Bronx, NY *****
917-***-**** · email@example.com
Bachelor’s degree in emergency management and Business Continuity; disaster preparedness and relief volunteer with public and private organizations in New York City since 2015 with dedication and commitment to serve. Experienced in diverse and multicultural hospitality industry for past the 20 years to provide a high level service to guests and clients. Completed numerous trainings with FEMA, American Red Cross and more towards disaster/emergency preparedness, response, and recovery.
School of Public Affairs, Metropolitan College of New York, New York, NY 2014-2018
BA, Emergency Management & Business Continuity
New York City Community Emergency Response Team-CERT 3/ 2018-Present
Deputy Team Chief, Disaster preparedness, Bronx District 3
Mobilize and coordinate team with multi agencies to prepare communities for different types of disasters.
Prepare and lead team of 20+ to undergo training programs that provide skills needed for fire safety, hazard mitigation, response, search and rescue, community disaster support, disaster medical operations, and traffic.
Conduct monthly disaster/emergency preparedness presentations to communities and stakeholders.
American Red Cross in Greater New York, New York, NY August 2015-Present
Disaster Action Team Member (Volunteer), collaborate with Fire Department of New York to install free smoke detectors to promote city’s home fire awareness campaign.
Trained to assist disaster survivors in planning immediate relief, and long-term recovery from disasters; also trained in providing emergency food, clothing, and shelter assistance, and educating communities, and institutions in disaster preparedness.
The Hotel Pierre, New York, NY
Banquets Houseman 1998 - present
Organize and coordinate upscale functions during annual United Nations conference in New York City, and the leading hotels annual exhibition and conference; work with dignitaries and representatives from around the world.
Manage diagrams for setups and breakdowns of banquet events such as weddings, conferences, and dinners.
Provide superior customer service to diverse clients and guests using excellent interpersonal skills.
Certified meal server /wait staff at Hotel Pierre with ten years of high level of service to clients and guests.
Four-time nominee for employee of the month.
New York Disaster Interfaith Service (NYDIS), New York, NY
Volunteer October 2017
Served as intake interviewer to assess the needs of survivors from Puerto Rico and The Virgin Islands for their long term sustainability in New York City during post disaster resettlement program of 2017 Hurricane Maria at New York City Hurricane Evacuee Service Center.
International Association for Disaster Preparedness & Response (DERA)
United Nations Association of the United States (UNA-USA)
TRAININGS & CERTIFICATES
New York State Citizen Preparedness Corps, Certificate
Full-Scale Exercise. Liberty International Airport, (Newark), of The Port Authority of NY & NJ, participant
Naval Postgraduate School, Independent study (Center for Homeland Defense & Security)
Critical Infrastructure Protection: Transportation Security
Understanding Terrorism: A Social Science View on Terrorism
Intelligence for Homeland Security: Organizational & Policy Challenges
Federal Emergency Management Agency (FEMA) Disaster & Terrorism Course Certificates:
00393a Introduction to Hazard Mitigation
00101.c Preparing for Federal Disaster Operations FEMA
00102.c Preparing for Federal Disaster Operations FEMA
00120.a an introduction to Exercises
00821a Critical Infrastructure Support Annex
00801 ESF#1, for Transportation
00803 ESF #3, Pubic Works and Engineering
242.b Effective Communication
240.b Leadership and Influence
235.b Emergency Planning
100.b (ICS) for Healthcare/Hospitals
100. FDA (ICS 100) for Food & Drugs Administration
00100.he Introduction to the ICS, for higher education
001.a Emergency Manager: An Orientation to the Position
00100.sca Intro to ICS for school
800.b National Response Framework, An Introduction
00015.b Special Events Contingency planning for public safety Agency
700.a National Incident Management System (NIMS)
230.d Fundamentals of Emergency Management
00271.a Anticipating Hazardous Weather and Community Risk, 2nd edition
00022 An In-depth Guide to Citizen Preparedness
100.b Introduction to Incident Command (ICS)
00100.leb Intro to ICS, Law Enforcement
00158. Hazard Mitigation Flood Insurance in Disaster Operations
00042 Social Media in Emergency Management
00454 Fundamentals of Risk management
00907 Active Shooter: What you can do.
00634. Introduction to: FEMA’s Public Assistance Program.
00317 introduction to CERT
00546.A Continuity of Operation
00660. Introduction to Public-Private Partnership
American Red Cross Certificate Courses:
Core Capabilities Volunteer Certificate
Psychological First Aid
Disaster Cycle Services