budgeting

Cleaning and Linen Methodology

Role of the Healthcare Environmental Services Manager

Occupational Health and Safety

Geriatric Certificate Program January 2016

McMaster University – Hamilton, ON

Personal Support Worker, Certificate Hons, April 2012

George Brown College, Tor, ON

Membership Ontario Healthcare Housekeepers Association January 2020

TRAINING

Geriatric Training Program December 2016

Validation Communication Techniques December 2015

Update in Geriatrics, Toronto September 2015

DementiAbility Methods: The Montessori Way, March 2015

Epilepsy and Seizure First Aid, Certificate March 2012

Dementia & U First, P.I.E.C.E. S Certificate, Alzheimer Society of Toronto 2011

Hospice Palliative Care, Certificate, Toronto Alzheimer Society of Toronto 2011

Food Handlers Certificate Train Can Inc

Heart and Stroke BLS

Canadian Falls Prevention Curriculum July 2015

Gentle Persuasive Approaches (GPA), Certificate February 2014

RELATED WORK EXPERIENCE

Environmental Services Supervisor (Field Placement) Sept 2019 - Dec 2019

Bridgepoint Active Healthcare Toronto, ON

Assisted in performing routine audits and suggested strategies for continuous quality improvements

Prepare and organize job routines for housekeeping staff

Environmental Services Supervisor (Field Placement) February 2020 - Mar 2020

Midland Gardens Care Community, Toronto, ON

Assisted in performing routine audits and suggested strategies for continuous quality improvements

Demonstrated effective communication when collaborating with staff members and management

RELEVANT WORK EXPERIENCE

Personal Support Worker Scarborough Health Network September 2017 – September 2018

Transporting used/soiled instrument case carts, pretreated instruments

Completing environmental preparation activities, cleaning and housekeeping

Cleaning transportation equipment and identifying general needs for maintenance and repair

Completing any environmental preparation activities as requested, completing cleaning and housekeeping duties as required and assisting with other duties as required

Attend Team Meeting

Ensuring patient transfer positioning equipment is available and functioning i.e. beds, oxygen equipment, headrests

Set up equipment for Operating Room

Cleaning, disinfecting and maintaining Operating Rooms (O.R.) according to O.R. standards

Compliance with Body Substance Precautions provisions.

Compliance with sanitary and infection control requirements

Performed basic patient care functions, personal patient care, and assisting with patient transfers, positioning, and general range of motion as directed by the registered staff

Assist patient with activities of daily living (ie. patient meal set up, feeding, collecting and replacing soiled linen, removing and emptying bedpans/urinals, maintaining patient supplies, maintaining a safe and clean environment

Accurately report changes in client’s condition to RN/RPN and document in order to facilitate and individualize care planning and MDS process

Personal Support Worker, City of Toronto August 2012 – Present

●Provide assistance to total care with activities of daily living while promoting independence, dignity and safety

●Participates as a member of the multi-disciplinary team, providing resident information to aid in the development of care plans

●Provide psychosocial, emotional, cultural and spiritual support to clients and their families

●Maintains the cleanliness and neatness of residents living area and the general work unit, (e.g. tidying nursing station and rooms, removing trays, wiping tables)

●Cleans, sanitizes and distributes personal care items such as brushes, combs, and nursing supplies and rinses whirlpool tubs

●Attends team meetings

●Assist registered staff with client’s admission, transfer, discharge, death procedures

●Participate in behavioral support programs on special care unit duties included implementing and conducting recreation and social programs, with clients, staff, volunteers and family members

●Accurately report changes in client’s condition to RN/RPN and document in order to facilitate and individualize care planning and MDS process

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