Sales Customer Service
Resume:
Victoria Perez
Fort Worth, TX *****
adc8s2@r.postjobfree.com
PROFESSIONAL Personal Trainer October 2019 - present
EXPERIENCE San Antonio, TX
●Work with clients to evaluate fitness levels, set goals, monitor progress and blast through plateaus
●As a group fitness instructor, lead fun, energetic classes for diverse age groups and fitness levels
●Custom design individualized workouts, and nutrition and strength/conditioning programs that enables clients to achieve weight loss and battle health problems
Server Sept 2018 - present
Perry’s Steakhouse, San Antonio, TX
●Presented and explained specials, offered information, and made suggestions about the menu
●Up-sold wines, liquors, off-menu items, cocktails and desserts with professional experience and mannerism
●Maintained clean and sanitary work areas and tables. Anticipated and fulfilled guest needs and requests
●Followed proper plate, wine, champagne, etc. presentations and overall fine dining procedures
●Provide exceptional upscale and memorable experience for guests including VIP members
●Depth knowledge of food ingredients and preparation as well as wine and meal pricing
●Managed multiple tables and guest interactions while delivering a 5-star quality dining experience
Server/Bartender Jan 2020 – Sept 2018
Salsalitos Cantina, San Antonio, TX
●Provided attentive service to diners in a fast paced environment
●Met customers needs by processing orders accurately, within a limited time frame and professionally
●Worked as part of a team, helping coworkers to improve workflow and customer service
●Memorized over 50 cocktail recipes and drink variations
●Engaged in small talk and jokes with clientele in order to build rapport and ensure they became repeat customers
Team Member Oct 2014 – July 2015
Chick-Fil-A, San Antonio, TX
●Greet customers professionally and with a smile in an extremely fast paced environment
●Processed guest orders, handles cash, bagged orders, and prepared beverages in an accurate and efficient manner
●Adhered to established company and departmental procedures, guidelines and policies at all times
●Operated the drive-through window and sales register quickly and efficiently
Freelance Photographer Aug 2011 – 2018
Lasting Memories Photography, New Braunfels, TX
●Took high-quality portrait photos of couples and children and weddings
●Built authentic relationships with clients, leading to repeat customer business
●Captured numerous live events including sports games, weddings, concerts
EDUCATION BS in Kinesiology Graduating May 2020
University of Texas San Antonio
●Graduating summa cum laude
●Concentration in Exercise Physiology
●Lead member of The Society for Collegiate Leadership & Achievement
oThe Society for Collegiate Leadership & Achievement (SCLA) is a modern college honor society with 35,000+ members at 220+ colleges nationwide. They aim to maximize student potential through our powerful skill development platform, a vibrant mentor and peer community, and internship and job opportunities
CERTIFICATIONS NSAM, CSCS, ACTION CPT, CPR
QUALIFICATIONS Skills
●Computer - Excel, Word, Microsoft Office
Organizational Abilities
●Excellent organizational and interpersonal skills
●Able to maintain emotional control under stressful situations
●Creative thinker with great attention to detail
REFERENCES Kody Speer
adc8s2@r.postjobfree.com
Dr. Jared Browning
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Gabriel Acevedo, Ph.D.
Institutional Research Analyst, Yale University / Mentor
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