F&B SUPERVISOR CLUB PROMOTER
Strong professional and
communication skills as
well as active listening
Intimate familiarity with
drink preparation and
knowledge of large library
Extensive critical thinking
and evaluation capabilities
Highly organized and
familiar with complicated
Customer Service, Hygiene & Food
Handling Dubai 2019
Bachelor Degree Swida 2010
Dedicated and approachable luxurious nightclub supervisor possessing more than 7 years of experience working in the nightclub environment, highly skilled in drink preparation, familiar with all kinds of standard drinks, and extensive service experience. who prioritizes strong communication skills, both with guests to build relationships and with employees to encourage more effective operation. Holds management experience and familiar with completing leadership and administrative tasks. Now searching for my next F&B Supervisor challenge within the Middle East. Fluent in English and Arabic.
KEY CAREER ACHIEVEMENTS
Highly experienced Team Supervisor, skilled training, mentoring, supervising and motivating teams of +30 employees through inspirational management
Excellent communicator, highly experienced delivering key messages across public and large team environments
Skilled event planner, marketer and sales generator through innovative management
RESTAURANT&LOUNGE DUBAI•SUPERVISOR 11/2013 - 04/2020 Lead full operational control across daily operations, spearheading food, beverage, customer service, and customer satisfaction strategies to ensure highest standards and sales targets are achieved.
Ensure all venues open on time and that they are ready for business.
Recommend and up-sell the premium items which are high profit for the company.
Keep staff busy and productive at all time.
Work with fellow staffs and manager to ensure that the restaurant achieves its full potential.
Check with guests to ensure satisfaction with each food course and beverages.
Communicate with support crew and management.
Specialize VIP guest relationship meet their needs and collect information in order to build up company clients’ data base for future reservations.
BO HOUSE CAFE JBR DUBAI • HEAD WAITER 01 / 2012 – 10 / 2013
Perform opening and closing duties.
Assign waitstaff to tables.
AL JARAH RESTAURANT LEBANON • CAPTAIN ORDER 06 /2009 – 07/2011
Assist guests while seating and taking their orders.
Ensure guests are serviced within specified time.
Set tables according to type of event and service standards. AL
MARJ RESTAURANT SYRIA • WAITER 01/2008 – 03/2009
Providing excellent wait service to ensure satisfaction.
Taking customer orders and delivering food and beverages
Inform customers about the day’s specials
Up-sell additional products when appropriate.