AJAY S. MORE

Manager – Retail Operations Inventory Control Supply chain

+91 – 887*-***-***

adc86v@r.postjobfree.com

Linkedin.com/in/ajay-sm

Navi Mumbai -MH, India

PROFESSIONAL EXPERIENCES

Retail Consultant (Freelance) Supply chain Inventory Control B2B Store Operations and Training : Aug'18 –to date

• Preparing initial business planning and project presentation

• Setting up retail stores and warehouse operations for E-commerce

• Setting up process for the outbound deliveries for E-commerce

• Setting up tracking system for inbound and import shipments

• Creation of a item master and database for E-commerce and retailer

• Training of best operational practices and process in retail industry

• Implementation of new ERP system and reporting function Inventory Controller Supply Chain Planning MIS SAP MM NIKE - Sun & Sand Sports (UAE ): 2014 – 18 (Nike & 100+ Sports Brands) Joined as inventory control officer and promoted rapidly through a series of increasingly responsible positions at Nike MIS than supply chain Planning roles based on strong knowledge in inventory control, retail operations, commercial, SCM, team leadership skills and performance.

• Managed inventory integrity and data accuracy of 250+ retail stores, warehouses and 3PL locations at six regional countries across GCC. I.e. UAE, KSA-Saudi Arabia, Bahrain, Oman, Qatar and Kuwait (BOQK).

• Worked directly with the operations team, warehouse team, and senior management to achieve 100% inventory visibility in SAP MM ERP system post data migration from synthesis ERP.

• Managed MIS reporting & supply chain function of NIKE planning division for UAE and other GCC countries.

• Contributed in SAP ERP Implementation, MM module testing, BI-BO report testing, and data migration, Improvising database.

• Reduced annual shrinkage costs to 0.35% within the budget of 0.50%. Merchandising Manager and Supply Chain Management

Megamart – Hypermarket (Jamaica): 2013 – 14

Launched wholesale category product range in response to market trend resulted in an additional contribution of 8% in revenue generation.

• Researched new vendors acquired samples and negotiated deals.

• Improved supply chain function with new tracking and reporting.

• Initiated master data mapping in Microsoft Dynamics- Navision ERP. Manager – Distribution Center Operations (ALC, GR, SCM) Metro Cash & Carry India (B2B Wholesale Retail): 2011 – 13 & 2007 – 09 Streamlined SOP processes and provided extensive support to the operations team for increased DC sales. Drive growth by focusing on customer service, supply chain, merchandising, and teamwork. CAREER HIGHLIGHTS

History of planning successful strategies

for improved sales, inventory control

and operational initiatives to increase

business revenue and customer base.

Refined business relationship building

skills and rich experience working

collaboratively with Business owners,

Leadership Team, Senior management,

Operations team, Suppliers till the

customer-facing ground staff.

Expertise in Inventory planning, supply

chain, team lead, operation and Store

management oversight experience with

multinational retail companies in the

International retail market.

CAREER ACHIEVEMENTS

Data integrity & accuracy responsibility

of AED 1.2 Billion worth of inventory

Achieved record sales up to 40% growth

Performed a Pivotal role in many large

format retail store openings and

warehouse set-up/rollouts

Imparted various retail training to 200+

staff over the period of time

Awarded 12+ “Employee of Month” and

“Employee of Year” certificates for

customer service and revenue growth

15 years of proven track record in sales

growth, inventory control, process

improvement, and team leadership

Previously worked as Asst. manager role and managed the operation team of 20+ at BWST dept. (Beverages, wine, spirit & tobacco) in 2007/09

• Oversaw goods receiving and stock management functions DC.

• Improved business performance in areas of goods receiving, supply chain function, SOP implementation, and team motivation.

• Maintained operational and accounting documentation as per S&OP.

• Managed Goods receiving- GR, Supply chain and logistics control, Inventory, MIS reporting –ALC, Re-ordering-Purchase-replenishment departments to ensure best operational efficiency and performance.

• Trained, coached and mentored staff and management trainees to ensure smooth adoption of new in-house programs and HACCP certification, MCC- Regional Training center assessment.

• Controlled and reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.

• Trained & developed 04 internal candidates for potential management role opportunities.

• Successfully opened the first Metro C&C store in Mumbai region. Retail Store Manager Group inventory controller

Groupe Jambo – Hypermarket (D.R.Congo - Africa): 2009 – 11 Initiated a complete end to end hypermarket store setup and successfully operating the store.

• Initiated & implemented new retail operations standards i.e. S&OP, staff roles, training & development process across the business

• Achieved top sales of $1.8 million USD per month (Approx Turnover -

$22 million USD Annually).

• Developed company official website with the assistance of third party website development team in the areas of content, design layout

• Trained, coached and mentored the team of 120+ local & expat staff in the store size of 60,000 Sq.Ft.

• Managed all aspects of store operations, MIS reporting, organization, warehouse, merchandising and purchasing functions.

• Improved sales process and stock tracking with an implementation of new point of sale (POS) system.

• Recognized and rewarded outstanding work performance to cultivate a positive and collaborative customer service culture. Unit Coordinator – Store Operations MIS Inventory Control Shoppers’ Stop Ltd - Luxury Department Store (India): 2004 – 07 Assisting Store/Unit Head in running the all business operation functions smoothly on a daily basis, Worked directly with operation departments, clients, supply chain team, and senior management to achieve store sales targets and inventory turns.

• Responsible for store MIS, inventory control reporting function and Supporting head office for regional level reports collaboration.

• Performed a key role in the new store set-up, remodeling old stores

• Imparted product training and customer service training to staff.

• Earned 12+ appreciations and certificates in maintaining customer Service standards and first citizen enrollments.

Customer care associate: Big Bazaar- Hypermarket (India): 2002 – 03

• Assisted customers during their shopping visits at the store. KEY SKILLS SETS

Enterprise resource planning – ERP

(SAP -MM, Oracle, Synthesis, Navision)

Inventory and Shrinkage Control

Supply Chain Management

Merchandise Planning and Allocation

Multisite Retail Operations

Store openings and warehouse setups

Employee Training and Development

Sales Coaching, Soft skills, Team lead

S&OP and procedure implementation

Business Process excellence

Store operations management

Data migration and report testing

ERP implementation – SAP MM

Microsoft advance excel

Attention to detail

EDUCATION & EXTRA

CULLICULAR ACTIVTIES

Graduated as Bachelor of Commerce

from Birla College of Arts, Science and

Commerce – University of Mumbai –

2001-2004 Batch

Diploma in Office Automation and

Graphics

Certificate course in Advanced Excel

National Cadet Corps – N.C.C - Navy

03 years Naval wing course &

Guard of Honour - 2001-2004 Batch

Inter-college Basketball team player

Participated in NIKE - WeRunDXB

10km running event - Dubai - UAE in

2014 and 2015.

SKILLS SET

Data analysis

Sales process

Warehouse operations

Business process improvement

Visual merchandising

Stock management

Retail planning

Buying and purchasing

Enterprise resource planning (ERP)

Microsoft dynamics – LS retail

Point of sale (pos) systems

Oracle applications

Business intelligence (BI )

SAP business objects (BO)

Master-data

Item master database

MIS report database

Interpersonal skills

Team management

Training & development

Cross-functional team leadership

E-commerce & Omni-channel

Customer service

Coaching

Team building

New store set up

Business intelligence tools

Retail technology

Store setup

Space management

Product knowledge

Logistics

Supply chain

3PL logistics

Attention to detail

Customer service focused/performance, self-motivated, positive attitude, integrity, professional growth/g oals, entrepreneurial, motivate, coach, train, supervise, maximize profitability, positive working environment, fast -pa ced, high volume, sales objectives/goals, managerial experience, productivity, store operations, budgetary/inventory controls, interpersonal skills, time management, employee relations, leadership, brand, visual merchandising, inventory, Organizing Displays, Stock Checking, Stocking and Restocking shelves, Time Management, Visual Merchandising, Window Displays, Acquiring a thorough knowledge of products, Awareness of trends Business Awareness, Loss Prevention, Management, Marketing, Merchandise Control, Merchandising, Operations Ordering, Payroll, Product Knowledge, Product Rotation, Product Sourcing, Purchasing Receiving, Shipping, Answering Customer Questions, Greet Customers, Communicating with Other Stores or Buyers Explaining Products to Cust omers, Listening to Customer Complaints, Order Taking, Customer -First Mindset Customer Relations, Customer Satisfaction, Cust omer Service, Greeting Customers, Listening to and Solving Customer Complaints, Recommending Products to Customers, Analyzing Data, Assist Customers with Online Orders, Cash Registers Cashiering, Computer skills, Point of Sale Systems (POS ), Flexibility, Friendliness, Outgoing, Positive attitude, Relationship building, Team building, Teamwork, Cash Management, Check Approval, Credit Approval, Credit Cards, Credit Management Inventory, Math Skills, Money Handling, Price Markdowns, Pricing, Achieve Sales Goals, Advising Shoppers, Arranging Product Displays, Buying, Closeouts, Convert Shoppers into Loyal Customers, Conveying Product Features and Benefits, Demonstrate Products, Emphasizing Promotional Items to Customers, Encouraging Customers to Consider Accessories Encouraging Use of Store Credit Card, Establishing a Qui ck Rapport with Customers, Exceed Sales Goals, Explain the Benefits of Merchandise, Frequent Shopper Programs, Goal Oriented, Helping Customers Locate Merchandise, Persistence, Persuasion Promoting Brand Loyalty Programs, Recommending Suitable Items for Purchase, Sales, Suggesting Alternative Items When Products Aren't Available, Analyzing past Product Performance, Aiding in the Development of Product Specifications, Analyzing Retail Sales Patterns, Assessing Category Trends, Assessing Customer Preferences, Addressing Employee, Performance Issues Promptly, Analyzing Sales Reports, Assessing Needs for Staff Training, Budgeting, Controlling Expenses, Controlling Inventory, Creating Incentives for Sales Staff, Designing or Supervising the Design of Store Display, Devising Promotions, Ensuring Adherence to Corporate Standards, Establishing Theft Prevention Protocols, Evaluating Employee Performance, Evaluating the Cust omer Experience, Hands-on Management Experience, Hiring, Identify Talent Implement Visual Guidelines, Interviewing Prospective Staff Members, Learning and Utilizing Retail Management Software, Loss Prevention, Maintaining Safety Standards, Maximize Profitability, Maximize Sales, Point of Sales (POS) systems, Profit and Loss, Promotions, Recruiting Staff, Resolving Customer Complaints, Staff Retention, Stock Control, Building relationships with suppliers, Collaboration with Product Specialists and Brand Teams, Conducting Comparative, Evaluations of Suppliers, Conducting Visits with Vendors at Trade Shows, Market Events’ and Vendor Facilities, Determining Product Carryover, Develop and Track Forecasts, Devising Pricing Strategy, Disseminating Product Information, Estimating Appropriate Quantities of Items for Purchase, Evaluating the Competition, Evaluating the Presentation of Products in Catalos and Websites, Fashion Sense, Forecasting Sales, Identifying Brands, Learning and Utilizing Merchant Data Systems, Monitoring Progress Towards Key Performance Indicators, Negotiating Purchase Agreements, Obtain Quotes, Partnering with Merchandise Planners to Control Inventory, Plan Promotions, Planning Proper, Assortment of Products, Product Analysis, Product Evaluation, Product Selection, Product Styling, Recommending In-Season Sales and Liquidations, Retail Mathematics, Reviewing Data on Item Returns, Routing Merchandise to Retail Outlets Based on Geography and Demographics, Search for Vendors, Select Vendors, Selecting Sampling Vendors, Timing the Introduction of New Lines, supply chain and logistics, SAP MM, ERP implementation, MIS reporting, sporting goods, supermarket, hypermarket, departmental store, cash and carry business.

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