Professional Experience
Saint Leo University Saint Leo, FL
Instructional Systems Designer
● Collaborates with Subject Matter Experts to develop eLearning courses
● Manages the life-cycle of multiple eLearning course projects
● Updates and creates engaging learning activities with innovative course content
● Implements instructional design methodologies and best practices to improve course design
● Designs supporting material/media such as audio, video, simulations, role play, games, etc.
● Collaborates with Learning Graphic Designers, such as graphics and multimedia production
● Conducts instructional qualitative and quantitative analysis on learners and contexts
● Analyzes learner statistics in order to enhance the learner’s performance 508 Specialist
● Works in partnership with Saint Leo University’s Office of Accessibility to support ADA awareness.
● Develops and facilitates Section 508 & WCAG compliance training Axiom Resource Management, Inc. Falls Church, VA Instructional Systems Designer/Team Lead - Contractor 10/2016-2/2017
● Designed, developed, and maintained instructor-led and web based courseware
● Developed instructional strategies and assessment techniques
● Applied appropriate integration of instructional technologies and best practices
● Developed Section 508-compliant training
● Leaded projects, collaborated with and supported team members across the organization
● Completed Quality Assurance review for course materials
● Conducted instructional research and analysis on learners and contexts
● Assisted graphic designer, technical writer, program manager, and other team members as needed
● Collaborated with and support our Federal clients to ensure their needs are met IronNet Cybersecurity Fulton, MD
Instructional Systems Designer/Instructor
2/2016-9/2016
● Managed course content for assigned training solutions
● Designed, developed, and maintained instructional materials for external delivery
● Developed and maintained dynamic new-hire training courseware
● Served as a company-wide, cross-functional training advocate
● Assisted graphic designer and other team members with image creation and modification
● Conducted software, hardware, and industry research to recommend training and e-Learning solutions to leadership
● Collaborated with cybersecurity subject matter experts (SME) to design, develop, and organize curriculum
● Completed qualitative and quantitative research analysis during courseware pilots METCOR/LSI Washington, DC
Accessibility Specialist - Contractor
3/2015-2/2016
● Lead internal Section 508 audits and evaluations of instructional design, development, and materials
● Provided accessibility consulting for web-based training and other supporting documents
● Recommend Section 508 compliance solutions and training tools, and conducted compliance audits and testing
● Designed and developed training curriculum and materials for multiple federal agencies via ADDIE methodology
● Developed and programmed Section 508-compliant curriculum using Lectora Online
● Conducted employee training sessions which focus on the LMS and Section 508 compliance
● Developed solutions for curriculum and materials specifically addressing compliance requirements FacilityONE Louisville, Kentucky
Corporate Training & Development
5/2013-4/2015
● Collaborated across the organization to identify training objectives and implement best practices
● Presented recommendations regarding training design, technology, and delivery options
● Developed instruction and training roadmaps for corporate on-boarding and software training course
● Conducted strategic learning assessments for corporate on-boarding and software trainees
● Developed and maintained corporate training manuals in adherence with departmental procedures
● Advised and supported the transition of hard-copy manuals to online based interactive training Operations Support
● As Corporate Strategic Planning Committee member, helped to identify and execute corporate direction, defined corporate strategies, and effectively communicated mission, vision and purpose
● Provided executive-level technical and other support to CEO, Director of Operations & Administration, and Chairman of the Board & Chief Strategist
Client Services Support
● Provided ongoing product training and technical support
● Created and updated software manuals, procedures, documentation, and notifications Sales & Marketing Support
● Provided Salesforce face-to-face and online training as needed
● Created software reports and technical customization to enhances Salesforce multi-departmental utilization
● Managed marketing department, web and social media support and qualitative analysis University of Phoenix, Louisville Campus Louisville, Kentucky Student Services Coordinator - Temp
1/2013-5/2013
● Maintained Student Resource Center, Faculty Resource Center, and student classrooms
● Created and maintained policy manuals, daily reports, and student attendance audits
● Provided ongoing administrative support to faculty, staff, and students University of California, Berkeley Berkeley, California Informational Technologist/Admin Assistant III – Miller Institute 8/2008-11/2012
● Provided support to the Miller Institute Scientists
● Organized weekly Miller Institute luncheons, dinners, and special events
● Maintained departmental web sites, databases, IT systems, and equipment
● Provided technical support for online Fellowships competition website
● Developed and maintained Fellowship online competition websites, procedures, and manuals
● Designed and created newsletters, mailing lists, and mass-mail merges for publication distribution and fundraising
Administrative Assistant II/Interlibrary Loan Services
● Created/maintained web-sites, wikis, manuals, and cataloged materials for media library
● Served as departmental software expert and created online how-to tutorials for SME Librarians, faculty, and staff
● Served as department purchaser and classroom scheduler
● Prepared library material for shipping to non-UC locations and assisted with over-dues and recalls
● Developed online training tutorials and support wiki tools for students and new hires Education
Capella University Minneapolis, MN
● PhD in Education: Instructional Design for Online Learning Specialization 2019-Present
Chapman University Irvine, CA
● Master of Arts in Education: Instructional Technology – Curriculum Development
● Concentration in Americans with Disabilities (ADA)/Section 508 Compliance and Distance Learning
● Graduate Capstone Project: Web 2.0 Rewired for the iGeneration, an online course developed for higher education instructors
2010-2012
California State University (CSUS) Sacramento, CA
● Bachelor of Arts in Social Science emphasis in Ethnic Studies
● Concentration in Africana Studies
● Minor in Art Studio (Ceramics)
2005-2008
Sacramento City Community College (SCC) Sacramento, CA
● Liberal Studies
● Concentration in American Sign Language (ASL) and Deaf Studies 2002-2005
Orange Coast College (OCC) Costa Mesa, CA
● Early Childhood Education
2001-2002
Memberships
Ethos Consultancy Phi Delta Kappa International Phi Theta Kapp Pi Lambda Theta Committees
SCC Associated Student Government
CSUS Ceramics Guild
FacilityONE Corporate StrategicPlanning
City Signers – American Sign Language Guild
Attorney General DOJ Green Committee
FacilityONE Sales & MarketingDevelopment
Accomplishments
● Co-designed SCC Student Access Card and designed ASG Panther Logo
● Facilitated major change in e-Waste CSUS policy
● Served as World Forum Summit Delegate at the University of the Pacific in Stockton, CA
● Developed FacilityONE corporate Client Services and new employee training programs Programs & Software Skills
Microsoft Office Mac & PC Suites
Drupal & Moodle
BlackBoard
eCollege, ANGELLearning
Lectora/Lectora Online
Captivate & Camtasia
Articulate/Storyline/360
Adobe Creative Suites
Master Collections
HTML, XML, DHTML
CSS
PmWiki & Wiki
JAWS
NVDA/Window Eyes
Open Office & Admin for Schools
Oskicat, Millennium
WorldCat, OCLC
Melvyl, other bibliographic catalogs
Audacity, ReadyTalk
Salesforce/Salesloft
Professional Development
● Public Trust Clearance
● Department of Homeland Security Certificate for OFAC 049, 050, and 051 Section 508
● University of California Professional Development training
● Completion of Americans with Disabilities PDF education and compliance training Publications:
Gaelyn-Levai, Z. (2012, January 22). Triple Bottom Line of Sustainability in Education (invited Jan. 2012 blogger). Retrieved from http://www.ethosconsultancynz.com.