CHINONSO EJIAKA SAMUEL

Address: No ** Omotola street Ojodu Berger, Lagos State.

Contact number: +234 806-***-****; 081*-***-****

E-MAIL: adc8gn@r.postjobfree.com

BIOGRAPHY

Sex – Male, Marital Status – Single

State of Origin – Anambra State

OBJECTIVE

I aspire to build a career in a dynamic organization deeply interested in teamwork, accelerated growth and timely project delivery, where a conducive atmosphere is provided for employee’s maximum productivity through hard work and integrity towards attainment of corporate goals.

SUMMARY OF SKILLS

Proficient knowledge and effective use of CRM.

Field Sales Excellence and Execution Skills

Retail Expansion, Selling and Merchandising

Great sales energy

Result oriented and good customer service relationship skills

Excellent negotiation ability and customer relationship management.

Proficient in Microsoft suite (Word, Excel, Power Point and Outlook) and Siebel CRM.

Good written and verbal communication skills

COURSES ATTENDED

Huawei Sales Excellence Academy September 2016

Huawei Sales Development Programme October 2018

Ecobank Customer Relationship Management and effects use of CRM. May 2016

PROFESSIONAL EXPERIENCE

Sales Officer

Ruff n Tumble

November 2016 to April 2017

Six Months concise and in- depth class & field coaching on the fundamentals and nitty-gritty of sales and distribution, customer service relation, relationship between sales and other departments in the company.

Sales Officer

J Dada Pharmaceuticals, Aba Abia state

July 2007 – November 2009

Retailing pharmaceutical products to pharmacies within Aba and Port-Harcourt.

Aligning to a created business plan and executing the required standards as specified.

Disseminated information on new products and offers.

Adequately merchandise all POSMs in pharmacies as specified.

Managed and maintained solid relationship with customers to retain sales pipeline.

Channeled all customers’ complaints to management for timely resolution.

EDUCATION

2009 – 2014 Anambra State University, Uli.

BSc in Biology

1999 – 2005: Federal Government College Okigwe, Imo State

Certificate Awarded: West African Examination Council Results.

LEADERSHIP EXPERIENCE

2014 -2015: President, Sexual and Reproductive Health CDS group, BYSC Irepodun LGA, Osun State

2012: Secretary, National Association of Biological Science Students, Anambra State University.

PROFESSIONAL AFFILIATION

Graduate Member of National Association of Biological Science Students

HOBBIES

Reading and Researching

Listening to classical piece, watching movies and surfing the net

Traveling and Meeting people

TRAININGS

All trainings acquired are as listed below;

o Customer Service Skills Training

o Call Centre Agent Development Programme

Billing and CRM tool training (November 2017)

Mobile Number Portability and NPC clearing house Access Training (March, 2017)

Right Now Live Chat Application Training (June, 2017)

Siebel CRM Training (June, 2017)

Meltwater Social Media Client (July, 2017)

Training on Banking and Contact Centre Processes (July, 2017)

REFERENCES

Available on demand

Contact this candidate