Vijay Aitha

603-***-****

adc83h@r.postjobfree.com

Summary:

Over Seven Years of experience in IT with Six years of experience in Salesforce.com CRM, Force.com Platform as a Developer/Administrator and one year of web application development using Java/J2EE in various business domains like Insurance, Healthcare, Staffing and Retail.

Solid experience with Salesforce CRM clouds Sales, Marketing, Service and Community automation by configuring and customizing.

Strong customization experience in writing Apex Custom, Extension Controllers, Triggers, Web Services and Visualforce pages.

Extensive user interface experience in using HTML5, CSS in Visualforce pages, components and building client-side validations, responsive UI using JavaScript and jQuery.

Good knowledge in implementing best practices, coding standards and design patterns while customizing salesforce using Apex Language, Triggers and Web Services.

Experience in working with salesforce query languages (SOQL, SOSL), and writing selective queries for best optimization.

Knowledge with Salesforce Governor Limits and ability to optimize code with respect to limitations.

Strong experience in Integrating Salesforce with internal/external SAP, ERP applications using SOAP & REST API and developed customized web services classes to business custom functionality.

Proficient in doing test driven development and writing test classes to have max code coverage and writing framework factory classes to generate test data.

Experience in building Salesforce1 apps using Salesforce lightning app builder, components, aura framework and lightning connect to access external system data into Salesforce.

Hands on experience in developing the Lightning Web Components (LWC).

Good knowledge with development tools Developer Console, Eclipse, VSCode, Mavens Mate, Lightning App Builder and Schema builder.

Good experience on enabling Single Sign On using Microsoft AD setting up domain and creating connected apps for externals apps to connect using OAuth.

Good experience in managing code repositories using Git, GitLab, SVN source control tools.

Well-versed in migrating salesforce meta-data between orgs using Force.com ant migration tool, Eclipse and Change Sets.

Extensive Salesforce Administration experience in configuring Role Hierarchy, Profiles, Territory Management, Sharing Settings, Certificate Management, Email administration, Translation workbench and Email templates (HTML, Visualforce).

Hands-on experience in providing solutions declaratively using Workflow rules, Process Builder, Approval Process, Email Alert, Field updates and Outbound messaging.

Experience in Service Cloud customization with Service Console, CTI adapters and Live agent.

Proficient in setting up Sales process on Opportunities, Service cloud automation using Email-to-Case, Assignment and Escalation rules on Case object.

Strong experience with salesforce native reporting services using summary, tabular and matrix Reports, Dashboards and other Cognos BI tools.

Experience with C++, Java Object Oriented Programming and J2EE web application development and HTML, CSS, JavaScript and jQuery UI technologies.

Experience with Oracle, MS SQL Server relational databases, writing SQL, PL/SQL queries in these data bases.

Expertise working in Agile, Scrum methodologies and waterfall environments.

Education & Certification:

Master’s in Computer Science from Rivier University.

Certified Salesforce Platform Developer 1.

Certified Salesforce Administrator.

Technical Skills:

Salesforce Technologies

Apex Classes, Apex Triggers, Custom and Extension Controllers, SOQL, SASL, SOSL, Visual Force Pages, Components, Workflows, Approvals, Dashboards,

Apex Web Services (SOAP&REST), Reports, Cases Management

Databases

Oracle, DB2, MySQL, PL/SQL &SOQL, HTML

Programming Languages

C, C++, JAVA, J2EE, Apex

Web Technologies

HTML, CSS, Java Script, jQuery, AJAX, Web logic

Tools

Eclipse, Force.com Eclipse IDE Plug-in, Force.com Data loader, SOAP UI, Cloud Connector, Outlook Connector, Workbench, VSCode, Sublime Text, Mavens Mate

Enterprise Servers

IIS and Apache Tomcat

Source Control

Git, GitLab, SVN

Professional Experience:

Robert Half International, San Ramon, CA Sep 2018 -Till date

Sr. Salesforce Developer

Roles & Responsibilities:

Interacted with different business user groups for gathering the requirements and provided solutioning/design for user stories.

Designed, developed Apex Classes, Controller Classes, Apex Triggers, Batch classes, Schedule Classes on various objects for achieving various business needs.

Converted Visualforce Pages into Lightning and used salesforce lightning design styles (SLDS).

Built mobile application using salesforce1 Lightning Components, Controller, Handlers, Events and Aura Components.

Wrote SOQL, Relationship and SOSL queries for data manipulation needs of the application using platform database objects.

Developed Visualforce Pages, Lightning Components and overridden with standard New, Edit and List buttons.

Developed Lightning Web Components to build the Lightning Community Pages and Migrated Lightning Components into Lightning Web Components (LWC).

Wrote custom JavaScript, CSS files for client-side validations, rich UI in the visualforce pages, components.

Wrote custom apex web service SOAP/REST classes for inbound calls to salesforce and performed Post, Get, Put operations on salesforce data.

Written apex test classes created factory utility classes to create test data required for various test methods.

Worked on Lightning Configuration like creating Homepages, Record pages using Lightning App Builder and created Quick Actions to create or update the record.

Worked on administering Users, Profiles, Field level security, Territories, List Views, Public groups, sharing rules and record level permissions to provide shared access among different users.

Developed Workflow rules, Approval process, Process Builder, Flows and actions like Creating Task, Email Alert, and Field updates

Designed, developed Custom objects, Entity-Relationship data model, Lookup, Master-Detail, Junction objects, Validation rules on the objects and tabs, Page layouts, Custom tabs, Components, Visualforce Pages to suit to the needs of the application.

Worked on configuration/customization of Account, Contact, Opportunity, Pricebook, Products of Sales cloud and configured Account Teams, Sales process.

Created custom Lead conversion rules on Lead object and created visualforce pages and controllers.

Worked on configuring Service cloud - Service Console, Email-to-Case, Assignment, Escalation and Auto-response rules.

Performed clean-up, data migration and integration activities using Data Loader and Informatica ETL tools.

Developed and configured various Reports, Dashboards and Report Folders for different user profiles based on the need in the organization.

Used SVN and GIT as version control for managing code across various repositories.

Used the sandbox for testing and migrated the code to the deployment instance after the review and testing.

Used Force.com Migration tool and Workbench to deploy components across various sandbox and production instances.

Followed agile methodology in the project.

Environment: Salesforce.com platform, Apex Language, Visualforce (Pages, Component & Controllers), Apex Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Eclipse IDE Plug-in, VSCode, Informatica on Demand, Windows XP, Microsoft Access, Toad For Data Analysis.

Ally Financial, Detroit, MI Nov 2017 –Sep 2018

Sr. Salesforce Developer

Roles & Responsibilities:

Worked with various business groups for design and solutioning of user requirements and participated in business/tech grooming sessions.

Developed apex classes (Custom, Extension and List controllers), Triggers, Batch and Schedule classes.

Written SOQL, SOSL, Aggregate and Relationship queries in the Apex Classes, Triggers, and Batch Classes.

Developed Visualforce pages using components like PageBlock, PageBlockSection, InputField, DataTable, DataList, Repeat, CommandButton, CommandLink and Ajax Components ActionFunction, ActionSupport, ActionRegion to refresh a section of page.

Developed salesforce1 lightning components development for existing business groups and converted visualforce pages with lighting experience.

Developed visualforce pages to access in salesforce lightning components and used salesforce lightning design styles.

Built mobile application using salesforce1 Lightning Components, Controller, Handlers, Events and Aura Components.

Written Apex RESTful web service classes making inbound calls to access salesforce data.

Integrated with external system by generating stubs from WSDL and made callouts to external application.

Written Apex Test Classes for Unit testing of Apex classes, Triggers, and Batch classes to achieve good code coverage.

Worked with Force.com IDE, Developer Console for developing Visualforce Pages, Components, Apex Classes, Triggers, Schedule, Batch, Debugging and log analysis.

Worked on salesforce administrative activities of Creating Users, Roles, Profiles, Permission Set, Public Groups, Queues, Sharing Rules and Validation Rules.

Experienced in working with queues and generating them dynamically and assigning members to the queue based on the requirement.

Developed Workflow rules, Approval process and actions like Creating Task, Email Alert, and Field updates.

Developed assignment rules while handling Cases to route the Queues to the right group and used escalation rules and list views.

Used Process Builder to consolidate/migrate existing workflow rules and associated actions into to Process flows.

Developed complex validation rules, Formula fields, Relationships Lookup, Master-Detail and Many-to-Many relationships using Junction objects.

Created Record types, assigned Picklist values, Page Layout based on the Profile to the Record type.

Performed data migration, clean-up and integration activities using Data Loader and Informatica ETL tools.

Deployed application from Sandbox to different other Sandbox as well as into Production environments using Change Set and Eclipse.

Used Metadata API to retrieve, deploy components across sandbox and customized using eclipse as per user requirements.

Provided the training to the internal business users to use the application and develop their own custom reports.

Involved with Salesforce.com Premier Support and handled the support cases with the help of salesforce.com support.

Environment: Salesforce.com platform, Apex, Visualforce, Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Data Loader, SF Explorer, and Eclipse IDE Plug-in, AppExchange apps, Flows, SOAP and REST API.

Kaiser Permanente, Pleasanton, CA Sep 2015 - Oct 2017

Salesforce Developer

Roles & Responsibilities:

Interacted with various business user groups for gathering the requirements and provided solutioning for user stories.

Designed, developed Apex Classes, Controller Classes, Apex Triggers, Batch classes on various objects for achieving various business needs.

Wrote SOQL, Relationship and SOSL queries for data manipulation needs of the application using platform database objects.

Developed Visualforce Pages and overridden with standard New, Edit and List buttons.

Wrote custom JavaScript, CSS files for client-side validations, rich UI in the visualforce pages, components.

Developed Visualforce pages with custom Pagination using jQuery DataTable plugins.

Wrote custom apex web service SOAP/REST classes for inbound calls to salesforce and performed Post, Get, Put operations on salesforce data.

Written apex test classes created factory utility classes to create test data required for various test methods.

Used IBM CastIron for integrating data with Oracle ERP application database for bi-directional data flow.

Enabled communities for internal users in the organization and developed custom visualforce pages with org branded for all users.

Worked on administering Users, Profiles, Field level security, Territories, Public groups, Sharing Rules and record level permissions to provide shared access among different users.

Designed, developed Custom objects, Entity-Relationship data model, Lookup, Master-Detail, Junction objects, Validation rules on the objects and tabs, Page layouts, Custom tabs, Components, Visualforce Pages to suit to the needs of the application.

Worked on configuration/customization of Account, Contact, Opportunity, Pricebook, Products of Sales cloud and configured Account Teams, Sales process.

Created custom Lead conversion rules on Lead object and created visualforce pages and controllers.

Worked on configuring Service cloud - Service Console, Email-to-Case, Assignment, Escalation and Auto-response rules.

Developed and configured various Reports, Dashboards and Report Folders for different user profiles based on the need in the organization.

Created various Reports (summary reports, matrix reports, pie charts, dashboards and graphics) and Report Folders to assist managers to better utilize Salesforce as a sales tool and configured various Reports and for different user profiles.

Used the sandbox for testing and migrated the code to the deployment instance after testing.

Provided post-implementation support to assist end users in creating reports, dashboards and certain Administration tasks including creating and maintaining user profiles and privileges.

Used Git as version control for managing code across various repositories.

Used Force.com Migration tool to deploy components across various sandbox and production instances.

Followed agile methodology in the project.

Environment: Salesforce.com platform, Apex Language, Visualforce (Pages, Component & Controllers), Apex Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Eclipse IDE Plug-in, Informatica on Demand, Windows XP, Microsoft Access, Toad For Data Analysis.

Florida Blue, Jacksonville, FL Aug 2014 - July 2015 Salesforce Developer

Roles & Responsibilities:

Participated in JAD sessions with business Users to analyze design the business requirements and prepared integration scenarios, develop Apex/Visualforce pages based on business requirements.

Developed Apex Custom, Extension controller classes, Apex Triggers, Batch and Schedule classes for various functional needs in the application.

Developed Visualforce Pages/Components with custom client-side validations using jQuery and Pagination using standard list controllers.

Written custom apex web service classes and provided WSDL file for external application to invoke salesforce.

Written apex unit test classes for code coverage of Apex classes, triggers and Batch classes.

Worked with Force.com IDE, Developer Console, and Sublime for developing Apex classes, Triggers and Web Services.

Worked on implementation of Customer portal, Sites and developed customized Visualforce pages for Portal users.

Performed admin task like setting up org Role hierarchy, Profiles, Roles, Queues, Authentication.

Created custom objects, relationships (Lookup, Master-Detail, Junction objects), Fields, Formula Fields, Validation rules, Custom buttons, Button overrides, Related Lists, Apps and Tabs.

Worked on business automation using Workflow rules, Approval process on various objects and defined actions - Email alert, Field update, Creating Task and Outbound messaging.

Customized Service cloud by configuring Email-to-Case, Escalation, Assignment, Auto-response and Business hours in the organization.

Created various reports, dashboards and analytical Snapshots to schedule various report for managers.

Created various reports, report types (Tabular, Summary and Matrix), dashboards using Report builder for sales and support managers.

Performed data migration using Data Loader and Demand tools from Oracle to salesforce.

Deploying meta-data components from Sandbox to Production using Change Sets and Force.com Migration tool.

Implementation support services at various SDLC stages like custom development and production support.

Environment: Salesforce.com platform, Apex Language, Visualforce (Pages, Component & Controllers), Salesforce.com Data Loader, Workflow & Approvals, Reports, Service Cloud, Oracle 10g, Custom Objects, Custom Tabs, Email Services, HTML, Java Script, Java, Web Services, WSDL, Sandbox, Eclipse IDE Plug-in, Oracle, Windows.

Direct Energy - Iselin, NJ Dec 2013 –July 2014 Salesforce Developer/Admin

Roles & Responsibilities:

Written Apex Custom, Extension controller classes and Apex Triggers for various functional needs in the application.

Written custom CSS in Visualforce pages for rich UI and used Java Script and jQuery for front-end validations.

Used PageBlock, PageBlockTable, Repeat, OutputPanel, ActionSupport, ActionFunction Visualforce components for developing Visualforce pages.

Implemented salesforce InboundEmailHandler service to process incoming emails received to an email.

Developed Apex REST web services, which are being consumed by various internal applications like Siebel and Java.

Customized various Salesforce Standard Objects Leads, Account, Contact, Opportunity, Activities and custom objects.

Customized application business logic using declarative programming like Formula fields, Validation rules, Workflow rules, Approval process, Record Type, Picklist, Dependent Pick lists, List views.

Established objects relationships between various objects using Master-Detail, Lookup, self and Junction objects.

Performed admin activities like creating Users, Profiles, Roles, Field-level security and sharing rules.

Created Visualforce tabs for custom reports, developed Workflow rules, Approval Processes and developed related actions like Tasks, Email alerts and Field updates.

Created email templates and customized inbound emails using email-to-case.

Used Data Loader, Command Line Interface, ETL tools for loaded data into salesforce.

Created Custom report types, reports, dashboards and configured Analytic Snapshots to dump the data on regular basis for the sales team.

Worked on service cloud implementation using Cases, and implemented Email-to-Case, Escalation and assignment rules.

Created service console, customer portal in the organization for various users Support and external users.

Used Force.com ant migration tool, Change Set and Eclipse to migrate components across various sandbox and production instances.

Written apex unit test classes for code coverage of apex classes and triggers to promote code to production.

Environment: Salesforce.com CRM, Apex, Visualforce, Sales, Service Cloud, Service Console, Component & Controllers, Custom Objects, Custom Tabs, EmailHandler Services, Workflow & Approvals, Reports, Security Controls, Eclipse IDE Plug-in, CSS, jQuery, WSDL, SOAP, REST, Test Classes, Windows7.

DELQ Solutions, Hyderabad, India Jan 2013 –Dec 2013

Java Developer

Roles & Responsibilities:

Worked with Struts MVC framework for the application development.

Implemented Action Classes, Action Forms, POJO classes, Action Form beans, Struts-Config.xml files and Web.xml files using Struts MVC.

Used Struts Validator Framework for the Server-side Validation.

Made use of JSPs, Custom Tags, and HTML to develop the frontend UI pages.

Responsible for performing Code Reviewing and Debugging.

Extensive use of Oracle External Tables which is used to load the flat files into Oracle Database.

Worked with Java Messaging Services (JMS) for reliable and Asynchronous Communication.

Worked with Oracle Database.

Used Hibernate to interact with Oracle database tables by using CRUD operations.

Used JUnit to write the Test Cases and Test Suites for test the code.

Used Log4J to capture the logs.

Maintained the Source Code in SVN Repository.

Deployed the Application in JBoss Application Server.

Apache Maven is used as Build tool to automate the build process for the entire Application.

Worked in the Agile Environment, attended daily standup Scrum Meetings for the status of work.

Involved in the Analysis, Design, and Development phases of SDLC.

Environment: J2EE, Servlets, JSPs, Struts1.3, JSP, JMS, Oracle 10g, HTML, XML, CVS, Log4J, Junit, JavaScript, Spring, Hibernate3, XML Schema (XSD), Maven3, JBoss3, Eclipse IDE.

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