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Mental Health Customer Service

Los Angeles, CA
May 15, 2020

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Vincent Montoya

*** ***** **** ****** #***

Los Angeles, CA 90057


To obtain a position in Human Services that will utilize my education, skills, and experience working with mentally ill clients.


Los Angeles City College, Los Angeles, CA

Human Services Mental Health Worker Certificate expected, June 2020

Associate of Arts Degree expected June 2020


Advanced Peer Specialist Certificate, Long Beach, CA 6-30-16

School on Wheels Tutor, Los Angeles, CA

The President’s Volunteer Service Award Certificate 2012

Project Return Peer Support Network, City of Commerce, CA

Peer Advocate Training Certificate, 5-24-10

Certificate of Rehabilitation Certificate, Los Angeles, CA 12-10-09

Salvation Army/Bell Shelter, Bell, CA

6 Months Drug & Alcohol Completion Certificate 2-14-07


1/12-Present Hillview Mental health Center, Pacoima, CA

Facilitate groups for individuals with chronic and severe mental illness such as Relationship, Living Well, Men’s, Coping Skills, Reading, Everything Computers and Loss & Grief Groups

Co-facilitated DDA, Anger Management, and Social group

Research and prepare group material

Assist co-workers with inventory and group supplies

Organize and filing clients and group records


Fall, 2019 Braille Institute, Los Angeles, CA

Assist blind and vision-impaired clients to and from class

Provide art supplies and materials for clients projects

Arrange Braille Institute library audio reading recordings

Interacting with individuals which helps build friends

Winter, 2013 School on Wheels Inc., Los Angeles, CA

Tutored homeless youths ages six-fourteen in after school program

Assisted students with math, English and science projects

Supervised students during field trips

Reported progress of students to their parents


May, 2010 Project Return Peer Support Network, City of Commerce, CA

Peer Advocate Training Certificate

Trained in Recovery Model (Support Groups)

Observed and surveyed effective listening skills

Learned to formulate group facilitation and documentation

Develop and understand the differences between culture and diversity

Wellness Recovery Action Plan

November, 2006 The Salvation Army/Bell Shelter, CA

Seven Sessions of Parenting Education Certificate

Discussed as a group about basic child development and what to expect at each stage in a child’s life

Addressed age-appropriate discipline and how it is more effective than anger-driven punishment

Learned to create and make compromises as parents, especially if they are no longer in a relationship anymore

Recognized the importance to treat children equally in a blended family


Computer Literacy: Microsoft Word, Excel, PowerPoint and Publisher


Contract with Los Angeles County of Mental Health


Available upon request

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