Social Media Sales Representative
Resume:
NKAIES ALI
Sales Representative
CONTACT DETAILS :
Tunisian
***********@*****.***
https://www.linkedin.com/in
/nkaies-ali-a10173198/
Doha,Qatar
PROFESSIONAL PROFILE :
Extremely motivated to
constantly develop my skills
and grow professionally. I am
confident in my ability to
come up with interesting
ideas for unforgettable
marketing campaigns .
WORK EXPERIENCE
Can easily adapt to new techniques.
Work well under pressure.
Excellent Customer Service Skills.
Ability to focus on multiple projects.
Use Cash Machine and Office Machines such as Photo Copier, Fax Machine
and Computer
Scanner.
Computer literate such as MS WORD, MS Excel, Adobe, effect and Email Surfing.
Verbal and written communication skills
Patient, good listener, self-confident and result
oriented.
CALL CENTER:CUSTOMER SERVICE
YEAR : 2013 - 2015
Answer customers questions
Develop and maintain relations with new customers. Log new customer information in computer database. Develop and maintain professional relations with clients. LC WAIKIKI : CUSTOMER SERVICE
YEAR: 2015-2017
- Ordered and managed stock; stocked shelves
- Served and assisted customers on checkoutS
- Answered the phone and helped with queries/complaints, remaining professional at all times
- Helped train new members of staff
- Worked on tasting stalls
-Assist stock control in the monthly stock taking
-Notify manager/supervisor of low stock levels in a timely manner
-Re-ordering of all storeroom items in time
-check the price variance,if there is any difference discuss with the Cost control
SKILLS AND COMPETENCE
TOSHIBA: CUSTOMER SERVICE
YEAR: 2017-2019
- Definition Of business strategy.Prospecting, Monitoring, Customer Loyalty.
- Commercialization of products and services.
- Optimization and development of a client file.
- Technical mastery of the product.Master of multimedia tools and possibly foreignlanguages.
-Maintenance Workshop and Online Supporttechnician.
- Software: Operating System: Windows Xp, MacIOS,
Windows 7,8,10, Linux IT management on word
processing, spreadsheets,internal software, Internet, PowerPoint, Word,Excel, Access. Web Design:
FrontPage,canva,.
EDUCATION BACKGROUND :
2011-2012: Baccalaureate in
economics and managment
2013-2014:General computer
technician(btp)
LANGUAGES :
Arabic
English
French
German
CAREER GOALS
HOBBIES :
FOOTBALL
GAMING
Fashion
Quizzes
Karaoke
Craft
Responsible for maximizing sales and providing excellent customer care to shops customers. Constantly working to develop and increase sales under the supervision of the Shop Manager
-Customer first
-Effective communication
-Sop standard operating procedure
-Fashion style adviser course
-kpi key perfermance indicator
-Upselling/Cross-selling
TRAINING
APPAREL (US POLO STORE): CUSTOMER
SERVICE
YEAR: 2019-2020
- Ordered and managed stock; stocked shelves
- Served and assisted customers on checkoutS
- Answered the phone and helped with queries/complaints, remaining professional at all times
- Helped train new members of staff
- Worked on tasting stalls
-Assist stock control in the monthly stock taking
-Notify manager/supervisor of low stock levels in a timely manner
-Re-ordering of all storeroom items in time
-check the price variance,if there is any difference discuss with the Cost control
-Opening and closing the store
Contact this candidate