JAMES COLLINS

*** ********** ***** *****: 412-***-****

Pittsburgh PA 15228 Email: adc8mh@r.postjobfree.com

SENIOR SALES/SALES MANAGER

STRATEGY LEADERSHIP PERFORMANCE

Customer focused Sales and Marketing Executive with 30+ years’ experience and outstanding skills in technology, sales, marketing and operations. Energetic and motivational leader with exceptional communications skills and demonstrated results in: AREAS OF EXPERTISE

P&L Management

Strategic Planning

Relationship Management

Exceeding Revenue Goals

Client Negotiations

New Business Development

Market Research/Analysis

Sales Team Development

Outsource Management

Territory Management

Promotional Planning

PROFESSIONAL EXPERIENCE

Senior Account Executive, Vital Solutions International Pittsburgh, PA 2019 - Present

• Coordinated with our business leaders and other specialists to implement new and improved strategies for sales.

• Excellent time management skills allowing ample opportunities to meet and greet with customers and make prospect calls.

• Ran both one-on-one and mobile presentations approaching customers to directly showcase products and complete presentations to solicit orders.

Senior Account Executive, synergIT Pittsburgh, PA 2018 - 2019

• Senior IT Sales Consultant providing customers and prospects solutions for business continuity, voice and data integration and Application Development.

• Provide customers with service support by one of the most seasoned service teams with over 28 years of successful solutions in the Tri-State region.

• Responsible for delivering our managed services suite for the Tri-State Region. ITSC, All Covered Pittsburgh, PA 2014 - 2018

• IT Sales Consultant working with customers and prospects for the 4th largest IT Services firm in the US.

• IT specialist for our parent company, Konica Minolta, responsible for Pittsburgh clients that need IT service and support.

• Work actively with our engineering team for network related procurement and project sales.

• Responsible for delivering our managed services suite for the entire Central Region.

• Sell and service our SharePoint and App Dev service which is the national help desk for the entire US region for All Covered.

JAMES COLLINS – PAGE 2

PROFESSIONAL EXPERIENCE – CONTINUED

Senior Sales Consultant, PremierComm LLC PITTSBURGH, PA 2013 - 2014

• Senior Sales Consultant responsible for selling IT products & services focused on data center consulting, unified communications, storage, project implementation and support to Enterprise accounts in the Pittsburgh market.

• Worked internally with engineering, design, and management to improve our managed services partnership for contracts to be delivered to our customers.

• Worked with customers to achieve savings through transport audits throughout our Pittsburgh customer base.

DIRECTOR OF SALES, NETSERVE365 PITTSBURGH, PA 2008 - 2013

• Develop and manage a team of sales executives that that increased revenue 50% per year 4 years running. Overall revenue increase from $1,565,000 in 2009 to $5,400,060 in 2012.

• Created an ongoing marketing effort that established a managed service reputation that has positioned the company to win several local and national awards.

• Expanded the sales presence in 3 new cities outside of Pittsburgh to provide local NetServe365 sales representation.

• Worked internally with engineering, design, and management to develop project management services for contracts to be delivered to our customers.

• Key management role in developing a custom startup company to deliver cloud services to the SMB market years ahead of the cloud business technology of today. ENTERPRISE ACCOUNT MANAGER, ADVANTICOM INC. PITTSBURGH, PA 2007 – 2008

• Sales executive responsible for selling IT products & services focused on consulting, design, project implementation and support to Enterprise accounts in the Pittsburgh market.

• Sales executive of the month three times in the first 9 months on board.

• MRR sales leader of the year with Hillman Company and Ardex, enterprise sales.

• Cisco sales certification

• VMware sales certification

PROJECT MANAGER, ADVANCED CONSTRUCTION SERVICES PITTSBURGH, PA 2006 – 2007

• Manage retail construction projects throughout the north east.

• Provide after the sale project management and support through the delivery, and installation of the services needed.

• Work with key people within accounts to help identify and negotiate terms of projects, contracts and rollouts.

• Assisted clients in further defining and initiating self-service/ interactive initiatives DISTRICT SALES MANAGER, IKON OFFICE SOLUTIONS PITTSBURGH, PA 2004 - 2006

• Directed sales operations for the general sales team in the Pittsburgh branch of a fortune 500 leader in the office equipment and document solution technology industry.

• Increased sales by 32% in our first year to 92% of quota.

• Doubled document solutions software sales from 2004.

• Established vertical market niche sales positions for Print for Pay and School Districts. JAMES COLLINS – PAGE 3

PROFESSIONAL EXPERIENCE – CONTINUED

GENERAL MANAGER, AMERICAN INTERNATIONAL PITTSBURGH, PA 2003 – 2004

• Total P&L responsibility. Directed sales, operations and administration for a 20 million branch for this multi-national full service relocation company.

• Oversee vendor management of international service model in 141 countries.

• Increased major account base by 23% during an industry drought.

• Oversaw the promotion of 8 core employees to a career path that kept them with American International.

• Enhanced customer relationships through regular customer contact in person and over the phone GENERAL MANAGER, AMERICAN INTERNATIONAL PITTSBURGH, PA 2003 – 2004

• Total P&L responsibility. Directed sales, operations and administration for a 20 million branch for this multi-national full service relocation company.

• Oversee vendor management of international service model in 141 countries.

• Increased major account base by 23% during an industry drought.

• Oversaw the promotion of 8 core employees to a career path that kept them with American International.

• Enhanced customer relationships through regular customer contact in person and over the phone BRANCH MANAGER, AMERICAN INTERNATIONAL PITTSBURGH, PA 2003 – 2004

• RESPONSIBLE FOR ALL FUNCTIONS FOR SALES, OPERATIONS AND ADMINISTRATION FOR A 20 MILLION BRANCH FOR THIS MULTI-NATIONAL FULL SERVICE RELOCATION COMPANY.

• 100% RETENTION OF ENTIRE CLIENT BASE DURING POST 911 CUTBACKS.

• ACHIEVED HIGHEST INDUSTRY DESIGNATION OF CERTIFIED RELOCATION PROFESSIONAL, CRP

• DEVELOPED/IMPLEMENTED “HIGH PROBABILITY SALES TRAINING PROGRAM” SALES MANAGER, AMERICAN INTERNATIONAL PITTSBURGH, PA 2002 – 2003

• RESPONSIBLE FOR ALL FUNCTIONS FOR A SALES TEAM OF 5 SALES EXECUTIVES.

• REVENUE INCREASE OF 25% IN FIRST YEAR ON BOARD.

• DEVELOPED/IMPLEMENTED ”NEXT STEP” SALES TRAINING MODULE FOR THE REGION.

• COORDINATED AN EXTENSIVE INTERNATIONAL TRAVEL PLAN TO SUPPORT OUR GLOBAL CLIENTS. VICE PRESIDENT OF SALES, AMCOM/COPY WORLD PITTSBURGH, PA 1997 – 2000

• RESPONSIBLE FOR ALL SALES AND MARKETING FUNCTIONS FOR AMCOM’S FIRST ACQUISITION. REGIONAL SALES MANAGER, AMCOM PITTSBURGH, PA 1989 – 1997

• RESPONSIBLE FOR ALL FUNCTIONS FOR A SALES TEAM OF 10 SALES EXECUTIVES.

• INCREASED REVENUE YEAR BY YEAR TO A 250% INCREASE OVER MY CAREER. JAMES COLLINS – PAGE 4

PROFESSIONAL EXPERIENCE – CONTINUED

MANAGER FACSIMILE DIVISION, AMCOM PITTSBURGH, PA 1987 – 1989

• BUILT FAX DIVISION IN TO THE TOP EAST COAST PERFORMER FOR PANASONIC FROM 1987 TO 1989.

• SECURED A REVENUE INCREASE OF 200% FOR THE FIRST YEAR IN MY POSITION. SALES REPRESENTATIVE, AMCOM PITTSBURGH, PA 1983 – 1987

• ACHIEVED TOP SALES PERFORMER 2ND YEAR ON BOARD.

• ALL TIME LARGEST ORDER SECURED OF 1.3 MILLION

• ACHIEVED QUOTA FOR 5 STRAIGHT YEARS.

SALES REPRESENTATIVE, ALLEGHENY COPY PRODUCTS PITTSBURGH, PA 1981 – 1983

• ACHIEVED QUOTA FIRST YEAR ON BOARD.

• VOTED “BEST DEMO” 3 CONSECUTIVE YEARS

JAMES COLLINS – PAGE 5

EDUCATION & TRAINING

BACHELOR OF ARTS, Edinboro State University Edinboro, PA, 1981

• Edinboro Fighting Scott’s Football Team – Captain, 4 year starter, 2 year NAII All American

• Tau Kappa Epsilon

• Philadelphia Eagles Free Agent Signing - 1981

ADDITIONAL TRAINING

• Dale Carnegie – How to win friends and influence people.

• Ken Blanchard – Situational Leadership. One Minute Management Course

• Dr. Stephen Covey – Principal Centered Leadership

• Dr. Stephen Covey – Instructor, 7 Habits of Highly Effective People

• Williams & Launikonis – Neurologistic Sales Training

• Knowledge Based Selling Course

• Sandler Training

• CRP designation – “Certified Relocation Professional”

• Cisco Sales Certification

• VMware Sales Certification

• Dell Sales Training

• HP Sales Training

• Nable Sales Training – Managed Service Delivery

• Microsoft Word, Excel, Publisher & PowerPoint trained.

• SalesForce CRM Training

Board Affiliations

• Center for Victims of Violent Crimes – Former Member

• Abraxas Foundation – Former Member

• Advocates for dignity – Former Member

Community Service

• St. Winifred Religious Education Program – 8th Grade Teacher

• Mt. Lebanon Instructional League – Coach Girls Basketball & Softball

• YMCA – Indian Princess Instructor

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