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Customer Care

Tiruchirappalli, Tamil Nadu, India
May 16, 2020

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C.SANGEETHA Mob.No.965-***-****


To be a part of a good team that has an existing and challenging career that utilize my qualification and talent for the betterment of the organization which provides new awareness for growth and learning.

Personal Profile:

Flexible novice ardent to adapt the situation with good communicating skills, self-motivation team spirit and positive disposition.

Academic Qualification:

B.A Economics (2003 to 2006)

Holy Cross College, Trichy

Percentage of Marks: 60.00%

St. Philomena’s Girls Hr.Sec.School

Trichy (2001-2003)

Percentage of Marks: 58.00%

Software Exposure:

Packages: MS Office

Technical Qualification:

Type Writing in English

Work Experience:

1.Position : Administrator

Organization : Serve All Agencies, Trichy

Duration : August 2006 to April 2008

2.Position : Senior Customer Care Executive

Organization : First Source Solutions Ltd, Trichy

Duration : July 2008 to April 2010

3.Position : Senior Citizen Service Executive

Organization : Passport Seva Kendra Trichy

Duration : January 2010 to July 2014

4.Position : Agency Leader

Organization : IDBI Federal Life Insurance Ltd.

Duration : April 2017 to January 2018

Responsibilities as a Citizen Service Executive:

Respond and dissolve all First level inquiries

Consistently utilize multiple resources to Resolve inquiries directly

Required documents verify

Process the Application

Handle the Escalated calls in customer care

Effective and timely Communication

Handle different kinds of customer

Personal Details:

Father Name : Mr. V.Chandrasekaran

Date of Birth : Nov 1, 1985

Sex : Female

Marital Status : single

Nationality : Indian

Permanent Address : 61/B, Fathima Street



Languages Known : Tamil, English


If I am given an opportunity in your esteemed Organization, I would prove myself worthy and I will be up to my potentials, it is my strong contention that your Organization Offers the prefect environment for realizing my future goal as well as equipping me to face greater challenges in my career.

Thanking you,

Place: Yours Faithfully


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