Tracy Jollien Pretoruis

740**********

063*******

SUMMARY

My diverse experience in various projects has led me to be innovative in dealing with administrative duties/tasks.

As an assistant to a senior person, I recognize leadership in how individuals respond to challenges. I do believe that teamwork – if positively managed – also leads to imaginative and successful results.To increase my experience within a company culture that demands high standards and encourages growth and motivation. To work in a corporate environment that strives for solutions and productivity. To find synergy with a motivating, organized and secure company that would be interested in establishing a committed relationship.am a highly motivated peoples person and extrovert who can communicate with anyone. I am friendly, dedicated and helpful to anybody needing assistance. I have strong leadership abilities and a willing and able team member. I am loyal and trustworthy with confidential documents and files. I am goal orientated and always reach to achieve my or the Companies goals and targets. I am dedicated and punctual, also precise with details in any work environment. I enjoy a challenge and will always give my best to achieve my goals. I am very honest and reliable employee. CAREER OBJECTIVE

I am seeking an opportunity in a company where I can use my experience and education to help the company meet and surpass its goals. I am also comfortable to take charge and the satisfaction and experience in making independent decisions. Achieving my goals inspire me to do more and do better. I am focused, attentive and professional at all times. I am prepared to learn new skills to continously enhance my knowledge and skill set. EXPERIENCE

Feb-2011 - Jan-2019 Key Responsibilities

Flavius Mareka TVET College

Kroonstad

Personal Assistant To Campus Manager

Secretary to various committees: KCMT, CAAMT,

Senior’s SRC.

Assist with typing for lecturers (question papers and memo’s)Book appointments for Campus Manager

Assist with typing and filing

Assist with arrangements of meetings

Notice, Agenda and Minutes

All communications between members/public

Schedule meetings

Administrative duties – data capture and filling

Reception of public/students at reception desk.

Assist with vehicles admin.

Keep files and logbooks of vehicles up to date.

Keep keys and logbooks locked up.

Keep record of km readings for monthly reports send Administration Head. Assisted with Access Control

Capture and print student cards for both campuses

Keep security reports up to date (night shift reports) Request job cards bases on night shift reports

Assisted with ICDL – municipality contract

Assisted with copy work during assets.

Matrix reports on a monthly basis.

Reception of public/students at reception desk.

Giving relevant information or refer to applicable. department/staff member Answering of internal and external phone calls.

Transferring calls to relevant staff member.

Taking messages if staff member is not available.

Ensuring that staff members get message.

Keeping record of phone calls made at switchboard. Assisting with photo copy work.

Sending and distributing faxes.

Distributing memo’s to staff members.

Managing reception area when large number of public/students need to see Campus Manager. Distributing mail and packages received at reception. From: Mar-2010 Service Prospecting Agent Kroonstad Quadrivium Solutions

Set customer contact targets on a daily basis.

Capture leads and supply information to the relevant departments. Ensure customer awareness of all products and services available. To ensure that the data system is accurate and up to date. Interact with the customer in a professional manner but with enthusiasm. Maintain effective liaison with all other departmental manager. Attract new clients by prospecting continuously.

Achieve set targets in customer contacting of existing clients. Appointment planning for all departments.

From: Jan-2005 Household Manager

Huis Onze Rust

Steynsrus

Responsible for the day-to-day running of the kitchen and cleaning staff. Plan workflow and time management.

Ensure proper day-to-day maintenance of assigned kitchen tools. Ensure that all immediate actions required by rules and regulations are taken in case of accidents.

Provide leadership, organize, communicate and place necessary controls in section. Evaluating and updating menus.

Exercise control over budget and stock expenditure by ensuring non-wastage of items and resources.

Accepting responsibility and accountability for food supply, management and training of kitchen personnel

Performing administrative duties

*Reflection

Being a Department Manager gave me the satisfaction and experience in making independent decisions.

Jan-2004 - Dec-2006 Floor Manager and Sales Assistant Salem Ceramics –

Steynsrus

Implementation of new systems and delivery processes. Responsibility for all warehousing operations from receiving to dispatch Performing administrative and general duties.

Liaising with clients and influencing them to invest in our products. Assisting manager in National Art Shows. Assisting the team to deliver a high standard of customer service and thus achieve inventory targets.

*Reflection

There was a great deal of creativity involved in this position. Gaining experience in serving customers in a courteous manner.

Jan-2000 - Dec-2002 Insurance Clerk

Senwes – Koppies

Registration of new claims.

Telephone etiquette skills.

Performing administrative duties, reports, correspondence and minutes. Secretary to Branch Manager.

Daily banking of all departments cash flow. (tellers, pumps and oil) Processing claims to Head Office via SYSM.

Stocktaking.

Liaison with suppliers.

Mass orders of diesel, petrol and oil.

*Reflection

Consolidation of my experience in administrative duties and paying attention to detail Jan-1996 - Dec-1999 Debit Clerk Level 5

Senwesko Animal Feeds

Viljoenskroon

Computerizing orders using:

Impact, MS Word, Excel, Outlook, MS Access.

Managing archiving system.

Manage enquiries from internal and external clients and staff. Liaising with representatives. (sales executives)

Computerized orders, delivery notes and invoicing

Credit notes.

Month-end reconciliation runs.

Processing of, and recording all orders for laboratory resource and medicines. Weekly price control.

Direct reports to Material and Financial Managers.

*Reflection

Learnt to be effective and productive in a company and to be supported as a team player. My administrative and innovative abilities were put to the test. Jan-1995 - Dec-1996 Terminal Clerk Level 3

Senwes Ultramark

Wesselsbron

Sales

Client services

Petty cash

Stock control

Jan-1993 - Dec-1994 Administration and Assistant

Bethulie Supermarket

General functions at a supermarket.

Assistant to the Owner and Manager.

EDUCATION

Degree/Course Institute/

College

University/

Board

Percentage/

CGPA Year of Passing

High School

Lichtenburg

Matric Grade 12

% 1992

TVET College

Kroonstad Flavuis Mareka

Human Resource

Management Diploma % 2009

ACHIEVEMENTS

Merit Awards Best Performing Student. N4 - N5 in Human Resource Studies Merit Award

Best Performing Sudent

Computer Practice N4-N5

Terminal Clerk Level 3 Setting high standards, I aimed to achieve more! STRENGTHS

Being a Department Manager gave me the satisfaction and experience in making independent decisions., There was a great deal of creativity involved in this position. Gaining experience in serving customers in a courteous manner., Consolidation of my experience in administrative duties and paying attention to detail., Learnt to be effective and productive in a company and to be supported as a team player. My administrative and innovative abilities were put to good use!, Setting high standards, I aimed to achieve more!

PERSONAL DETAILS

Address Fleur Laan 45

Blanchville, Mpumalanga, 1034

Date of Birth 1974-06-08

Gender Female

Nationality South African Citizen

Marital Status Single

Languages Known Afrikaans, English

REFERENCES

Flavius Mareka TVET College

Campus Manager Kroonstad

082******* 082******* Tel. 056*******

Flavius Mareka TVET College

Lecturer Mrs. N Mokuoane Kroonstad

082******* Ms N Mokuoane

Lecturer

Flavius Mareka TVET College

Cell: 082-***-****

Flavius Mareka TVET College

Mrs. D Venter Admin Head 082*******

056******* Kroonstad

Flavius Mareka TVET College

Placement Officer Mr. E Koalane

078******* Kroonstad

Tracy Jollien Pretoruis

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