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Food Safety Customer Care

Prospect Park, MN, 55414
May 16, 2020

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Tel : +256-***-***-***


Email :


I am a dynamic and down to earth Ugandan with vast skills and experience in food science, communication, procurement, contract management, Negotiation, Purchasing, team management, Leadership and Production with a mind of better outputs through team work yet ready to learn.

Worked with Ministry of Foreign Affairs full months as an intern in 2014, got an opportunity to work for a five (5) star Hotel in Uganda known as Kampala Serena Hotel and now with Qatar Airways.


2012- 2015 Bachelor’s Degree in Procurement Management Ndejje University

2010-2011 Uganda Advanced Certificate of Education Lugazi Mixed School Naalya

2006-2009 Uganda Certificate of Education Bulo Parents Secondary School




Qatar Airways –Doha

Flight Catering Security Course

Qatar Airways –Doha

Basic Fire Awareness (QACC) course

Qatar Airways –Doha

Safe Manual Handling (QACC) Course

Qatar Airways –Doha

HIA-General Security Awareness Training Course

Qatar Airways –Doha

Level 1 Basic Food Safety Course


Company : Qatar Airways

Period : September 2018 up to Date

Position : Commis Chef September

Follow HACCP hygiene and quality standards and ensure that all meals which are cooked and handled are produced in accordance to airline specifications and the supervisor instructions.

Pushing in flight cuisine to reflect Qatar Airways five (5) reputation

Prepare, cook, portion using specifications, working under supervision to look after mis-en place.

Assist the main chef and other chefs to in the kitchen in a fast manner.

Assist supervisor in following first in first out for food handling such as raw materials and processed food at all time.

Prepare and cook dishes following the Western menus and recipes as per Starbucks flight requirements

Control and maintain temperature of foods while cooking, meat cutting,

and portioning to ensure high standards in taste.

Company : Kampala Serena Hotel

Period : April 2017-September 2018

Position : Junior chef

Mainly worked in hot kitchen under instructions of my supervisors to prepare hot breakfast, lunch and dinner on a buffet basis and a la carte

I also worked in Bakery and made the following;

Breads that is to say, Bread pudding, most buns, salty bread, brown bread, doughnuts and other

Making cookies and biscuits by using pastry sauces and desserts including, tarts, puffs and flaky pastries

Chapatti making and samosas

Marketing and advertising of these products because of my excellent communication skills and customer care

Company : Kampala Serena Hotel

Position : Cashier/ Receptionist January

Period : 2016-April 2017

To offer a coordinal welcome to all guests, and to endeavor to learn and use their names where appropriate

To register all arriving guests by obtaining all details required in accordance with the established procedure and local legislation

To ensure account instructions concerning discounts or special

rates are complied with and recorded correctly

To ensure that doubtful credit ratings or billing instructions are passed on to immediate supervisor

Answering calls and offer service without intrusion taking reservation per standard updating guest profile

Handling guest complaints and suggestions

Company : Ministry of Foreign Affairs

Position : Procurement intern

Period : June 2014-August 2014

Assessment of compliance of the procurement procedures using the procurement compliance check list of the different files used in the ICGLR summit.

Drafting procurement contracts of works, supply and services between the ministry and the service provides.

Evaluating and reviewing of request for Quotation, making of best evaluated bidder notice and letter of bid acceptance.

Preparation of monthly report using PP form 200,201,202 and weekly reports.

Displaying of letter of Bidder Notice in the PROCUREMENT notice board

Making of submissions for contracts committee meeting with active participation

Prepare advertisements of bid opportunities, issuing bid documents to the bidders and receiving bids

Coordinate preparation of technical specifications, terms of reference and relevant inputs for bidding documents and request for proposals.

Issuing out food supplies for daily cooking

Stock taking at the end of every month and on daily basis for bars of Serena


1.Mrs. Agnes Katembo

Senior Procurement Officer, Ministry of foreign affairs

Tel: +257**-******

2.Mr. Kasozi Kelly

Front office Manager,

Kampala Serena Hotel

Tel. +256********* / +256*********


3.Mr. Arshad Shaikh Ali

Executive chef, Qatar Airways

Tel; +974********

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