DUNCAN KAHWAI MUTIA
CONTACT NUMBER: 052*******
EMAIL: adc83s@r.postjobfree.com
POSITION DESIRED: WAITER
PERSONAL PROFILE
A smart, honest, intelligent, organized, open minded and self-motivated lady
With adequate knowledge in front office, customer care & Hospitality. Who is always customer focused and finds pleasure in customers’ satisfaction.
CAREER OBJECTIVES
A challenging position where enthusiasm and skill can be applied in full
Capacity with minimum supervision, calling for total dedication with the aim of
Attaining the company’s goals.
ACADEMIC QUALIFICATIONS
Diploma in food and beverage Jan 2014- May 2016
Nairobi Institute Of Business Studies
Certificate in Computer Packages Sep 2014 –Feb 2015
St. Bakhita Training Institute
Kenya Certificate of Secondary Education Feb 2010– Nov 2013
Parklands Boys High School
Kenya Certificate Of Primary School Jan 2003-Dec 2008
Buru Buru one Primary School
CAREER HISTORY
HAMPTONS CAFE, DUBAI, UAE
DURATION: SEP 2017– FEB 2020
Position: Captain Waiter
Duties:
Always greet and welcome guests promptly in a warm and friendly manner.
Always thank and give fond farewell to guests conveying anticipation for their next visit.
Ensure guest is serviced within specified time.
Has a good knowledge of menu and presentation standards.
Speak with guests and staff using clear and professional language, and answer phone calls using appropriate telephone etiquette.
Able to answer any questions regarding menu and assist with menu selections.
Able to anticipate any unexpected guest need and reacts promptly and tactfully.
Greet and welcome guests to the café and show them to their seats.
Present clean and updated menu to the guests
Check on guests often and assist them if need be.
Operate switchboard and make reservations.
coordinating with the managers and service staff essential details of
Patrons in the café
inspecting the serving stations for cleanliness an neatness.
Give guests a warm send off and thank them for dinning with us.
SPORTSMAN’S ARMS HOTEL-NANYUKI:
DURATION: JAN 2015- JULY 2 0 1 6
Position: Host/Waiter
Duties:
Welcome guests to the hotel and show them to their seats.
Helping guests with their personal belongings and keep them safe.
Make sure clients are attended to and are being treated with absolute
Respect.
Make sure clients are comfortable and assist them if need be.
Provide guests with information they might need about the hotel.
hotel.
Always thank and give fond farewell to guests conveying anticipation for their next visit.
Ensure guest is serviced within specified time.
Has a good knowledge of menu and presentation standards.
Speak with guests and staff using clear and professional language, and answer phone calls using appropriate telephone etiquette.
Able to answer any questions regarding menu and assist with menu selections.
Able to anticipate any unexpected guest need and reacts promptly and tactfully.
Greet and welcome guests to the café and show them to their seats.
Present clean and updated menu to the guests
Check on guests often and assist them if need be.
REFERENCES
Can be provided upon request
DECLARATION
I declare that the information provided above is true and correct to the best of my knowledge.
DUNCAN KAHWAI MUTIA
PERSONALDETAILS
Date of birth
May 19 1995
Gender
Male
Marital Status
Single
Nationality
Kenyan
Visa Status
Residence Visa
PassportNo: A2280926
Languages Known:
English
Swahili
Address
Alqadesia Tiger, AL Nahda
Sharjah, UAE
KEY COMPETENCIES
Effective Communicator Strong Analytical Skill Resilient to change Good Team player
Good Team Leader
INTERESTS
Traveling Swimming Socializing Reading Books