H** Mbhele Street, Zandspruit,2040
Female, 22 years old
Code C1 Driver’s License
●Accounting tools: IAS, IFRS.
●Computer Proficiency (Excel, Word and Presentation)
●Good planning management
●Good verbal, presentation and report writing skills
●Good verbal and written communication skills
●Knowledge in Microsoft office (MS Word, MS Outlook, MS Excel and MS Power Point)
●Knowledge and experience in Sage Pastel Accounting training
●Ability in numerical and analytical principles
●Attentive to detail
●Ability to multitask.
●Ability to build relationships
●High stress tolerance and resilience
●Knowledge in IFRS (International Financial Reporting Standards)
●Knowledge and skills in Account payables and receivables
●Knowledge and skills in General ledger and bank reconciliation
●Knowledge and Skills in Managerial finance
●Understanding of Tax law, Tax compliance, VAT (Value added Tax) and income tax
●Knowledge in Audit procedures, Internal controls and IT Audit
●Experience in IT system: SQL, Subex, CM, Power BI and Remote Desktop
●Root cause identification
MTN Group - RAFM: (2018 – up to date) 1 year-6months
Revenue Assurance and fraud management Analyst (Internship)
To improve revenues and profitability through the complete assurance of revenues and minimization of leakage across 4 business process; Finance and Accounting, Partner Management, Rating and Billing and Network and Usage
Providing fraud related expertise to business process owners of the above business processes
Identifying, quantifying and ultimately preventing fraud leakage across revenue streams Voice, SMS and Data
Updating the fraud risk register when ever there are changes in products, systems or new fraud syndicate
To support the operations infrastructure for the performance of Revenue Assurance and fraud Management controls within MTN
To support the performance of the control environment in an effective and efficient manner
To support the incident management process relating to revenue and cost-impacting issues within MTN
Continually enhancing and fine-tuning controls to suit changing environment which results in increased fraud detection and comprehensive root cause analysis
Working closely with Service Excellence and business process owners to resolve data quality issues so as to ensure accurate reporting of control performance
To support overall Revenue Assurance Shared Service operational performance and interfaces to customers (MTN operations)
Plan and assisted at the annual Revenue Assurance and Fraud
In April 2019 I was moved to focus on the Fraud area. At the same time, I was also tasked with fraud detection controls whereby we looked at controls for MTN Benin, Zambia, South Sudan, Guinea Bissau and Liberia with more Operating companies being onboarded.
Analysing if the controls being performed are suitable and if there are any risks that are not being covered.
Documenting each process followed for various controls being performed and updating these where changes have been made documenting Standard Operating Procedures.
Enhancing controls currently in place.
Implementing new controls to improve Shared Service Hub service delivery standards as per the contract signed by the OpCo’s annually.
Supporting overall Revenue Assurance Shared Service operational performance and interfaces to customers (MTN operations).
Ensuring that the Risk & Control Metrics is correct and has all the relevant risks implemented. Adding in new risks that may be a potential problem in the future.
Creating data quality measures;
Reconciliation of data from different data sources;
Root cause analysis (investigating discrepancies) - confirming the nature and impact of incidents;
Control design, testing, implementation, enhancement and assessment;
Being key in the configuration, product changes, requirement definition, solution acceptance, testing and implementation of Systems/ Software
Measurement reporting – preparing weekly and monthly reports for Opco management.
Working with and making contributions to the Risk and Control Framework;
Supporting the education of internal customers on the role of Revenue Assurance
University of Venda – (Apr - May 2018) 2 months
Tutor (Bachelor of Commerce in Accounting)
Tutoring and guiding 50 students in a daily basis covering the following modules:
-Financial accounting module; and Cost and Management accounting module
2015-2018 : University of Venda
Major subjects : Financial accounting, Taxation, Auditing
And Cost and Management Accounting
2017 - 2017 : University of Venda
Certificate of Sage Pastel Accounting training.
Major subjects : Financial and cost and management Accounting
2020 - Current : UNISA Major Subjects Advanced Diploma in Accounting Science (BCTA), Unisa
1.Mr Woodworth G.
RAFM Manager– MTN Group
2.Ms Setshwaneng Kau
RAFM Senior Lead – MTN South Sudan
Contact no. +278********
3.Mr Madzhia H
University of Venda
Contact no 082-***-****
Tutor (sage pastel accounting training