#**,*** ***** *, *** Phase
KHB Colony, Hootagalli, Mysore - 570018
Email: - email@example.com
Mobile: - +91-636*******
To work in the highly demanding customer service industry in a progressive and professional environment utilizing and nurturing my inherent talent and developing competitive skills. Professional Summary:
6.5 years of experience as senior agent, Technical support and Service engineer at highly respected companies are testament to my commitment and ability. Technical Expertise:
Diploma in MS office
DOS, MS-Word, MS-Excel, MS-ppt, MS-Outlook
Programming Languages C, C++,
E-mail & Telephone Etiquette.
Career Path in Details
Feb 13th 2012 – March 17th 2013.
Project # 1
Employer - Sun Business Solutions
Position Held - Customer Sales Executive.
Client - Sun networks
Process - B2C
Responsible for Successfully Scheduling the Installation activity for the SUN products purchased by the customers.
Maintenance of the day to day installation activities and trouble shootings the technical issues.
Oct 16th 2014– Aug 16th 2016.
Project # 2
Employer - GE India Industrial Solutions
Position Held - Service Engineer (GLOBAL) / Non Voice Responsibility :
Responsible for Successfully Scheduling the Service activity for the GE products purchased by the customers.
Ticket rising and follow up till complaint gets resolved.
Maintenance of the day to day installation activities and Commissioning. Sep1st 2016– Jan 23rd 2018.
Project # 3
Employer - GE Global
Position Held - Technical Trouble Shooting Associate & Service Engineer / Non Voice Responsibility :
Responsible for Successfully Scheduling the Service activity for the GE products.
Maintenance of the day to day installation activities and Commissioning.
Assisting the customers by providing Technical Trouble Shooting steps. Feb1st 2018– Dec 20th 2018.
Project # 4
Employer - ELYSIAN AIIMS Business Solutions / Non Voice Position Held - Technical Trouble Shooting
. Assisting the customers by providing Technical Trouble Shooting steps. Jan 5th 2019 – Oct 10th 2019
Project # 5
Employer - VB Academy
Position Held - Faculty
Conducting Classes for PUC Students.
Oct 15th 2019 – Jan 18th 2020
Project # 6
Employer - Patron Tech
Position Held - Team Leader
Handling the team .
Coach team members.
Develop team strengths and improve weaknesses
Identify team goals and evaluate team progress
Education Year of passing Name of Institution % of mark Diploma in Mechanical
2011 Vidyavardhaka 69.27%
Karnataka Secondary Examination
Personal Skills / Responsibilities:
I can handle multiple tasks, working well under the pressure.
Comprehensive problem solving abilities.
Good Communication skills.
Believe in team work.
Willingness to learn.
Good marketing skills.
Have good capability to analyse the product.
Can handle things in any type of situation.
Date of birth : December 01, 1989
Nationality : Indian
Sex : Male
Marital status : Married
International : English
Indian : Kannada, Tamil, Malayalam
I here by declare that all the statements made above are true, complete and correct to the best of my knowledge and believe.