ASHRAF ZENALDEEN

F&B SUPERVISOR CLUB PROMOTER

+971-**-***-****

adc8rk@r.postjobfree.com

Dubai

linkedin.com/in/ashraf-

zenaldeen-4029b3139

SKILLS

Excellent management,

leadership, and

Decision-making abilities

Strong professional and

interpersonal

communication skills as

well as active listening

Intimate familiarity with

drink preparation and

service, extensive

knowledge of large library

of drinks

Extensive critical thinking

and evaluation capabilities

Highly organized and

familiar with complicated

administrative tasks.

EDUCATION

Customer Service, Hygiene & Food

Handling Dubai 2019

Bachelor Degree Swida 2010

LANGUAGES

English: Fluent

Arabic: Fluent

CAREER SUMMARY

Dedicated and approachable luxurious nightclub supervisor possessing more than 7 years of experience working in the nightclub environment, highly skilled in drink preparation, familiar with all kinds of standard drinks, and extensive service experience. who prioritizes strong communication skills, both with guests to build relationships and with employees to encourage more effective operation. Holds management experience and familiar with completing leadership and administrative tasks. Now searching for my next F&B Supervisor challenge within the Middle East. Fluent in English and Arabic.

KEY CAREER ACHIEVEMENTS

Highly experienced Team Supervisor, skilled training, mentoring, supervising and motivating teams of +30 employees through inspirational management

style

Excellent communicator, highly experienced delivering key messages across public and large team environments

Skilled event planner, marketer and sales generator through innovative management

EXPERIENCE

RESTAURANT&LOUNGE DUBAI•SUPERVISOR 11/2013 - 04/2020 Lead full operational control across daily operations, spearheading food, beverage, customer service, and customer satisfaction strategies to ensure highest standards and sales targets are achieved.

Ensure all venues open on time and that they are ready for business.

Recommend and up-sell the premium items which are high profit for the company.

Keep staff busy and productive at all time.

Work with fellow staffs and manager to ensure that the restaurant achieves its full potential.

Check with guests to ensure satisfaction with each food course and beverages.

Communicate with support crew and management.

Specialize VIP guest relationship meet their needs and collect information in order to build up company clients’ data base for future reservations.

BO HOUSE CAFE JBR DUBAI • HEAD WAITER 01 / 2012 – 10 / 2013

Perform opening and closing duties.

Manage waitstaff.

Train waitstaff.

Assign waitstaff to tables.

AL JARAH RESTAURANT LEBANON • CAPTAIN ORDER 06 /2009 – 07/2011

Assist guests while seating and taking their orders.

Ensure guests are serviced within specified time.

Set tables according to type of event and service standards. AL

MARJ RESTAURANT SYRIA • WAITER 01/2008 – 03/2009

Providing excellent wait service to ensure satisfaction.

Taking customer orders and delivering food and beverages

Inform customers about the day’s specials

Up-sell additional products when appropriate.

Contact this candidate