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Senior Instructional Designer and Trainer

Tampa, FL
May 16, 2020

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Professional Experience

Saint Leo University Saint Leo, FL

Instructional Systems Designer


● Collaborates with Subject Matter Experts to develop eLearning courses

● Manages the life-cycle of multiple eLearning course projects

● Updates and creates engaging learning activities with innovative course content

● Implements instructional design methodologies and best practices to improve course design

● Designs supporting material/media such as audio, video, simulations, role play, games, etc.

● Collaborates with Learning Graphic Designers, such as graphics and multimedia production

● Conducts instructional qualitative and quantitative analysis on learners and contexts

● Analyzes learner statistics in order to enhance the learner’s performance 508 Specialist

● Works in partnership with Saint Leo University’s Office of Accessibility to support ADA awareness.

● Develops and facilitates Section 508 & WCAG compliance training Axiom Resource Management, Inc. Falls Church, VA Instructional Systems Designer/Team Lead - Contractor 10/2016-2/2017

● Designed, developed, and maintained instructor-led and web based courseware

● Developed instructional strategies and assessment techniques

● Applied appropriate integration of instructional technologies and best practices

● Developed Section 508-compliant training

● Leaded projects, collaborated with and supported team members across the organization

● Completed Quality Assurance review for course materials

● Conducted instructional research and analysis on learners and contexts

● Assisted graphic designer, technical writer, program manager, and other team members as needed

● Collaborated with and support our Federal clients to ensure their needs are met IronNet Cybersecurity Fulton, MD

Instructional Systems Designer/Instructor


● Managed course content for assigned training solutions

● Designed, developed, and maintained instructional materials for external delivery

● Developed and maintained dynamic new-hire training courseware

● Served as a company-wide, cross-functional training advocate

● Assisted graphic designer and other team members with image creation and modification

● Conducted software, hardware, and industry research to recommend training and e-Learning solutions to leadership

● Collaborated with cybersecurity subject matter experts (SME) to design, develop, and organize curriculum

● Completed qualitative and quantitative research analysis during courseware pilots METCOR/LSI Washington, DC

Accessibility Specialist - Contractor


● Lead internal Section 508 audits and evaluations of instructional design, development, and materials

● Provided accessibility consulting for web-based training and other supporting documents

● Recommend Section 508 compliance solutions and training tools, and conducted compliance audits and testing

● Designed and developed training curriculum and materials for multiple federal agencies via ADDIE methodology

● Developed and programmed Section 508-compliant curriculum using Lectora Online

● Conducted employee training sessions which focus on the LMS and Section 508 compliance

● Developed solutions for curriculum and materials specifically addressing compliance requirements FacilityONE Louisville, Kentucky

Corporate Training & Development


● Collaborated across the organization to identify training objectives and implement best practices

● Presented recommendations regarding training design, technology, and delivery options

● Developed instruction and training roadmaps for corporate on-boarding and software training course

● Conducted strategic learning assessments for corporate on-boarding and software trainees

● Developed and maintained corporate training manuals in adherence with departmental procedures

● Advised and supported the transition of hard-copy manuals to online based interactive training Operations Support

● As Corporate Strategic Planning Committee member, helped to identify and execute corporate direction, defined corporate strategies, and effectively communicated mission, vision and purpose

● Provided executive-level technical and other support to CEO, Director of Operations & Administration, and Chairman of the Board & Chief Strategist

Client Services Support

● Provided ongoing product training and technical support

● Created and updated software manuals, procedures, documentation, and notifications Sales & Marketing Support

● Provided Salesforce face-to-face and online training as needed

● Created software reports and technical customization to enhances Salesforce multi-departmental utilization

● Managed marketing department, web and social media support and qualitative analysis University of Phoenix, Louisville Campus Louisville, Kentucky Student Services Coordinator - Temp


● Maintained Student Resource Center, Faculty Resource Center, and student classrooms

● Created and maintained policy manuals, daily reports, and student attendance audits

● Provided ongoing administrative support to faculty, staff, and students University of California, Berkeley Berkeley, California Informational Technologist/Admin Assistant III – Miller Institute 8/2008-11/2012

● Provided support to the Miller Institute Scientists

● Organized weekly Miller Institute luncheons, dinners, and special events

● Maintained departmental web sites, databases, IT systems, and equipment

● Provided technical support for online Fellowships competition website

● Developed and maintained Fellowship online competition websites, procedures, and manuals

● Designed and created newsletters, mailing lists, and mass-mail merges for publication distribution and fundraising

Administrative Assistant II/Interlibrary Loan Services

● Created/maintained web-sites, wikis, manuals, and cataloged materials for media library

● Served as departmental software expert and created online how-to tutorials for SME Librarians, faculty, and staff

● Served as department purchaser and classroom scheduler

● Prepared library material for shipping to non-UC locations and assisted with over-dues and recalls

● Developed online training tutorials and support wiki tools for students and new hires Education

Capella University Minneapolis, MN

● PhD in Education: Instructional Design for Online Learning Specialization 2019-Present

Chapman University Irvine, CA

● Master of Arts in Education: Instructional Technology – Curriculum Development

● Concentration in Americans with Disabilities (ADA)/Section 508 Compliance and Distance Learning

● Graduate Capstone Project: Web 2.0 Rewired for the iGeneration, an online course developed for higher education instructors


California State University (CSUS) Sacramento, CA

● Bachelor of Arts in Social Science emphasis in Ethnic Studies

● Concentration in Africana Studies

● Minor in Art Studio (Ceramics)


Sacramento City Community College (SCC) Sacramento, CA

● Liberal Studies

● Concentration in American Sign Language (ASL) and Deaf Studies 2002-2005

Orange Coast College (OCC) Costa Mesa, CA

● Early Childhood Education



Ethos Consultancy Phi Delta Kappa International Phi Theta Kapp Pi Lambda Theta Committees

SCC Associated Student Government

CSUS Ceramics Guild

FacilityONE Corporate StrategicPlanning

City Signers – American Sign Language Guild

Attorney General DOJ Green Committee

FacilityONE Sales & MarketingDevelopment


● Co-designed SCC Student Access Card and designed ASG Panther Logo

● Facilitated major change in e-Waste CSUS policy

● Served as World Forum Summit Delegate at the University of the Pacific in Stockton, CA

● Developed FacilityONE corporate Client Services and new employee training programs Programs & Software Skills

Microsoft Office Mac & PC Suites

Drupal & Moodle


eCollege, ANGELLearning

Lectora/Lectora Online

Captivate & Camtasia


Adobe Creative Suites

Master Collections



PmWiki & Wiki


NVDA/Window Eyes

Open Office & Admin for Schools

Oskicat, Millennium

WorldCat, OCLC

Melvyl, other bibliographic catalogs

Audacity, ReadyTalk


Professional Development

● Public Trust Clearance

● Department of Homeland Security Certificate for OFAC 049, 050, and 051 Section 508

● University of California Professional Development training

● Completion of Americans with Disabilities PDF education and compliance training Publications:

Gaelyn-Levai, Z. (2012, January 22). Triple Bottom Line of Sustainability in Education (invited Jan. 2012 blogger). Retrieved from

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