SIJO JOHN

PROFILE

Highly efficient Operations Manager with more than 6 years of

experience supervising multiple teams of employees while planning and maintaining work schedules and updating procedures and policies while performing customer service activities, accounts receivable, billing and payroll duties.

WORK EXPERIENCE

1. Belstar Investent and Finance Pvt Ltd, North Paravur,Ernakulam Branch Manager

Feb 2019 - October 2019

• Direct all branch level operational activities including business development, customer service & overall administration

• Assessing local market conditions to identify current & prospective opportunities for new customer acquisition

• Maintaining the quality of portfolio by tracking & controlling the threshold IRR

• Ensuring strong follow up for interest collections to keep NPAs in control & thereby achieving higher revenue

• Adhere to high ethical standards and comply with all the laid down processes to ensure high Audit score

• Bring out the best of branches personnel by requisite training, coaching, development & motivation.

2. BTen70, Neo Space, KINFRA Techno Industrial Park, Malappuram Operations Manager

May 2016 – Jan 2019

• New business development

• Achieving business targets

• Client relations

• Data sourcing and maintaining with confidentiality

• Solution based customer approach and product offering

• Prospect customer mapping

• Team building and management

3. Larsen & Tourbo (L&T) Finance LTD,Cochin, Ernakulam Meeting Centre Manager

April 2015 – April 2016

• Administering day-to-day activities of the office.

• Document Controlling.

• Supervises the work of employees in supporting roles, including assigning workload and monitoring employee’s performance.

• To maintain and develop public image of the organization through different media verticals including social media.

• Tact for dealing with difficult customers

• Grievance redressal

• Maintain enquiries, quotations and analysis

PROFILE

A young, successful and experienced

Management Professional with

proactive attitude and out of the box

thinking to generate new ideas and

solutions. I regard myself as a self-

starter who possesses a cheerful ‘can –

do’ attitude

I never shy away from new challenges

and opportunities, as it gives me an

opportunity to learn more. My sincerity

and urge to excel will help me to make

the best use of every opportunity

I am certain that, I am competent

enough to succeed and to contribute to

the growth of the organization I work for

CONTACT

PHONE:

+971*********

+971*********

EMAIL:

adc9b7@r.postjobfree.com

AREAS OF EXPERTISE

• Office Administration

• Business Development

• Database Management

• Confidentiality

• Business Acumen

• Project Supervising

• Business Relationship Build

• Team Development

STRENGTHS

• Self motivated

• Hardworking

• Professional

• Optimistic and sincere

• Willingness to learn

• Responsible

• Adaptive

PERSONAL PROFILE

Date Of Birth : 22nd January 1991

Sex : Male

Marital Status : Married

Nationality : Indian

PASSPORT DETAILS

Passport No: T9911333

Date of issue : 29/10/2019

Date of expiry : 28/10/2029

Place of issue : Trivandrum

LANGUAGE PROFICIENCY

• English

• Hindi

• Malayalam

• Tamil

REFERENCE

Mr. Hariprasad L

Regional Manager

Belstar Investment & Finance Pvt Ltd

Contact No: +91-908*-***-***

Place:

Date:

4.Dora Micro Finance, Vypin,Ernakulam

Branch Manager

September 2013 - March 2015

• Administering day-to-day activities of the office.

• Oversees day to day office operations as per company standards

• Maintain operational documents

• Taking campaigning classes for unit members

• Unit approval and customer’s house verification

ACADEMIC CREDENTIALS

• MBA – HR & Operatons [2011-2013 Full Time] - Excel Business School, Namakkal - Anna University, Chennai

• BSc.Botany – [2008-2011 Full Time] Catholicate College, Pathanamthitta, Kerala - MG University, Kottayam, Kerala TECHNICAL SKILLS

• Operating system : Windows 7,8 and 10

• Proficient in MS Word, Excel and Powerpoint

• Proficient in digital data sourcing and internet surfing CO-CURRICULAR ACTIVITIES

• Program Coordinator – YLTP (Youth Leadership Program ) an initiative of Art of Living

• Secretary in Botany Association - 2008-2011

• Member of Blood Donation Club, Catholicate College, Pathanamthitta

• N.S.S (National Service Schem) volunteer - 2008-2010

• Member of Bhoomithra Club ( Bhoomithrasena scheme of Government of Kerala)- 2010-2011

DECLARATION

I, Sijo John hereby declare that all the information above stated is true to the best of my knowledge and belief.

SIJO JOHN

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