Daniel L. Moore

***** ******* ****

Millsboro, DE 19966

302-***-****

adc9cm@r.postjobfree.com

adc9cm@r.postjobfree.com

Work Experience

Self-employed – IT Consultant

October 2016 to Present

This business venture offers IT services to residential customers as well as local small businesses. I am able to tailor the scope of my services to the specific level necessary for individuals who need 'ad hoc' IT support and consulting including, but not limited to:

•Business Continuity/Disaster Recovery

•Software & Hardware Consulting Services

•Wireless Networking Consulting Services

•Security & Compliance Consulting Services

•Project Management

•Web/Social Media Presence

•WAN/LAN Network Services

•Microsoft Windows 10 Migration/Deployment

•E-Commerce/EDI design & implementation

Director of Technology

West Nottingham Academy - Colora, MD

May 2012 to October 2016

This position entails managing the campus network topology for both legacy systems as well as newer educational initiatives for a private boarding/day high school. The school had not a full-time IT professional for an extended period of time and had relied on a local outsourcing firm for critical support only. Lacking any formal documentation or 'handshake' from previous Technology Director, I initially had to quickly become familiar with the infrastructure while managing outstanding support and technical issues for approximately 50 employees and over 125 students. Once the immediate concerns had been handled, I undertook the task of documenting the IT landscape so deficiencies could be identified so that I could define the scope of bringing the campus to a stable, robust environment that could evolve with the school. Some of the more-involved tasks included migrating legacy SQL Server 7/2000/2005, into SQL Server 2008. Purpose-based back-end database systems such as PCR Campus, Blackbaud's Raiser's Edge, Follett School Solutions, and several proprietary systems that the school was well entrenched.

Due to the diverse nature of supporting a considerable International student population with regard to email communications, the MS Exchange 2007 on-premises mail server was migrated to Office 365 for Education. This solution proved to be the best Cloud-based system for the current and future goals of the school, which coordinated with the migration to Cloud solutions for departments such as Admissions, Business Office, and curriculum/learning aspects of the school.

With the lack of any unified Wi-Fi infrastructure except for small pockets of isolated Wi-Fi networks, there was a desperate need for a campus-wide Wi-Fi network for students, faculty, and support staff. After evaluating several offerings of hardware and software-based controllers, I installed Ubiquiti Networks Long-Range Access Points for all of the administrative, classrooms, student dormitories, and faculty/staff housing. This software-based controller solution offered scalability and portability as Access Points could be moved and/or added to handle network traffic demands for a growing student population.

Additional initiatives that I was involved with -- Develop and administer the Technology Department's operating and capital budgets; assess new computing technologies and the feasibility of system enhancements to determine the potential value. Supervise the ordering, acquisition, inventorying, and disposition of hardware and software Serve as the primary contact with outside vendors in the generation of RFPs, bids, contracts, and maintenance agreements. Approve all purchases and expenditures Meet with faculty, staff and management to assess and evaluate Technology needs; oversee the development, design, and implementation of new applications and the upgrades and/ or enhancements to existing applications to meet identified needs.. Ensure Technology assets were maintained responsibly; safeguard the security and privacy of the Technology systems. Ensure the integrity and continual operation of networks; develop, review, and certify all back-up and disaster recovery procedures and plans. Ensure the availability, continuity, and security of all Technology software applications; manage software licenses, SSL certificates, and maintenance agreements. Oversaw the development of all Technology training programs; ensure appropriate training was conducted on all software applications as required; Develop, review, and revise all Technology policies to guarantee the integrity of the data; set procedures for the creation, maintenance and deletion of user accounts. Developed and supervised the ongoing operations of the Technology helpdesk to ensure the excellence and timeliness of support; interact with computer users to help resolve escalated technology issues; solicit feedback from users on the quality of service received; Provide the highest level of customer service and professionalism to all faculty, staff, student population, and management.

Director of Information Systems

The Class Produce Group, LLC - Jessup, MD

October 1998 to May 2012

Assumed the newly created internal position to establish the framework of the corporate network. This position evolved to include IT project management, network administration, EDI commerce, data communications that included Virtual Private Networks, Wireless Local Area Networks, and data satellite communications. Implemented and maintained a heterogeneous network for SCO Unix, Linux, and various generations of Microsoft Network Operating Systems, and Workstation Operating Systems. Implemented workstation and server backup solutions across a multi-platform environment, as part of a dynamic disaster recovery plan for the entire organization. Streamlined a 'paper driven' environment by incorporating an electronic document imaging system for all levels of the company, including Accounts Receivable, Accounts Payable, Inventory Management, and Vendor Supply business units. Reviewed, recommended, and completed multiple Human Resources payroll and time management software systems as the company evolved and expanded. Performed multiple database platform conversions including, but not limited to, UNIX to UNIX and UNIX to SQL Server 2005 platforms. Performed a corporate upgrade from Windows NT 4.0 to Windows 2008 Servers, in conjunction with implementing Active Directory (AD) and Group Policy Management.

Completed a migration from Exchange Server 5.5 to Exchange Server 2010 for multiple locations. Designed, implemented and managed a corporate-wide Electronic Data Interchange (EDI) solution that streamlined our Sales, Accounts Payable and Accounts Receivable departments. Designed, built, and implemented several enterprise servers and workstations for the corporate network for a variety of platforms. Oversaw annual IT budget for past 10 years for all aspects of company, and consistently met budgetary goals.

During company restructuring, I assumed full responsibilities of the internal PBX system, digital voicemail, and all wiring infrastructure not previously responsible for. Implemented and managed Blackberry Enterprise Server for in-house and remote users.

Served as Project Manager for numerous endeavors including, but not limited to:

1)Rollout of ActiveSynch-supporrted devices for local and remote sales staff that included iPhones, iPads, etc.

2)Managed all technical aspects for three separate divisions that included a web-based video inspection service, military/government business selling units using web-based methodology, and a specialty 'cut fruits' venture that was previously out-sourced to competitors.

3)Researched and implemented several functions for our Human Resources Department that consolidated payroll, time-management, and reporting functions required for state and federal guidelines.

4)Researched and implemented web-content filtering appliances for corporate networks. 5) Researched and implemented network firewalls and intrusion-detection systems for local and remote-access users.

6)Researched, revised and implemented Employee Handbook that defined computer and electronic device usage.

7)Designed and implemented building security systems that included IP-based camera systems, door access security, and reporting functions that supported legal cases.

8)Designed and installed a wireless infrastructure for our 180,000 sq. ft. warehouse facility as a precursor to migrating to a 'real-time' inventory management system.

Education

Bachelor of Science in General Science – GPA 3.4

Towson State University - Towson, MD 2000

Associates of Applied Science in Information Systems – GPA 3.9

Cecil College - North East, MD 1998

Skills

•Microsoft SQL Server (10+ years)

•Microsoft Exchange Server (10+ years)

•SCO/UNIX (10+ years)

•Microsoft – Office 365 (7+ years)

•Proficient in application and operating system software, such as ERP and CRM platforms,.

•Experienced in system architecture, wiring and computer cabling/design.

•Excellent managerial and communication skill sets

•Knowledgeable background in computer hardware.

•Ability to work and train users of all skills and levels of experience.

•Adept at dealing with time constraints, have worked extensively in production environments

•Veeam Backup Solutions

Certifications and Licenses

CompTIA Server+

CompTIA Network+

Microsoft Certified Systems Engineer (MCSE)

Member – Phi Theta Kappa – National Honor Society for two/four colleges

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