SUK (ANDY) H. YANG

Palisades Park, NJ ***** 732-***-**** adc8yh@r.postjobfree.com

PROFILE

Global logistics professional with 18+ years’ experience in logistics, operations, supply chain management, project management, and procurement in business, consulting and military environments. Demonstrated leadership ability in orchestrating large teams (170+), high-value inventory (10,000 SKUs worth $1B+) and time-sensitive execution of mission-critical objectives ($500M+). Proactively identifies opportunities for process improvement and cost reduction. Speaks Korean (proficient) and Japanese (basic).

Core Competencies

Logistics ● Supply Chain ● Procurement ● Project Management ● Warehousing ● Distribution ●Vendor Relations ● Performance Metrics ● Contract Negotiation ● Strategic Planning ● Business Planning ● Change Management ● E-Commerce ● Materials Handling ● Team Leadership ● Quality Control/Assurance ● Policy Development ● Shipping/Receiving ● Process Improvement ● Loss Prevention ● Resource Allocation ● Cost Controls ● Budget Forecasting ● Workforce Planning ● Needs Analysis ●

US Army Officer Veteran

SOFTWARE: SAP, JD Edwards Enterprise One (JDE), Great Plains (GP), Transportation Management System (TMS), MS Project, MS Excel (Advanced), MS Powerpoint

EDUCATION

Rutgers University- M.B.A. Candidate (Projected Graduation May 2021) Newark, NJ

Rutgers University- B.A., Communications New Brunswick, NJ

PROFESSIONAL EXPERIENCE

SAMSUNG ELECTRONICS AMERICA RIDGEFIELD PARK, NJ

Field Service Manager- national accounts 2018 - 2019

• Managed all Samsung Home Appliance and Television National Account service companies providing both In & Out of Warranty coverage in a timely manner and meeting customer satisfaction.

• Provided consistent support including: monitoring, investigating, and providing in-depth reporting on in-field performance of all assigned products.

• Utilized account management, network management, and cross functional leadership skills in providing guidance, advice, and assistance to the national service center partners for success.

• Reduced the overall accounts cost approximately up to $400k through detailed cross-functional planning and optimized logistics management leading to timely repair completions and customer satisfaction.

SAMSUNG ELECTRONICS AMERICA RIDGEFIELD PARK, NJ

Returns Operations Manager (Contract) 2017 - 2018

• Serving as the Returns Operations Manager with the primary focus to reduce the returns of various home appliances to include: refrigerators, washing machines, dryers, dishwashers, ranges, & vacuums from the largest retailers in the United States.

• Lead and coordinate various strategic projects involving the US and Korea HQ teams, within the internal Customer Service Department and jointly with the external departments such as: Sales, Marketing, Finance, Quality, & R&D to reduce returns and help increase in sales.

• Oversee and manage the synchronizing efforts of Delivery & Installation Training, Video Content, & Video Server Teams to work together to produce effective home appliance delivery and installation training videos in efforts to reduce home appliance returns.

• Reduced returns (by 10%) and cost savings up to $2M from damaged returned appliances.

• Owned and managed various retailers' sales & returns data analysis of TVs, refrigerators, washing machines, dryers, dishwashers, ranges, & vacuums to monitor trends and to create actions to reduce returns.

• Created and managed various KPI (Key Performance Indicators) processes and SOPs (Standard Operating Procedures) involving SAP and SQL OLAP (Online Analytical Processing) Data Extraction and analysis methods in order to analyze returns data and develop process improvement actions.

LOVEBUG PROBIOTICS NEW YORK, NY

Director Of Operations 2017- 2017

• Owned and managed multiple projects simultaneously; prioritized areas of need design processes and tools to create reliable, efficient, and successful outcomes.

• Oversaw and managed the demand planning using forecast, inventory, and sales data to determine production needs; developed new & improved forecast model for purchasing, and budget planning.

• Orchestrated and managed all start to finish supply chain processes including: materials management: manage raw material and finished goods inventories, working with various vendor partners on order optimization and timing, and 3PL warehouse on receipt, storing, & shipping of goods.

• Developed and managed all transportation planning and execution as well as searching for new 3PL warehouse partners.

• Managed and created all puchase orders in tracking and maintain orders for customers and suppliers as needed.

• Directly supported the sales team to ensure on-time and accuracy of shipments to ensure excellent customer satisfaction, including low return rates.

SOLARCITY Monroe, NJ

Logistics Manager 2016 - 2016

Leading Solar Panel Company for Residential and Commercial Facilities with 13,000 employees

• Managed the entire East Coast Region of all 3PL Warehouses supplying all commercial projects worth approximately $40 M to include receiving, shipping, & vendor contracting.

• Managed all freight requirements (via TMS System) including various LTL (Less Than Truckload) and Full Truckloads of commercial projects including: incoming, outgoing, and within the East Coast Region resulting in significant budget savings.

• Executed and maintained 100% Accountability in all scheduled Audits and quarterly PI (Physical Inventory) of all 3PL Warehouses containing a total appproximate of $40 M inventory .

• Saved cost approximately up to $1M through detailed transportation (inbound and outbound) planning and diligent schedule planning leading to increased profits.

• Managed the Great Plains ERP vs 3PL inventory management (WMS) processes to include conducting system analysis of any inventory variances.

• Managed the 3PL Vendors financial actitivies to include the: billing approval, daily overtime charges, freight charges, rush orders fees, and other 3PL fees related to the distribution of SolarCity materials on the East Coast.

Christie's New York, NY

Logistics Receiving & Pre-Sale Supervisor 2015 - 2015

$8B Auction House in the oldest & globally leading luxurious art business with 5,000 employees

• Managed the receiving, processing, and warehousing of various luxurious consignment goods including antiques, furniture, and paintings for various auctions valued at approximately worth up to $10M.

• Reduced cost approximately up to $200k through detailed transportation planning, damage prevention, and schedule planning leading to successful auctions.

• Managed, trained, and developed direct reports of nine unionized Art Handlers.

• Improved and maintained constant communication with internal partners (Logistics & Auction) regarding shipments, receiving statuses, warehouse coordination, quickly resolving various issues and damaged reports.

• Managed and strategically planned the warehouse activities including high-value art collections and exceed project objectives.

AHALife New York, NY

Logistics/Operations Manager (Temp) 2014- 2014

Fashion-based e-commerce marketplace for exclusive, luxury items

• Oversaw shipping and receipt of specialty consignment and dropship goods (1,000+ SKUs, $2M+ value). Executed consignment management program, onboarding and delivery of $1M in goods to warehouse/end-consumer, generated 1,000+ purchase orders monthly and ensured ship confirmation for 450+ vendors worldwide.

• Redesigned process flow to streamline delivery and introduced process improvements to improve communications among merchandising team, vendors, and warehouse personnel, having reduced ticket redundancies/errors by 15 – 20% (cost savings of approximately $200k).

• Managed all receiving and shipping at a 3PL Warehouse for luxury e-commerce site, AHALife.com.

• Oversaw the lifecycle from start to finish of all consignment POs (Purchase Orders) to vendors and managed orders to ensure 100% on-time shipping to the customer.

ITT Exelis (Electronic Systems) Clifton, NJ

Logistics Project Manager 2011 – 2013

$3B global aerospace, defense, information and services spin-off of ITT with 19,000 employees

• Managed four sections within logistics and the delivery of sensitive data relating to engineering, manufacturing, and product offerings for 100+ government and military clients worldwide.

• Performed cost analysis and validated product support strategies saving up to $500k in a $3M Cost Plus Logistics Budget.

• Managed the logistics portion of two engineering development programs in development, including a $80M contract – managed $3M+ budget and coordinated with engineering team to organize and execute client’s Phase 1 training program within two months.

• Achieved top satisfaction ratings from government clients for 95%+ on-time delivery of critical program updates.

• Managed and integrated logistics engineering, support equipment, training, technical manuals, supply support, packaging/handling/storage/transportation, support facilities, configuration management, contract engineering, technical services, and repair/overhaul activities to maintain effective and economical performance for all levels of support during the programmed life cycle of a system and equipment.

DRS Technologies West Long Branch, NJ

Logistics Project Manager 2009 – 2010

Leading supplier of products, services and field support to military entities, intelligence agencies and prime contractors worldwide

• Directed supply chain & procurement planning of replacement equipment along with scheduling for select technical equipment returns (2000+ SKUs) after Middle East deployment.

• Spearheaded $20M RESET program for maintenance, repair, and return shipping of equipment; evaluated vendor quotes to reduce costs by 10% (up to $2M) and achieved project completion two weeks in advance of deadline.

• Ensured 90%+ equipment readiness for 10 Army units (30,000+ soldiers) in Pacific Region.

• Managed the improving and maintaining of SOPs (Standard Operating Procedures) to ensure standard and policy in logistics, supply, and maintenance strategy.

Booz Allen Hamilton Eatontown, NJ

Senior Consultant 2009 - 2009

Management consulting firm specializing in government contracts with $5.48B in revenues (2014) and 22,000 employees

• Managed and coordinated equipment procurement (1,000+ SKUs), supply chain planning, and execution of entire project lifecycle on US government engagement Project RESET. Provided subject matter (military) expertise in executive meetings.

• At height of Iraqi war, directed $15M program for maintenance/repair of Aviation Command & Control (C2) systems – led coordination with unit heads/OEMs (Original Equipment Manufacturers), maintaining 90% readiness and 100% on-time delivery.

• Reduced cost approximately up to $1M through detailed procurement purchasing, transportation planning, and always staying on schedule.

• Served as the direct advisor with client management representatives to develop critical logistics plans and provide solutions for potential shortfalls based on client requirements.

• Assisted Client Management in effectively managing a budget of over $15M.

U.S. Army South Korea, (Fort bragg) North Carolina, & Iraq

Infantry & Logistics Officer (Captain) 2000 - 2008

The largest branch of the United States Armed Forces performing land-based military operations with over 1 Million combined Soldiers worldwide.

• Managed the supply chain, logistics, and the procurement of various commodities including food, water, ammunition, and various high valued equipment pieces by directly forecasting, allocating, and distributing in support of combat operations in Iraq worth over $500M.

• Provided leadership and training of various Infantry & Logistics units between 31 Soldiers to over 170 Soldiers, achieving tremendous mission accomplishments in all tasks.

• Completed a total of 27 months in 2 combat deployments in Iraq; Honorable Discharge.

• Successfully oversaw the receipt, storing, and issuing of over 400 ammunition types valued at over $150 million and over 10 types of rations valued at over $75 million supporting over 150,000 Coalition military personnel in the Iraqi theater.

• Reduced cost approximately up to $5M In Iraq through detailed procurement purchasing, logistics management, transportation planning, and always staying on schedule.

• Managed a large fleet of military vehicles (over 1000) for multiple units in Iraq within the 82nd Airborne Division via scheduling and executed timely vehicle/equipment maintenance, along with parts tracking and supplies ordering which resulted in maintaining 95+% operational readiness for the unit equipment fleet.

• Directed a pilot equipment reset program for over 4,000 Soldiers, managing the supply chain and procurement of transitioning over 2,000 pieces of various highly valued equipment (worth over $55 M) back to the US; continued to ensure 100% readiness for future deployments.

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