NATALIA PRIGUZA

Mobile : +974-********

Email : adc8ng@r.postjobfree.com

Date of Birth : 2 August 1994

Gender : Female

Nationality : Moldova

Languages : English, Russian and Romanian

OBJECTIVE:

To use my personal attributes as a quick learner with the ability to assimilate job functions, an energetic and self-motivated team player, an excellent communicator with interpersonal and analytical leadership skills, to ensure the growth and expansion of an organization and to develop my career.

ACHIEVEMENTS & RECOGNITIONS

Achieved monthly target of the department for guests’ preferences (January 2020)

Nominated for 5* Employee for the last quarter of 2019.

Recognized for the contribution in the highest trip advisor reviews in the year 2019

Completed the 3 Steps of Service training at the Ritz Carlton Hotel.

Received favorable performance reviews at Ritz Carlton Sharq Village and Spa since hiring.

EDUCATION

Certificate of Primary Education - Gimnaziul Internat or. Straseni

Certificate of High School Education Andrei Vartic High School

Bachelors in Social Assistance and Phycology Free International University of

Moldova (ULIM)

EXPERIENCE

Ritz Carlton Sharq Village and Spa

Doha, Qatar

February 18th 2019 – 2020/May

Server/Cashier El cedro Lounge

Take customer orders at the counter

Receive payments and present change to customers

Pack food items, make coffee, and fill beverage cups

Function as the host/hostess of the restaurant

Make reservations for customers

Receive food checks from waiters or customers

Appeal to impatient or irritated customers, especially during rush hours

Manage the register, including all credit card and cash operations

Ensure a balance of the register at the end of the shift or working period

Coordinate service timing with guest, kitchen, stewarding: including additional meals requirements, allergies, dietary needs and special requests.

Eco-Financial

Chisinau (Moldova)

February, 20th /2018 - 2018/January

Debt Collector

Identifying deviations from predetermined payment plans.

Contacting customers with balances and negotiate payment terms and schedules.

Proposing realistic, carefully-constructed payment plans.

Negotiating payoff deadlines or payment plans.

Reporting the stage of collection /recovery of debts.

Planning course of action to recover outstanding payments.

Locating and contacting debtors to inquire of their payment status.

Documents MD

Chisinau (Moldova)

March, 24th /2017 - 2017/Dec

Secretary

Answering calls, taking messages and handle correspondence.

Managing the daily/weekly/monthly agenda and arrange new meetings and appointments.

Welcome visitors and clients.

Print and copy documents as needed.

Preparing confidential and sensitive documents.

Typing diverse texts on computer.

Preparing reports.

Prioritizing workloads

Xcalibur

Chisinau (Moldova)

August, 01st /2016- 2017/March

Receptionist

Handling phone calls from people calling to schedule a game.

Schedule/confirm reservations and maintain event calendars.

Taking and distributing messages.

Pleasantly deal with customers to ensure satisfaction.

Taking payments and issuing receipts.

Maintaining a clean workspace.

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