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Medical Billing, Claims Analyst, Health IT Trainor

Villa Rica, GA
May 17, 2020

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Lakin Glaze

**** **** **. ************, ** ***** (770) 570 - 7410

Personal Profile

Enthusiastic and outgoing recent college graduate with more than four years experience in an office environment. Experienced professional associate with proven track record for working successfully in a high speed environment. Dedicated team player with demonstrated flexibility and consensus-building skills. Proven attention to detail with notable proficiency in time management and multi-tasking. Outstanding written and verbal communication skills. Proficient with Windows-based systems and software systems. Excellent interpersonal skills with broad life and working experience in extremely diverse environments.


Sept 2015 – Sept 2016, University College London

Museum Studies Postgraduate Certificate

Relevant Modules: Museum Management; Museum Communications; The Museum: Critical Perspectives; Collections Management and Care; Collections Curatorship; Heritage, Globalization, and Development

2007-2011 - University of West Georgia

BSc Anthropology, GPA: 3.69. Awards: Dean’s List/ Honor’s College/magna cum laude

Relevant Modules: Intro to Anthropology; Fundamentals of Computer Applications; Classical Mythology; Survey World History and Civilizations; Public Speaking; The Monstrous and the Grotesque; Legal and Ethical Environment of Business; Case Studies in Archaeology; Physical Anthropology; Peoples and Cultures in Latin America; French; Seminar on Warfare; Historical Anthropological Thought; Forensic Anthropology; Ancient Tribes; Ethnographic Field Methods; Intro to the Art of Film; Myth, Magic, and Religion; Anthropology Capstone; Archaeology of Human-Environmental Interaction; History of Western Art; Case Studies in Physical Anthropology; Language and Culture; Shakers and Other Utopian Communities; History and Theory of Film

2011 - Cambridge University

Museum Studies & Field School

Archaeological History of Great Britain, Museum Studies, Archaeological Field Methods, Archaeological Dig of 5,000 year old burial mound, GIS surveying

2003-2007 - Central High School - GPA 4.0


Claims Analyst & Patient Advocate, Greenway Health (Feb 2014 – Sept 2015, May 2017 - present)

Medical Billing and Revenue Cycle Management for Medical Practices

Oversaw the medical billing, coding, and reimbursement for three separate doctor’s offices

Assisted in the development of new software and

Created new workflows and programming improvements to the software

Trained new members on the software

Work Placement, June 2016 - July 2016

Documentation, Registration, and Collections Management at The British Museum

Accessioned new acquisitions

Cataloged and reorganized objects already accessioned

Work Placement, January 2016 - June 2016

Collections Management at Canterbury Museums & Galleries

Audited the archaeology collection and reorganized storage areas

Created an Instagram competition in correlation to a temporary exhibit

Photographed objects, updated database entries, and did minor conservation work

Work Placement, October 2015 - February 2016

Anti-Valentine Fright Night at the Jewish Museum

Organized late night event

Conducted the Public Relations and Marketing for the event

Hosted and ran the event on the night

Volunteer, High Museum of Art, (Feb – April 2015)

Public Relations and Visitor Advocate

Assisted with late night Jazz events

Provided informal information on the exhibits for visitors and resolving visitor complaints and concerns

Au Pair, GeoVisions, New Zealand (Oct – Dec 2013)

Au Pair for two children aged four and seven

Managed the children’s days and extracurricular activities

Orchestrated outings to parks, museums, and zoos

Teller, South Carolina Federal Credit Union (Nov 2012 – Oct 2013)

Processed deposits and withdrawals

Balanced and checked cash reserves

Sold products to members

Front of house customer representative

Resolved member complaints and concerns

Seasonal Conference Staff Member, Stanford Sierra Programs (April 2012 – June 2012)

Organized hiking and boating excursions

Waitress and bartender

Merchandising and shop upkeep

Organized and ran kids groups

Grounds and buildings upkeep

Social interface for conference members

Inventory Specialist, University of West Georgia (July 2009 – Sept 2012)

Worked with inventory software and databases

Monitored store inventory

Ordered, received, shipped, displayed, and sold products

SKILLS – eHive, Adlib, Merlin, Access, Microsoft Office, inventory management, public interaction, marketing, public relations, reception, merchandising, time management, customer satisfaction resolution, project management


Volunteer, American Red Cross (Non-Profit) 2007 – 2012

Worked reception at a Red Cross headquarters

Organized blood drives

Volunteer, Share House (Non-Profit) 2013 – 2017

Work events such as the triathlon, local star, food drive, and charity ball

Attend community drives and meetings to help organize events in the community

Volunteer, Kiwanis Club (Non-Profit) 2004 – 2017

Work pancake breakfast (charity’s largest event) and help with student supply drive

Attend meetings to organize events in the community

Volunteer, UWG Anthropology Department 2015

Worked annual Alumni and Prospective Student events

Constructed exhibits within the department to showcase different themes each month

Led seminars on archaeological field school experiences

Posted monthly board on job opportunities within the anthropology and archaeology field

References available on request

Contact this candidate